Top 810 Itsm configuration manager Jobs

Systems Technician
SMS DATA PRODUCTS GROUP, INC —Albuquerque, NM
- Full-time
- Mid-level
- Communication skills
Quick Apply
Systems Analyst IV
Guerbet —Raleigh, NC
- Full-time
- Hybrid work
- Oracle
- Analysis skills
- Bachelor's degree
Team Lead - Service Management
GEHA —Lee's Summit, MO
- $126,147 - $159,583 a year
- Full-time
- Computer science
- Computer Science
- Writing skills
- AD&D insurance
- Disability insurance
ServiceNow Workflow Manager
Govcio LLC —Hampton, VA
- $120,000 - $150,650 a year
- Full-time
- High school diploma or GED
- Continuous improvement
- JavaScript
Manager, Systems and Database Engineering
Pepperdine University —Remote
- $145,000 - $172,000 a year
- Online Application
- Remote
- Computer science
- Computer Science
- 5 years
IT Solution Architect (954)
ABC® Supply Co. Inc. —Beloit, WI
- $126,200 - $158,700 a year
- Full-time
- Computer Science
- Office
- 3 years
- Paid holidays
- Disability insurance
Operations Manager - TS/SCI with Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $128,039 - $173,229 a year
- 5 years
- Engineering
- Databases
- Paid time off
- 401(k) matching
Senior IT Change Manager
General Dynamics Information Technology —Springfield, VA
- $124,093 - $143,750 a year
- 5 years
- Analysis skills
- Training & development
- Paid time off
- 401(k) matching
8d
SAP Solution Manager Expert - U.S. Citizenship Required
CGI Group, Inc. —Fairfax, VA
- $100,800 - $245,500 a year
- Hybrid work
- Background check
- Writing skills
- Office
- Paid parental leave
- Paid holidays
Systems Engineer – IT Capacity
General Dynamics Information Technology —Offutt AFB, NE
- $129,813 - $161,000 a year
- Bachelor of Science
- Bachelor's degree
- Travel
- Paid holidays
- 401(k) matching
Software Engineer â Enterprise Tools & Configuration
CGI Group, Inc. —Pittsburgh, PA
- $62,900 - $139,300 a year
- Salesforce
- Mid-level
- Office
- Paid parental leave
- Paid holidays
IT Technician II in Gainesville, FL
The Collier Companies —Gainesville, FL
- Weekends as needed
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Senior Configuration Management Engineer
Uline —Pleasant Prairie, WI
- Full-time
- Computer science
- Computer Science
- Pass drug screening
- Paid holidays
- Health insurance
4h
Endpoint Management Engineer | MS Intune & Entra ID
Resolution Technologies —Atlanta, GA
- Contract
- Microsoft Outlook
- Inventory management
- Research
Infra Configuration Consultant - Digital Employee Experience Team
PNC Financial Services Group —Farmers Branch, TX
- $75,000 - $125,000 a year
- Full-time
- Mid-level
- Windows
- 3 years
- Wellness program
- Health savings account
6d
Director of DevOps and Cloud, Hands-on, Onsite in Charlotte, NC
Next Step Systems – Recruiters for Information Technology Jobs —Charlotte, NC
- $170,000 - $220,000 a year
- Full-time
- Mentoring
- Recruiting
- Contracts
- Health insurance
- Dental insurance
Quick Apply
5d
Solution Architect Sr (Collaboration Tools - MS Teams/ZOOM/WebEx/IPTV/Digital)
PNC Financial Services Group —Farmers Branch, TX
- $80,000 - $185,150 a year
- Full-time
- 5 years
- System design
- Office
- Wellness program
- Health savings account
Director of Enterprise Pipeline Engineering & Automation
PNC Financial Services Group —Birmingham, AL
- $125,000 - $264,000 a year
- Full-time
- 5 years
- Office
- Master's degree
- Wellness program
- Health savings account
Service Desk Lead
InfiCare —Plymouth, MA
- $25 an hour
- Contract
- Office
- Contracts
- Senior level
Quick Apply
6d
ISSO
Leidos —Alexandria, VA
- $107,900 - $195,050 a year
- Full-time
- 6 years
- Master's degree
- Bachelor's degree

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Systems Technician

SMS DATA PRODUCTS GROUP, INC -
Albuquerque, NM

Quick Apply

Job Details

Full-time

Qualifications

Full Job Description

The System Technician serves as the single point of contact for collecting, controlling, disseminating, documenting, and resolving all user IT questions, issues and problems within the JWICS environment. Additionally, the position performs on-site Computer Systems Technician (CST) function to perform problem analysis and resolution, as well as periodic maintenance. Develops and updates, as directed by ISSM, procedures for the analysis and resolution of IT support requests, including developing standardized schema for characterizing the nature and types of problems being encountered, as well as remedial services being provided. Shall be trained, qualified, and appropriately certified to operate in an Air Force office environment as required. Ensure all trouble calls are properly serviced so users can obtain remote assistance and also obtain an estimated completion time for the trouble call. Any issues or problems will be directed to the ISSM that can’t be resolved.

Since 1976, SMS has specialized in modernizing legacy IT and sustaining complex enterprise environments for federal agencies. With the goal of building long-term partnerships with our customers, we invest in our employees by providing the training, tools, and support they need to keep critical missions operational, improve performance, and reduce risk. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.

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Job Responsibilities

Shows strong self-direction, interpersonal soft skills, written and verbal communication skills
Provide tier I and II support to ensure system and network availability to the customer
Serves as a unit ISSO/user account manager for 377MSGSC
Track trouble tickets with Service Now ITSM solution
Perform and maintain system backups and disaster recovery procedures
Maintain internal network security server/client virus protection to ensure all users have current updates
Maintain and control access privileges to IT resources
Operate and maintain systems and servers for Kirtland customers
Coordinate/Create new network accounts
Configure and troubleshoot file & print services
Maintain and manage network and client storage devices such as hard drives, tapes, optical drives and media
Maintain on-site server hardware/software IAW NIST guidance or other program publications as appropriate and directed for networks
Provide informal user training for the applications described approve, as required and for knowledge transfer
Maintain documentation and other information resources as directed by the ISSM
Proficiency and familiarity working in secure environments, to include familiarity with Traditional Security, Cybersecurity, TEMPEST, and Intelligence Community specific operations
Perform SCAP analysis and complete STIG checklists for a variety of endpoints when required.
Ability to establish a solid working relationship with the customer, technical staff, managers, peers and teaming partners

Preferred Experience/Skills

Working knowledge of layer 2 and 3 network principles
Windows Operating System Certifications (MCSA, MCSE, etc.)
Knowledge of PowerShell and WMI
Knowledge of ACAS vulnerability reporting and vulnerability mitigation strategies
Experience configuring and implementing Windows Deployment Services in an enterprise environment
Experience working with Directory Resource Administration (DRA) software within a DoD environment.
Experience with SolarWinds monitoring software
Veritas BackupExec software support and configuration
Working knowledge of NetApp Storage systems
Knowledge of Cisco IOS commands to configure network equipment and troubleshoot issues
2+ Years working in a TS processing environment

Required Qualifications

Applicant must possess refined critical thinking skills, should be a self-starter, may direct the activities of other team members, diplomatic, multi-task capable, adaptive to a dynamic environment, dependable and reliable.
Top Secret / SCI clearance is required.
Minimum DoD 8570 IAT-II (Sec+ CE) certification required

SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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itsm configuration manager jobs

Systems Technician

Systems Analyst IV

Team Lead - Service Management

ServiceNow Workflow Manager

Manager, Systems and Database Engineering

IT Solution Architect (954)

Operations Manager - TS/SCI with Poly

Senior IT Change Manager

SAP Solution Manager Expert - U.S. Citizenship Required

Systems Engineer – IT Capacity

Software Engineer â Enterprise Tools & Configuration

IT Technician II in Gainesville, FL

Senior Configuration Management Engineer

Endpoint Management Engineer | MS Intune & Entra ID

Infra Configuration Consultant - Digital Employee Experience Team

Director of DevOps and Cloud, Hands-on, Onsite in Charlotte, NC

Solution Architect Sr (Collaboration Tools - MS Teams/ZOOM/WebEx/IPTV/Digital)

Director of Enterprise Pipeline Engineering & Automation

Service Desk Lead

ISSO

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SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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