Top 1654 Itil process analyst Jobs

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Technology Business Management Analyst
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Manager, Site Support #2358
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- 6 years
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Senior IT Integration Analyst

Performance Personnel Services, LLC -
Pascagoula, MS

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Job Details

Full-time | Contract
$44 - $49 an hour

Qualifications

Teamwork
Microsoft Office
Bachelor's degree
Business Administration
Process management

Full Job Description

Job Overview

We are seeking an experienced Integration Analyst to join the IT Integration Office (ITIO). This role reports to the Manager of ITIO and plays a key part in ensuring governance, quality assurance, and operational excellence across the IT organization.

The ITIO supports enterprise-wide financial, administrative, and governance processes, including process mapping, metrics, reconciliations, contract and software management, audits, and compliance. The Integration Analyst will operate with strategic foresight, strong analytical rigor, and a collaborative mindset to help optimize IT value, reduce risk, and drive data-driven decision-making.

Key Responsibilities

Lead assigned ITIO initiatives, ensuring compliance with financial, contractual, regulatory, and governance requirements
Translate leadership’s strategic direction into actionable plans and measurable outcomes
Facilitate process definition, process mapping, and data set identification
Design and implement standardized, repeatable processes within a matrixed environment
Identify cross-department dependencies and correlations to support holistic governance and reporting
Support and enhance IT “homeroom” processes to improve data standardization and decision support
Drive compliance, cost-optimization, and reconciliation efforts
Support audits, benchmarks, and complex financial or operational reviews
Manage IT suppliers and contracts, including review, negotiation, utilization tracking, and software licensing compliance
Participate in special projects, cost reduction initiatives, and enterprise-wide IT coordination efforts

Required Qualifications

Bachelor’s degree with 5+ years of relevant experience

Master’s degree with 3+ years of relevant experience

PhD with 0+ years of relevant experience

Preferred Qualifications (Nice to Have)

Bachelor’s degree in Information Systems, Business Administration, Finance, Supply Chain Management, or related field
8+ years of progressive experience in IT Management, IT Procurement, Contract Management, or IT Governance
Master’s degree preferred with 6+ years of relevant professional experience
Demonstrated experience managing IT contracts, vendor negotiations, and compliance tracking
Strong understanding of IT governance frameworks such as ITIL, ISO, CMMC, or similar
Advanced proficiency in Microsoft 365, Excel, and reporting/analytics tools
Excellent written and verbal communication skills with the ability to engage both executive leadership and technical SMEs

Key Skills & Attributes

Strong analytical, contractual, and technical skill set
Ability to develop innovative solutions in ambiguous and complex environments
Proven problem solver with executive presence
Comfortable communicating at all levels of the organization
Collaborative team player in a matrixed organization
Ensures solutions align with organizational goals and enterprise strategy

#PPSMP

Job Types: Full-time, Contract

Pay: $44.00 - $49.00 per hour

Location:

Pascagoula, MS 39568 (Required)

Work Location: In person

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Refine Your Search

itil process analyst jobs

Senior IT Integration Analyst

Business Analyst

Senior MAVEN Architect & Operations Integrator

SQL Database Analyst

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SAP Business Systems Analyst

ServiceNow Workflow Manager

Desktop Analyst

Service Desk Analyst

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Service Desk Analyst

TS/SCI SharePoint Developer

Sentinel Principal/ Sr Principal Systems Software Analyst - 18797

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Manager of Technical Services

IT Project Coordinator

Technology Business Management Analyst

Manager, Site Support #2358

Senior Systems Analyst

Senior Software Configuration Management (ICAM) and Mission Assurance Analyst

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