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IT Support Engineer (MSP EXPERIENCE REQUIRED)
Confidential —Fort Myers, FL
- From $60,000 a year
- Full-time
- Background check
- Azure
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
Business Systems Engineer
Fabrication Enterprises Inc —Elmsford, NY
- $120,000 a year
- Full-time
- Mid-level
- SQL
- Analysis skills
Quick Apply
Senior Systems Security Engineer
Modern Technology Solutions, Inc —Huntsville, AL
- Full-time
- Computer science
- Computer Science
- 11+ years
- Disability insurance
- Health insurance
Systems Engineer - MBSE Specialist
SOUTHEASTERN COMP CONSULTANTS INC —King George, VA
- Computer science
- Bachelor of Science
- 1 year
- Paid holidays
- Health insurance
System Engineer I (Kearney/Holdrege Area, NE Candidates only)Net
Turner Technology —Holdrege, NE
- From $65,000 a year
- 8 hour shift
- Background check
- Azure
- Customer service
- Health savings account
- Health insurance
Quick Apply
Network Engineer (Network Engineering, Associate)
The MIL Corporation —Lexington Park, MD
- $100,000 - $151,000 a year
- Weekends as needed
- Bachelor of Science
- System design
- 3 years
- Health insurance
- Tuition reimbursement
Senior IT Project Engineer and Team Lead
ArcLight Information Technology —Newton, MA
- $120,000 - $150,000 a year
- Full-time
- Background check
- Azure
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Senior Systems Engineer
Interim HealthCare - Central Recruiting —Greenville, SC
- $115,000 - $125,000 a year
- Full-time
- 5 years
- System design
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
Systems Integration Engineers - Colorado Springs
In-Depth Engineering Corporation —Colorado Springs, CO
- $75,000 - $150,000 a year
- Full-time
- Computer Science
- Mid-level
- Windows
- Disability insurance
- Health insurance
Quick Apply
11d
Model-Based Systems Engineer
Modern Technology Solutions, Inc —Lexington Park, MD
- System design
- Bachelor's degree
- Senior level
- Disability insurance
- Health insurance
Project Engineer III
Janicki —Sedro-Woolley, WA
- $83,000 - $145,000 a year
- Pass drug screening
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Lead Identity Access Management (IAM) Engineer/Architect
Financial Industry Regulatory Authority, Inc. —Washington, DC
- $111,400 - $242,600 a year
- Extended hours
- Hybrid work
- Computer science
- 7 years
- Computer Science
- Paid jury duty
- Commuter assistance
Quick Apply
Systems Analyst I, II, or Systems Engineer
ANB Bank —Cheyenne, WY
- $19.25 - $42.50 an hour
- Full-time
- Customer service
- Research
- Mid-level
- Profit sharing
- Health savings account
Senior Cybersecurity Engineer
SOUTHEASTERN COMP CONSULTANTS INC —King George, VA
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Paid holidays
- Health insurance
Sr. Infrastructure and Cloud Engineer
BSF —Jacksonville, FL
- Full-time
- Office
- In-person
- Senior level
Quick Apply
Systems Engineer
Denken Solutions, Inc. —Foster City, MI
- $93 an hour
- Computer science
- Computer Science
- 5 years
Quick Apply
13d
Systems Engineer (Mid-Level)
Relative Dynamics —Sioux Falls, SD
- Full-time
- Background check
- Mid-level
- In-person
- Paid holidays
- Disability insurance
Quick Apply
Applications and Integration Engineer
Hodgson Russ LLP —Rochester, NY
- $69,740 - $85,555 a year
- Full-time
- Azure
- Computer Science
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Project Engineer
Team LINX —Denver, CO
- $65,000 - $105,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Sr. SecOps Security Engineer
Police and Fire Federal Credit Union —Bensalem, PA
- Weekends as needed
- Computer Science
- Office
- Analysis skills
- Health insurance
- Dental insurance
13d

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IT Support Engineer (MSP EXPERIENCE REQUIRED)

Confidential
Fort Myers, FL

Quick Apply

Job Details

Full-time
From $60,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Azure
Software troubleshooting
Customer service
Windows
IT support
IT
VPN

Full Job Description

We are looking for a L2 Support Engineer, to join our team.

We are a growing IT Managed Security Service Provider/Managed Service Provider (MSSP/MSP). We help our clients realize technology improvements in their organizations, assist in regular maintenance and troubleshooting (help desk), and lead projects that touch upon all aspects of small to medium size business IT systems. Our company's mission is to provide a holistic customer service focused approach to small business IT management and day to day IT help desk support. This WILL be an on-site position at client's site in FORT MYERS, FLORIDA (As well as travel to a few other clients near-by) Daily travel to client site required!

About the Position:

This position encompasses a broad range of responsibilities. Our ideal candidate is a self-starter with experience in multiple aspects of IT support (desktop, server, network, cloud) and is very customer service focused. Customer service skills are VERY important to us. Our clients span the range, but most are Medical and legal offices and they rely on us for complete management of their IT systems, in addition to daily support. In this position you will help our clients with things like:

Troubleshoot and resolve end user, network and software issues
Resolve and document issues
Escalate to senior engineers
Assist clients with the installation, configuration and ongoing usability of workstations, peripheral equipment and software
Perform regular preventative maintenance checks
Diagnose system emergencies when they arise and persevere until they are resolved
Setup of new user profiles and software installation
Work with vendor representatives to resolve software and hardware issues
Install and/or upgrade Microsoft Operating Systems
Follow defined processes and standards
Review security parameters with clients and make recommendations on changes according to our standards and processes
Work on projects (i.e. system migrations, virtual server configurations with high availability, server and firewall installations, VPN tunnel configuration, SAN setups, etc.)
Participate in project planning, and solution delivery.

What does a "Typical Day" in this position look like? A typical day would be grabbing support tickets from the queue that require troubleshooting knowledge. We have NO L1 engineers!

Desired Skills and Experience:

Microsoft 365 and Microsoft Azure experience
Ability to learn and retain new technology skills and troubleshooting processes
Must be a team player and enjoy a fast-paced environment
Ability to multitask and effectively prioritize client issues
Hands-on experience with troubleshooting Windows products, VPN's, performance issues, peripherals, and M365
Successful completion of designated MS Certifications
3+ years of solid MS Windows experience
Excellent problem-solving and customer service skills
Excellent written and verbal communication skills
MSP specific experience REQUIRED

Benefits:

Influence our growth and direction in a cooperative environment
Friendly, fast-paced working environment
Great opportunity to work closely with experienced IT consultants
Exposure to wide variety of cutting edge technologies.

Compensation:

Starting at $60,000+ DOE
Full time w2 position (not contract).
We offer Vacation and Health benefits

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

MSP : 3 years (Required)
IT Troubleshooting: 3 years (Required)

Ability to Commute:

Fort Myers, FL 33912 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

it engineer jobs

IT Support Engineer (MSP EXPERIENCE REQUIRED)

Business Systems Engineer

Senior Systems Security Engineer

Systems Engineer - MBSE Specialist

System Engineer I (Kearney/Holdrege Area, NE Candidates only)Net

Network Engineer (Network Engineering, Associate)

Senior IT Project Engineer and Team Lead

Senior Systems Engineer

Systems Integration Engineers - Colorado Springs

Model-Based Systems Engineer

Project Engineer III

Lead Identity Access Management (IAM) Engineer/Architect

Systems Analyst I, II, or Systems Engineer

Senior Cybersecurity Engineer

Sr. Infrastructure and Cloud Engineer

Systems Engineer

Systems Engineer (Mid-Level)

Applications and Integration Engineer

Project Engineer

Sr. SecOps Security Engineer

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