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Part Time Customer Care Representative (West Coast Preferred)
Shopventory Inc., DBA Thrive —Washington, DC
- $23 - $25 an hour
- Part-time
- Remote
- Spanish
- Writing skills
- Restaurant experience
- Work from home
Quick Apply
Technical Sales Manager
RAUMEDIC Inc —Mills River, NC
- Full-time
- Background check
- Up to 50% travel
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Senior Bridge Project Engineer
GAI Consultants Inc —Fishers, IN
- Bachelor of Science
- Driver's License
- Experience equivalent to degree accepted
- Paid parental leave
- Paid holidays
Quick Apply
Senior Director, CSS WEST
Center for Supportive Schools —Oakland, CA
- $90,000 - $120,000 a year
- Email
- School experience
- 5 years
- Business development experience
- 403(b) matching
- Paid holidays
Quick Apply
Registered Veterinary Technician (RVT) - West LA
Modern Animal —Los Angeles, CA
- $30 - $34 an hour
- Mid-level
- Communication skills
- Paid parental leave
- Health insurance
Quick Apply
Veterinarian
Veterinary Practice Partners —Suffield, CT
- $130,000 - $150,000 a year
- Full-time
- Mid-level
- Medical-surgical
- Communication skills
- Continuing education credits
- Paid holidays
Quick Apply
Director, ICU/Pathology - SMG
SMG System Medical Group —Morgantown, WV
- Overtime
- Hybrid work
- Hospital
- Urgent Care
- Master's degree
Senior Director of Safety
Magnum Electric Inc —West Fargo, ND
- Full-time
- Construction site
- In-person
- Senior level
Quick Apply
Mental Health Therapist (West Virginia)
SonderMind —West Virginia
- $72 - $90 an hour
- Choose your own hours
- Remote
- LMFT
- LPC
- Mid-level
- Professional development assistance
- Flexible schedule
Quick Apply
ERP & IT Systems Administrator
American Steel and Aluminum LLC —South Portland, ME
- $75,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- ERP systems
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Oil and Gas Landman
MBH Minerals —West Virginia
- $50,000 - $80,000 a year
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Store Manager - West Frankfort, IL
Casey's —West Frankfort, IL
- $54,000 - $64,700 a year
- Rotating weekends
- Background check
- Inventory management
- Merchandising
- Employee stock purchase plan
- Disability insurance
7d
Infection Preventionist (RN)
VMP Healthcare and Community Living —West Allis, WI
- Full-time
- CPR Certification
- Skilled nursing facility
- RN License
- 403(b) matching
- Paid holidays
Quick Apply
9d
Registered Nurse
DAVITA —Corning, NY
- $35 - $48 an hour
- Full-time
- CPR Certification
- Nursing
- RN License
- Health insurance
- Dental insurance
Acute Care Nurse Practitioner
SCP Health —Fort Smith, AR
- $128,000 - $148,000 a year
- Overnight shift
- RN License
- Hospital
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
Senior Sales Manager
Lusamerica Foods, Inc. —Morgan Hill, CA
- $170,000 - $180,000 a year
- Full-time
- Background check
- Marketing
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Contract Licensed Occupational Therapist
Blue West Opportunities —Asheville, NC
- Contract
- Mid-level
- Residential
- Travel
Quick Apply
Regional OTR Driver Class A - Home Weekends
West Motor Freight of PA —Wayland, MI
- $72,800 - $110,000 a year
- Full-time
- Background check
- Owner-operator
- No touch freight
- Passenger ride along program
- Fuel card
Quick Apply
Assistant Manager
Adelphia Seafood —West Lawn, PA
- $40,000 - $45,000 a year
- Weekends as needed
- Sales
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Maintenance - WILD WATER WEST
Wild Water West Waterpark and Campground —Sioux Falls, SD
- Temporary
- Hospitality
- Customer service
- Sanitation
Quick Apply

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Part Time Customer Care Representative (West Coast Preferred)

Shopventory Inc., DBA Thrive
Washington, DC

Quick Apply

Job Details

Part-time
$23 - $25 an hour

Benefits

Work from home

Qualifications

Live chat
Spanish
Email customer support
Technical support via phone
Texting/chatbox tools
Phone communication
Writing skills
Efficiency improvement
Phone customer support
Retail store experience
Video communication
Billing issue inquiries
Technical support via email
Restaurant experience
Communication skills
Email support
Entry level

Full Job Description

Thrive (Shopventory Inc., DBA Thrive) exists to help retailers and merchants run a healthy business by offering inventory management and reporting tools they need to make informed decisions.

The product is robust. This means trained support experts are a must. Helping retailers reach their goals is not easy, but it's what we do every day! So we're looking for generally awesome people to help us out!

In the Thrive Customer Care Team, you'll be helping our customers (and prospective customers) navigate our system via live chat, email, phone and video calls. As you gain a better understanding of Thrive, you'll be encouraged to grow and offer more contributions to help the company grow and develop a better product.

Requirements

Before you proceed:

This position is part time. We are looking for someone who can work 25 hours/week, preferably 5 hours/day Monday through Friday during which time your focus will be assisting customers. A major plus is being able to work until 7 pm ET Monday through Friday. This position is fully remote. Chat into our website or find us on LinkedIn if you have questions about the position.

The Ideal Candidate:

Perfect isn't possible, we know that. You'll struggle at first and make mistakes, but that's why we're looking to train passionate people. Here are the traits we're looking for:

You like people and are passionate about your customers having a great experience - Prior experience in customer service helpful.
You have superior communication skills - writing will be most of your job. The ability to express complex subjects in a simple way will be a key to your success.
You know how retail and running a business works - Whether a store or a restaurant or a fashion boutique, you've got a better-than-average grasp of the challenges facing the average business.
You are a problem-solver - You can find creative solutions to complex problems, and do so with a smile!
You manage your time wisely - You love finding opportunities to streamline and identifying better, faster ways to get the job done.
You can wear a lot of hats. You’ll be responsible for billing questions, semi-technical questions, setup questions and more. Our reps do it all.
You play well with others - Even when questioning the status quo, you still work within the team. We're friendly and respectful with each other here at Thrive. We work hard to foster just the right balance.
You can embrace the occasional "grind" - We have fun doing what we do and helping business owners realize their dreams is exciting. But even doing something exciting can get repetitive at times.
You get to the root of the issue - You go after the full picture. If a customer requests a feature, you ask why and what they're trying to accomplish. There may be an existing feature or workaround that will meet their needs in a different way. Data is helpful, but useless without context. You ask the questions that will put you in a position to have all the facts before you proceed.

Bonus points for (let us know in your cover letter if any of these are you!):

Spanish speaking
Experience in tech startups
Chat or phone based customer service experience
Retail or restaurant experience

Benefits

Work from Home

Compensation

$23-$25/hour based on experience

Quick Apply

Refine Your Search

key west jobs

Part Time Customer Care Representative (West Coast Preferred)

Technical Sales Manager

Senior Bridge Project Engineer

Senior Director, CSS WEST

Registered Veterinary Technician (RVT) - West LA

Veterinarian

Director, ICU/Pathology - SMG

Senior Director of Safety

Mental Health Therapist (West Virginia)

ERP & IT Systems Administrator

Oil and Gas Landman

Store Manager - West Frankfort, IL

Infection Preventionist (RN)

Registered Nurse

Acute Care Nurse Practitioner

Senior Sales Manager

Contract Licensed Occupational Therapist

Regional OTR Driver Class A - Home Weekends

Assistant Manager

Maintenance - WILD WATER WEST

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