Welcome to the vibrant universe of FACE Amusement Group, where we curate an ever-expanding constellation of entertainment destinations. Specializing in wholesome, family-friendly entertainment, our diverse portfolio boasts beloved attractions such as Arcade City, Big Top Arcade, Rockin’ Raceway Arcade, 7D Dark Ride Adventure, LuLu’s Beach Arcade, Mountain of Youth Ropes Course, and The Mirror Maize. But our reach extends beyond mere amusement, as we proudly introduce culinary delights at Guy’s Branson Kitchen and Bar, alongside the flavorful experiences of Downtown Flavortown in Pigeon Forge, Tennessee. Prepare to be dazzled by our array of games that challenge skill and rides that ignite excitement, navigate through mind-bending mazes, and blaze through racetracks. With a commitment to innovation, we showcase cutting-edge interactive technology, inviting families and friends to embark on an exhilarating journey where the ultimate prize is the creation of cherished memories that endure a lifetime.
Step into our vibrant universe where work feels like an adventure beyond imagination. Dive into a realm where the perks are as epic as the experiences themselves: from comprehensive healthcare packages to financial security with 401K, and a treasure trove of local attraction discounts. Plus, every quest is rewarded with weekly pay! Unlock your potential with ample opportunities for career advancement and personal growth. Welcome to the journey where the possibilities are as boundless as your dreams!
Unlock a comprehensive benefits package that's more than just perks—it's a commitment to your well-being and future. Dive into a world where we not only provide top-notch medical, dental, and vision coverage but also pave the path to financial security with a 401k match. And that's not all—life insurance and short-term disability ensure you're protected every step of the way and are provided by the company. Your journey with us isn't just about a job—it's about thriving in every aspect of your life.
Duties & Responsibilities:
- Jives and jams with a diverse cast of characters including Head Coaches, fellow Assistant Coaches, Store-Level Team Members, Corporate Team Members, Guests, vendors, and even consultants. Prepares and processes store specific reports, correspondences, etc.
- Helps keep the store bustling with just the right amount of team members, ensuring every shift is a lively adventure!
- Assists in handling personnel management matters while ensuring strict confidentiality.
- Assists in planning, directing, and managing all aspects of the attraction.
- Adheres to and enforces all FACE Amusement policies and procedures and demonstrates commitment to excellent Guest service in all aspects.
- Assists in the development of innovative approaches to maximizing Guest satisfaction and overall revenue.
- Provide support and direction to retail operations on implementation and company policies and procedures and ensure proper follow-through.
- Manage in-store merchandising and display to ensure maximum visual impact and revenue generation.
- Monitor in-stock position of approved merchandise programs and inventory control at store level to ensure procedural and policy compliance.
- Trains the team and maintains standards in the areas of service and up selling
- Ensuring the guest’s bowling experience is exceptional
- Inspects alleys to ensure equipment is operative and observes patrons to detect disruptive behavior and misuse of alleys
- Manage facility upkeep and maintenance including cleanliness of the facility as well as ensuring functionality of all amenities offered
- Troubleshooting and handling lane malfunction calls
- Communicating the daily specials/offers, and provide exceptional guest service at the bowling counter and lanes.
- Team Member may be required to perform other duties
- Have Fun!
Requirements:
- Valid driver’s license
- Excellent interpersonal skills
- Flexibility to work varied shifts to include weekends and holidays
- 2-4 Years management experience in a high-volume retail, entertainment, hospitality, or restaurant venue desired
- Basic business math, accounting skills, and strong analytical/decision-making skills
- Strong Team Player and “People Developer”
- Solid Communication Skills
- Knowledge of POS register systems
- Enjoy Having Fun!
Equal Opportunity Employer
Background Check Required
FACE Participates in E-Verify
Required
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Willing to work nights, weekends and holidays
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1 - 3 years: Management experience
Preferred
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
