Top 1408 Itil process analyst Jobs

PEP, Enterprise Analyst L1 (Overnight)
Versant Media —Englewood Cliffs, NJ
- $65,000 - $80,000 a year
- Weekends as needed
- Mid-level
- Windows
- Microsoft Office
- Retirement plan
Quick Apply
Business Analyst Trainee
CapitalPlanHoldings —Remote
- $62,000 - $72,000 a year
- Full-time
- Computer Science
- No background check
- SQL
- Health savings account
- Health insurance
Quick Apply
9d
Monitoring Analyst
Two95 International Inc. —Sacramento, CA
- Weekends as needed
- Mid-level
- 3 years
- SQL
Quick Apply
Service Desk Analyst
The Boston Beer Company —Boston, MA
- $30 - $50 an hour
- Full-time
- Continuous improvement
- Fair chance
- 1 year
- Wellness program
- Employee stock purchase plan
Quick Apply
Production Support Analyst – ACH Payments
Finzly —Remote
- Night shift
- Remote
- 7 years
- SQL
- Analysis skills
Technical Service Desk Analyst - PT (Remote)
Unity —Las Cruces, NM
- Part-time
- Remote
- Communication skills
- Entry level
Quick Apply
Workday Systems Analyst
CEDENT —Remote
- $40 - $60 an hour
- Contract
- Mid-level
- Dental insurance
- Vision insurance
IT Analyst (Contract-to-Hire)
Blue Star Partners LLC —Columbus, OH
- $60 - $65 an hour
- Hybrid work
- Customer service
- Mid-level
- Microsoft Office
Quick Apply
ServiceNow Business Analyst
eCIFM Solutions Inc. —San Ramon, CA
- $95,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- 2 years
Quick Apply
Analyst - Enterprise Risk Advisory 5A
Genpact LLC —New York, NY
- $45,000 - $56,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Finance
Quick Apply
12d
MyChart Systems Analyst I
Montage Health —Monterey, CA
- $52.32 - $69.99 an hour
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
9d
Service Desk Technology Support Analyst
Sonoma Consulting Inc. —Elk Grove Village, IL
- Full-time
- ERP systems
- Research
- Mid-level
Quick Apply
Business Systems Analyst
Gap Inc. —San Francisco, CA
- $145,100 - $188,600 a year
- Full-time
- Mid-level
- Product management
- Leadership
- Store discount
- Employee stock purchase plan
Systems Analyst - Epic Radiant
Boulder Community Health —Boulder, CO
- $29.22 - $71.40 an hour
- 8 hour shift
- Computer science
- Computer Science
- 5 years
- Disability insurance
- Dental insurance
Quick Apply
Senior Business Process Analyst
True Tandem —Remote
- $115,000 - $128,000 a year
- Full-time
- Azure
- Analysis skills
- Bachelor's degree
- Paid holidays
- Disability insurance
Junior IT Configuration Analyst
Marathon TS —Remote
- $48 - $57 an hour
- Full-time
- Remote
- Background check
- Analysis skills
- Bachelor's degree
Quick Apply
11d
Business Analyst
Alps Alpine North America Inc —McAllen, TX
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Research
- AD&D insurance
- Paid holidays
Quick Apply
12d
SQL Database Analyst
ASD —Camp Smith, HI
- $65 - $75 an hour
- Weekends as needed
- Background check
- 5 years
- DevOps
- Relocation assistance
Quick Apply
4d
Senior IT Integration Analyst
Performance Personnel Services, LLC —Pascagoula, MS
- $44 - $49 an hour
- Full-time
- Microsoft Excel
- Office
- Microsoft Office
Quick Apply
SD Analyst
Provalus —Jasper, TX
- Computer networking
- Communication skills
- Entry level
Quick Apply

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PEP, Enterprise Analyst L1 (Overnight)

Versant Media
Englewood Cliffs, NJ

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Job Details

Full-time
$65,000 - $80,000 a year

Benefits

Retirement plan

Qualifications

Desktop (troubleshooting support)

Full Job Description

Company Description

VERSANT (Nasdaq: VSNT) is an industry-changing media and entertainment business and home to trusted brands that shape culture, inform audiences, and build lasting connections. It operates across four core markets: political news and opinion, business news and personal finance, golf, and sports and genre entertainment. These markets are served through a powerful portfolio of iconic and innovative brands, including CNBC, MS NOW, USA Network, Golf Channel, Oxygen, E!, SYFY, and Versant's sports division USA Sports, along with complementary digital assets including Fandango, Rotten Tomatoes, GolfNow and GolfPass.

Job Description

The Enterprise IT Support Analyst, L1 is a key member of Versant Media’s Enterprise Operations
group, serving as the first point of contact for employees and partners requiring IT support. This
role provides assistance both in-person (onsite), and through the help line, resolving a high
percentage of issues at first contact. Success in this position requires strong technical expertise,
proactive problem-solving skills, and a commitment to delivering exceptional customer service.
The Analyst will handle a wide range of support requests across the Versant IT landscape,
escalating complex issues when necessary while maintaining ownership and communication. This
is a hands-on, customer-facing role where professionalism, responsiveness, and technical agility
are essential to exceeding service expectations.

YOUR DAY TO DAY:

Provide support to customers via Phone, Chat, In Person, (Onsite and TechBar)
Break Fix support for IT issues
Fulfill or triage customer requests
Deliver exceptional customer service
Understand Team targets and deliver to them

WHO WE’RE LOOKING FOR:

Someone who genuinely puts their customer first
A team player who acts in the interest of all
A passionate and motivated individual
Someone with a flexible schedule that can cover later shifts, weekends or holidays when needed

Qualifications

REQUIREMENTS / QUALIFICATIONS:

Experience with common technologies including Windows, Mac OSX, Office 365, Active Directory, mobile device management, etc.
Relevant IT Support Experience
Awareness of ITIL fundamentals
Relevant experience in performing and managing clearly defined SLA targets
Passionate about technology
Ability to work onsite five days per week
Overnight shift: 11pm – 7am / Sunday night – Thursday night
Candidates will also require an environment suitable for working from home part-time (i.e., a quiet work area with minimal distractions and a strong, consistent internet connection

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc.

VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.

Quick Apply

Refine Your Search

itil process analyst jobs

PEP, Enterprise Analyst L1 (Overnight)

Business Analyst Trainee

Monitoring Analyst

Service Desk Analyst

Production Support Analyst – ACH Payments

Technical Service Desk Analyst - PT (Remote)

Workday Systems Analyst

IT Analyst (Contract-to-Hire)

ServiceNow Business Analyst

Analyst - Enterprise Risk Advisory 5A

MyChart Systems Analyst I

Service Desk Technology Support Analyst

Business Systems Analyst

Systems Analyst - Epic Radiant

Senior Business Process Analyst

Junior IT Configuration Analyst

Business Analyst

SQL Database Analyst

Senior IT Integration Analyst

SD Analyst

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