Top 781 Itil functional analyst Jobs

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Business Analyst

Alps Alpine North America Inc
McAllen, TX

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Job Details

Full-time
12 days ago

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Prescription drug insurance
Paid sick time

Qualifications

Computer Science
Driver's License
Bachelor's degree in computer science
Information Technology

Full Job Description

OVERALL PURPOSE

The MIS Business Systems Analyst drives operational efficiency and effectiveness by analyzing, designing, and improving business systems. This role involves gathering and documenting business requirements, evaluating existing systems, and recommending technological solutions aligned with business goals. The Analyst acts as a liaison between business and technical teams, leading SAP and IT projects, coordinating system changes, and providing technical support. They will evaluate business capabilities, recommend improvements, and ensure successful system implementation and ongoing support, working collaboratively with cross-functional teams, management, and vendors.

ESSENTIAL FUNCTIONS

· Maintain and enhance SAP SD system. Develop, coordinate and implement improvements in Sales and Distribution.

· Maintain and enhance Sales system, integrate SAP system with external systems.

· Communicate with customers to ensure they are equipped with the required data interfaces, including but not limited to EDI.

· Analyzes sales, inventory control, distribution, cost analysis, finance, marketing and other business functions to develop new or modified information processing systems.

· Consults with business unit management and personnel to identify and document business needs and objectives, current operational procedures, problems, input and output requirements, data scope, usage, formatting, and security requirements.

· Provides technical assistance in identifying, evaluating and developing systems and procedures.

· Writes and maintains functional specifications for new or modified business processes.

· Lead programmers and a functional team in business systems related projects.

· Consults and coordinates with programmers to design and develop business processes.

· Develops, coordinates, and implements plans to test business and functional processes during system development and quality assurance testing.

· Consults with business unit management and personnel to obtain additional information during system development and evaluate alternatives.

Research and recommend system solutions, including custom application or other industry solutions
Communicates and collaborates with technical team and business users as needed when developing/implementing/supporting system solutions
Analyzes integration, cost analysis, finance, marketing and other business functions in order to develop new or modified information processing systems
Writes and maintains functional manuals for new or modified business processes

· Provide support toward the certification and ensure compliance with the customer required quality management systems (TISAX, TS16949, IATF, etc.)

· Positions that fall under the functions of Product Development, Legal, HR, IT and Executive Management are required to exercise a higher level of confidentiality and discretion in handling information the positions have access to.

NON-ESSENTIONAL FUNCTIONS

· Other duties as assigned.

SUPERVISION RECEIVED

· Supervision is typically received from a management member.

SUPERVISION ADMINISTERED

· This position typically does not require the supervision of others

QUALIFICATIONS

· EDUCATION/EXPERIENCE AND/OR TRAINING

o Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience of 10 years supporting SAP and an Associate’s Degree in Computer Science, Information Technology, or Management Information Systems.)

o Experience with system installation, configuration, and analysis.

o Knowledge of networks and cloud computing.

o Understanding of software application development, ability to support system applications in development, design and deployment.

o IT budgeting and cost management experience.

· LICENSES OR CERTIFICATIONS

o Valid U.S. driver’s license required

o PMP and ITIL Certifications, desired

Summary of Benefits and EEO statement

Alps Alpine NA, Inc. offers competitive salaries with a great work environment. Our comprehensive employee benefits package includes:

PPO Health Benefits (medical/dental/vision) Effective on Start Date
401(k) Retirement Plan with Company Match
Opportunity for Annual Bonuses
Generous PTO and Holiday Schedule
Flexible Spending Accounts
Employee Assistance Program
Employee Product Purchase Discounts
Wellness Reimbursement Program
Life, AD&D, Short and Long-Term Disability Insurances
Hybrid Work Location (3 Office :2 Home)

Alps Alpine NA, Inc. values its members as individuals and is committed to forming an energetic and attractive company where the quality of work is enhanced.

Alps Alpine North America, Inc. is an Equal Opportunity Employer. It is the policy of Alps Alpine NA, Inc. to consider all job applications on the basis of merit without regard to race, color, religion, gender, pregnancy, age, national origin, ancestry, marital status, veteran status, disability, medical condition, sexual orientation, or any other protected characteristic.

Benefits:

401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Flexible spending account
Health insurance
Life insurance
Paid holidays
Paid sick time
Paid time off
Parental leave
Prescription drug insurance
Vision insurance

Work Location: Hybrid remote in McAllen, TX 78503

Quick Apply

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itil functional analyst jobs

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