Top 5531 Knowledge learning Jobs in Phoenix, Az

EdPlus Financial Intake Specialist
Arizona State University —Scottsdale, AZ
- $51,500 - $60,200 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health insurance
7d
Instructional Guide
Indie Learning Co. —Phoenix, AZ
- $27.00 - $33.50 an hour
- Full-time
- School experience
- Classroom
- CPR Certification
- Health insurance
- Dental insurance
Quick Apply
6d
Senior Learning Specialist GME
Banner Health —Phoenix, AZ
- $33.69 - $56.15 an hour
- Full-time
- 3 years
- Education
- Psychology
Student Support Specialist
University of Phoenix —Phoenix, AZ
- $36,100 - $77,500 a year
- Full-time
- Remote
- Computer literacy
- Microsoft Office
- Analysis skills
- Health savings account
- Paid holidays
14d
Sr Learning Specialist
Honeywell Aerospace —Phoenix, AZ
- Full-time
- Hybrid work
- Office
- Senior level
Learning and Engagement Specialist - Part Time/Temporary
Arizona Science Center —Phoenix, AZ
- $19.50 an hour
- Temporary
- Computer literacy
- Writing skills
- Public speaking
- 401(k)
- Employee assistance program
Quick Apply
Teaching Assistant
SONORAN UNIVERSITY OF HEALTH SCIENCES —Tempe, AZ
- Part-time
- Master's degree
- Mentoring
- Teaching
Quick Apply
Veterans Affairs
University of Phoenix —Phoenix, AZ
- $36,100 - $64,900 a year
- Overtime
- Remote
- Word processing
- Research
- Mid-level
- Health savings account
- Paid holidays
5d
Employment Outreach Coordinator
Foundation for Blind Children —Phoenix, AZ
- $65,000 - $68,000 a year
- Full-time
- Experience working with individuals with disabilities
- Mid-level
- Driver's License
- Health savings account
- Paid holidays
Learning Operations Manager
Chewy —Phoenix, AZ
- Full-time
- Microsoft Outlook
- Management
- Bachelor of Science
6d
Authenticator
The RealReal —Phoenix, AZ
- $19 an hour
- Full-time
- Google Workspace
- English
- Mid-level
- Paid parental leave
- Employee stock purchase plan
Quick Apply
Learning Experience Designer
PrePass —Phoenix, AZ
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Bookseller - PT
Barnes & Noble, Inc. —Scottsdale, AZ
- Part-time
- Merchandising
- Children
- Entry level
- Paid parental leave
- Paid holidays
Student Writing Assistant
ASU Foundation —Tempe, AZ
- $30 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Cell phone reimbursement
Senior Learning Consultant - Instructional Design
Desert Financial —Phoenix, AZ
- Research
- Education
- Continuous improvement
Quick Apply
7d
Customer Service Representative 1
City of Goodyear, AZ —Goodyear, AZ
- $21.38 - $31.74 an hour
- Full-time
- Writing skills
- Basic math
- No experience needed
- Paid holidays
- Disability insurance
6d
Documentation Specialist I
MedImpact Healthcare Systems —Tempe, AZ
- $22.24 - $35.57 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Disability insurance
10d
Talent Development Specialist
Phoenix Children's Hospital —Phoenix, AZ
- Full-time
- Mid-level
- Children
- Pediatrics
9d
Community Volunteer Engagement Senior Specialist
American Red Cross —Phoenix, AZ
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid holidays
- Disability insurance
TEST- Human Services Assistant - Customer Service
CITY OF TOLLESON —Tolleson, AZ
- $21.10 - $29.54 an hour
- Full-time
- CPR Certification
- Basic math
- Mid-level
14d

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EdPlus Financial Intake Specialist

Arizona State University -
Scottsdale, AZ

Apply Now

Job Details

Full-time
$51,500 - $60,200 a year
7 days ago

Benefits

Health insurance

Qualifications

Client relationship management
Email marketing
Email customer support
Financial aid application processing
Mid-level
3 years
Bachelor's degree
Working with students from diverse cultural backgrounds
Working with students
Student support
Video communication
Data verification
Relationship management
Customer issue escalation
CRM system proficiency
Outbound calling
Productivity software
Data collection
Verification (borrower information)
Customer interaction during outreach
Email support
Documentation reviews

Full Job Description

Do you excel at helping students in a fast-paced, high-volume environment? Are you familiar with higher education financial aid policies and procedures? Then keep reading below for this EdPlus Financial Intake Specialist opportunity!

ASU EdPlus is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.

We are seeking a highly motivated, energetic and articulate EdPlus Financial Intake Specialist to join our high-performing team in the Success Coaching Center. Every day you will make a difference in the lives of others by assisting with the completion of necessary financial aid documents to ensure students are eligible for their financial aid certification. You will also perform outreach to students (and where applicable, other institutions) to facilitate collection of documentation to complete files. You will also answer general financial aid questions for students and work to resolve any obstacles to the students’ progress.

Essential Duties:

· Collects and reviews financial aid documents for completeness, accuracy, and consistency of data from FAFSA, federal tax returns, financial aid transcripts, and other verification documents.

· Requests additional information regarding incomplete or inconsistent applications.

· Answers questions, inquiries, or requests of students and staff regarding financial aid eligibility and awards.

· Works as a liaison between staff and students to ensure optimal student experience and processing times.

· Serves as part of a support team for online students.

· Manages outbound call/ text/email campaigns as instructed by Lead to ensure financial aid file completion.

· Proactively partners with FASS team to escalate students requiring tier 2 assistance.

· Follows up on document/student action requests as directed by Lead to ensure accurate, timely receipt of financial aid information

· Assumes or coordinates other duties or projects as assigned or directed.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications:

· Bachelor’s degree or higher in a related field.

· Experience in providing customer service.

· Experience in supporting students from diverse backgrounds via telephone, email, video and chat.

· Experience using customer relationship management systems.

· Demonstrated ability to multi-task.

· Demonstrated knowledge of financial aid policies and procedures.

· Experience with Microsoft Office applications.

· Experience in a high volume, fast-paced call center environment.

· Demonstrated knowledge of government rules, regulations, guidelines and procedures related to financial aid.

NOTE: Please answer the following questions in your cover letter:

· This role requires frequent outreach to students to resolve issues and support their progress. Provide an example of how you handled a high volume of student interactions (calls, emails, or texts) while maintaining a high level of customer service and ensuring timely resolution.

· Describe your experience reviewing financial aid or similar documentation for accuracy and completeness. How do you ensure compliance with policies and manage follow-up on missing or inconsistent information in a high-volume environment?

Salary & Benefits:

$51,500 - $60,200 per year; DOE

The target salary for this position is $52,000 per year.

ASU offers a total compensation package that includes valuable employee benefits. See the ASU Benefits website to explore options.

· Healthcare

· Financial Security

· Retirement

· Family Resources

· Tuition Reduction (eligible ASU Employee, their dependents and spouse)

· Discounts

Working Environment:

ASU EdPlus is located at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

ASU EdPlus supports flexible work options, ranging from alternate to hybrid work schedules, subject to approvals per ASU policy.

Applicant must be eligible to work in the United States; ASU EdPlus will not be a sponsor for this position.

Department Statement:

As a central enterprise unit for ASU, ASU EdPlus supports the university charter by focusing on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education.

ASU EdPlus defines itself through a culture of curiosity, risk-taking, and refusing to accept the status quo. Our employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of innovation, driving outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

Apply by 11:59 pm Arizona time on Monday, July 27, 2026.

Work Location: In person

Apply Now

Refine Your Search

knowledge learning jobs in phoenix, az

EdPlus Financial Intake Specialist

Instructional Guide

Senior Learning Specialist GME

Student Support Specialist

Sr Learning Specialist

Learning and Engagement Specialist - Part Time/Temporary

Teaching Assistant

Veterans Affairs

Employment Outreach Coordinator

Learning Operations Manager

Authenticator

Learning Experience Designer

Bookseller - PT

Student Writing Assistant

Senior Learning Consultant - Instructional Design

Customer Service Representative 1

Documentation Specialist I

Talent Development Specialist

Community Volunteer Engagement Senior Specialist

TEST- Human Services Assistant - Customer Service

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