Top 323 Ivr solutions architect Jobs

Business Solutions Architect
Endpoint Clinical —Remote
- $80,000 - $100,000 a year
- Full-time
- Remote
- Customer service
- Mid-level
- SQL
- Disability insurance
- Health insurance
Lead Software Engineer - Genesys Cloud, Contact Center, IVR
PNC Financial Services Group —Birmingham, AL
- $55,000 - $179,400 a year
- Full-time
- Azure
- System design
- Office
- Wellness program
- Health savings account
Senior Software Engineer - Genesys cloud, IVR, Contact Center
PNC Financial Services Group —Birmingham, AL
- $55,000 - $172,250 a year
- Full-time
- Azure
- System design
- Office
- Wellness program
- Health savings account
Lead Software Engineer - Genesys Cloud, Contact Center, IVR
PNC Financial Services Group —Farmers Branch, TX
- $55,000 - $179,400 a year
- Full-time
- Azure
- System design
- Office
- Wellness program
- Health savings account
Senior Software Engineer - Genesys cloud, IVR, Contact Center
PNC Financial Services Group —Farmers Branch, TX
- $55,000 - $172,250 a year
- Full-time
- Azure
- System design
- Office
- Wellness program
- Health savings account
IVR Solutions Architect
Aveshka Inc —Washington, DC
- Full-time
- Java
- Bachelor's degree
- Mentoring
- Commuter assistance
- Tuition reimbursement
Quick Apply
IVR Solutions Architect
Softtek Government Solutions —Washington, DC
- Full-time
- Java
- Bachelor's degree
- Mentoring
- Commuter assistance
- Tuition reimbursement
Principal Consulting Engineer - Contact Center - Five9
CDW —Remote
- $153,000 - $240,800 a year
- Overtime
- System design
- Research
- Java
Solution Architect - Voice
DeepL —San Francisco, CA
- $194,880 - $240,000 a year
- Full-time
- Hybrid work
- System design
- Office
- AWS
- Flexible schedule
Principal AI Architect
Optum —Eden Prairie, MN
- $134,600 - $230,800 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Pass drug screening
Domain Architect - Contact Center
World Wide Technology Holding, LLC —Remote
- $110,000 - $160,000 a year
- Full-time
- Remote
- Azure
- SQL
- Bachelor's degree
- Profit sharing
- Wellness program
Architect - Generative Voice Bot - Hybrid in MN, DC, or Remote
Optum —Eden Prairie, MN
- $112,700 - $193,200 a year
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
Senior Manager, Solutions Architecture - Genesys CCaaS
TELUS Digital —Ontario, CA
- $224,000 - $254,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
Salesforce Developer / Architect – Salesforce Voice & AWS Connect Integration
Relevance Lab —New York, NY
- Contract
- Mentoring
- Senior level
- Communication skills
Quick Apply
Integration Tester
rockITdata —Remote
- Full-time
- Computer science
- Computer Science
- Salesforce
Sr Staff Business Systems Solutions Architect
Intuit —Mountain View, CA
- $187,500 - $253,500 a year
- Computer science
- Computer Science
- System design
Solutions Architect II, AI & Customer Service Technology, Ring & Blink Customer Service Technology
Amazon.com Services LLC —Hawthorne, CA
- $131,300 - $177,600 a year
- Full-time
- System design
- AWS
- Fair chance
- AD&D insurance
- Health insurance
Software Engineer
Optum —Boston, MA
- $72,800 - $130,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Pass drug screening
Call Center Genesys Administrator
ITCON Services —Vienna, VA
- Hybrid work
- Computer science
- Computer Science
- 5 years
Quick Apply
Contact Center Solution Architect
CEDENT —Chicago, IL
- Azure
- DevOps
- 8 years

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Business Solutions Architect

Endpoint Clinical -
Remote

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Job Details

Full-time
$80,000 - $100,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Business analysis

Full Job Description

About Us:

Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia.

Position Overview:

The Business Solutions Architect is responsible for the creation and management of the requirements and technical documentation for IRT projects. Business Solutions Architects work closely with the client, Project Managers, and technical teams to ensure that each system is built and updated to meet the needs of the protocol.

Responsibilities:

Collaborate with clients to define and document initial system requirements and enhancements needed for major changes to existing builds
Act as subject matter expert on client clinical study protocol for studies with moderate to high complexity
Author specifications for IRT, randomization and kit lists, and interfaces
Build effective partnerships with other internal teams to move project through all phases of the development process.
Support UAT setup and execution
Continuous learning on company platform and offerings as they evolve

Education:

Bachelor's degree or equivalent preferred; appropriate experience in the IRT industry may substitute for the degree requirement.

Experience:

2-4 years’ experience in a software business analyst role, with a proven ability to understand technical concepts and learn very quickly.
2-4 years’ experience in the life science industry
Previous experience working in a fast-paced, entrepreneurial environment preferred.
Prior experience delivering voice (IVR) web (IWR) and mobile (IMR) platforms preferred.
Familiarity using SQL a plus

Skills:

Strong attention to detail and quality-focus
Strong customer service orientation
Excellent organizational and time management skills
Good communication skills
Excellent organizational skills
Strong interpersonal skills with the ability to work effectively with a wide variety of professionals
Solid written communication, including the ability to effectively document technical information
Able to work on multiple assignments with moderate supervision

Benefits:

All job offers will be based on a candidate’s location, skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 30 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), Paid time off (PTO) or Flexible time off (FTO), and Company bonus where applicable.

Endpoint Clinical does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Endpoint Clinical will be considered Endpoint Clinical property, and Endpoint Clinical will not pay a fee should it hire the subject of any unsolicited resume.

Endpoint Clinical is an equal opportunities employer AA/M/F/Veteran/Disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.

#LI-MT

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

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ivr solutions architect jobs

Business Solutions Architect

Lead Software Engineer - Genesys Cloud, Contact Center, IVR

Senior Software Engineer - Genesys cloud, IVR, Contact Center

Lead Software Engineer - Genesys Cloud, Contact Center, IVR

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Principal AI Architect

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Integration Tester

Sr Staff Business Systems Solutions Architect

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Software Engineer

Call Center Genesys Administrator

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