We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only).
Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.
Veterans, Reservists, Guardsmen, and military family members are encouraged to apply!
Job Summary
Leads an EDI development team dealing with specific EDI modules or functional area. Understands the business strategy of client department and defines the information systems requirements to meet the business requirements. Collaborates with other leads and project managers to ensure system integration. Monitors, defines, and reports on critical path workflows. Resolves issues or escalates issues as required. Drives the design and implementation of new business processes within required configuration. Functions as lead in the design, coding, debugging, testing, documentation, and supporting of in-house applications and customization of vendor-supplied applications. Provides expert functional and technical support for vendor applications and programs. Collaborates with the Data Base Administrator on system upgrades. Develops reports using site-standard report writers. Develops and supports multiple-system interfaces and integration. Troubleshoots Middleware processing and distribution issues and data throughput.
Education & Experience
Required:
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Bachelor's degree in Business, Information Technology, Engineering, or related field with courses in programming and database systems
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7+ years experience supporting applications related to healthcare, financial systems, or human resources
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5+ years experience programming and report-writing in an Oracle environment
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2+ years experience leading project teams
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5+ years experience understanding of X12 EDI processing methodologies and file structures
Preferred:
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9+ years experience supporting applications related to healthcare, financial systems, or human resources
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7+ years experience programming and report-writing in an Oracle environment
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4+ years experience leading project teams
Key Responsibilities
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Serves as project developer lead and/or project lead for a team of 5 application developers dealing with a specific EDI modules or functions. Keeps management team informed of project status and significant issues impacting outcomes.
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Coordinates the planning, organization, and direction of activities related to applications software as part of the Agile methodology.
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Provides daily support to functional end-users with system issues and processes. Takes active steps to increase understanding of end-users functions to support applications development process. Recommends process changes to end-users to optimize system functionality.
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Implements training plans to instruct end-users in program procedures.
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Trains users in the use of EDI solution and data distribution solutions report-writers.
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Researches the setup and functionality of supported modules to ensure optimal functionality for end-users.
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Functions as Subject Matter Expert for end-users with questions and helps debug system issues. Investigates and recommends new tools and applications to better support end-user needs. Collaborates with client department on functional system issues.
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Coordinates the work outcomes of external consultants. o Analyzes, reviews and rewrites programs to increase operating efficiency or to adapt program to new requirements. Performs complex coding assignments. Converts logical design into program code.
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Evaluates and tests vendor-supplied software packages. Determines compatibility with existing systems. Provides technical support and trouble-shooting for vendor software. Installs and tests vendor upgrades and patches.
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Communicates with end-users and other IT staff on application upgrades, fixes and new processes, and impact of system changes on existing modules.
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Collaborates with end-users on upgrade testing to ensure successful migration to new versions.
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Develops system and program test plans, including obtaining test data, conducting program and system testing, and evaluating test results. Debugs systems and programs.
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Develops documentation defining application development process, including technical reports, communications, and instructional manuals. Maintains user manuals, system design documents, and program documentation. Writes instructions to guide IT operations staff with on-line production runs.
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Logs, monitors, and manages event calls regarding reported system issues.
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Analyzes, develops and supports multiple-system interfaces and data integration. Works closely with System Administration Team to plan patching impacts and upgrades to EDI solutions on a proactive basis.
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Regular and reliable attendance is required.
Competencies
Commitment to Task: Ability to conform to established policies and procedures; exhibit high motivation.
Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; Adapt to different styles; Listen critically; Collaborate.
Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.
Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required.
Creativity / Innovation: Ability to develop unique and novel solutions to problems; View change as necessary.
Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; Commitment to task to produce outcomes without direction and to find necessary resources.
Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.
Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; Detail-oriented.
Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; Has a realistic understanding of relevant issues.
Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment.
Technical Skills: Expert knowledge in applications programming methodologies, Crystal reporting tools, SQR, and Tool Control Language (TCL scripting language - required for Landacorp applications only); Proficient with Microsoft Word & Excel; Strong knowledge of Structured Query Language (SQL) in an Oracle environment and TriWest vendor-supplied application development tools for EDI like Edifecs, Tibco SeeBeyond JCAPS or IBM Websphere Transformation Suite; Functional expertise in assigned application
Working Conditions
Working Conditions:
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Standard office environment, with weekend or nighttime work to implement changes when users are off the system.
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Extensive computer work with prolonged sitting
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Department of Defense security clearance required
