Top 146 Lead desktop engineer Jobs

Lead Desktop Engineer
GS Labs —Boston, MA
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer science
- Microsoft Excel
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Desktop Tier III Lead
Global Enterprise Services, LLC —Fort Meade, MD
- Full-time
- 7 years
- Research
- Bachelor's degree
Quick Apply
Senior Systems Engineer / Technical Lead (Managed Services)
CommTech Industries —Metairie, LA
- $90,000 - $110,000 a year
- Full-time
- Background check
- Office
- Windows
- Health savings account
- Health insurance
Quick Apply
Lead IT Administrator / IT Consultant
Netfidelis, Inc. —Noblesville, IN
- $65,000 - $75,000 a year
- Full-time
- Azure
- Mid-level
- Windows
- Health insurance
- 401(k)
Quick Apply
Technical Mission Growth Lead
Leidos —Virginia
- $131,300 - $237,350 a year
- Full-time
- Hybrid work
- Scripting
- Computer networking
- APIs
Azure Platform Lead - Engineering Manager
CACI —Arlington, VA
- $98,500 - $206,800 a year
- Full-time
- Hybrid work
- Azure
- 5 years
- Bachelor's degree
- Health insurance
Unified Endpoint Management - Engineering Lead
Leidos —Washington, DC
- $92,300 - $166,850 a year
- Full-time
- Computer Science
- Office
- 3 years
Lead Frontend Engineer
Zyphra —San Francisco, CA
- Full-time
- Office
- APIs
- Senior level
- Health insurance
- Dental insurance
Sr. Lead Engineer, PowerFAIDS
The College Board —Remote
- $185,000 - $200,000 a year
- Full-time
- Remote
- Travel
- Mentoring
- US work authorization
7d
Lead Mobile Engineer, Deliver
The College Board —Remote
- $168,000 - $183,000 a year
- Full-time
- Computer science
- 7 years
- Azure
Systems Engineer Lead, Information Technology
REI (Recreational Equipment Inc.) —Seattle, WA
- $130,200 - $208,200 a year
- On call
- Computer science
- 7 years
- Azure
- Health insurance
- Employee discount
Design Lead
Metalab —Remote
- Remote
- 5 years
- Mentoring
- Senior level
Lead Engineer, Secure Client Engineering
The College Board —Remote
- $168,000 - $183,000 a year
- Full-time
- Remote
- Research
- Windows
- 8 years
Technical Lead
Tata Consultancy Services —New York, NY
- $85,000 - $100,000 a year
- 8 years
- Analysis skills
- Continuous improvement
Lead Data Engineer
State Bar of California —San Francisco, CA
- $112,497 - $149,972 a year
- Full-time
- Hybrid work
- 5 years
- Word processing
- HIPAA
Transportation Management System - Lead Full Stack Python/FastApi/React Engineer [REMOTE]
Anovium —Remote
- Full-time
- Remote
- Java
- Machine learning
- Senior level
Quick Apply
Lead Network Engineer
Villanova University —Villanova, PA
- $130,500 - $145,000 a year
- Full-time
- Computer Science
- Residential
- University
- Tuition reimbursement
- Paid time off
Senior Experience Design Lead
HP —Vancouver, WA
- $130,700 - $205,200 a year
- Full-time
- Computer science
- Computer Science
- 8 years
- Paid parental leave
- Paid holidays
Lead Cloud Systems Engineer (Microsoft 365, AWS, Collaboration Tools)
U.S. Financial Technology —Bethesda, MD
- $156,500 - $181,000 a year
- Full-time
- Computer science
- 7 years
- Computer Science
- Health insurance
- Paid time off
Lead UX Designer
Logitech —San Jose, CA
- $143,400 - $218,700 a year
- Online Application
- Hybrid work
- Office
- In-person
- Senior level
- Commuter assistance
- Paid parental leave

I want to receive the latest job alert for lead desktop engineer

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

lead desktop engineer jobs near

Lead Desktop Engineer

GS Labs
Boston, MA

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Desktop support
Managing technical support teams
Computer Science
Operations management
Team supervision
Incident Escalation
Supervising experience
Desktop (troubleshooting support)
macOS
Associate's degree
Escalation handling
Process management
Active Directory
Active Directory management
IT department experience
Managing tech infrastructure teams
Information Technology

Full Job Description

Job Description: Desktop Support Team Lead

Position Summary

The Desktop Support Team Lead oversees the daily operations of the Level 2

technical support team within an enterprise healthcare IT environment. Supporting

approximately 8,000 hybrid (onsite and remote) healthcare end users, this role balances

hands-on technical escalation management with personnel leadership. The Team Lead

ensures that hospital staff—including clinicians, administrators, and support

personnel—receive seamless, timely, and ITIL-aligned technical support to maintain

uninterrupted patient care and operational workflows.

Key Responsibilities

Team Leadership & Operations
Daily Triage & Escalation: Serve as the primary escalation point for Level 2
technicians; monitor queue health and coordinate the triage of high-priority
clinical and administrative incidents.
Performance Management: Mentor a team of Desktop Support technicians,
conducting regular 1-on-1s, technical skill assessments, and providing guidance
on professional development.
Contingency & Incident Management: Assist in executing desktop support
contingency and business continuity plans during critical platform or
infrastructure downtime.
Runbook Standardization: Standardize, update, and maintain technical
runbooks and operational documentation for Level 2 teams to ensure consistent
troubleshooting.

Technical &; Endpoint Security Oversight

Endpoint Management: Manage corporate and clinical hardware lifecycles,
ensuring proper deployment, tracking, and compliance of Windows and macOS
devices across the hospital network.
Security Compliance: Oversee endpoint security configurations, including disk
encryption (BitLocker), endpoint protection clients, and corporate mobile device
management (MDM) policies.
Process Improvement: Conduct Root Cause Analysis (RCA) for recurring
desktop support failures or procedural gaps to continuously optimize hardware
delivery and technical workflows.

Qualifications & Skills

Required Experience & Education

Experience: Minimum of 5 years in a technical desktop support role, with at least
1–2 years of experience in a team lead, supervisory, or senior escalation
capacity.
Industry Environment: Proven experience working within a large-scale
enterprise environment (healthcare IT, hospital networks, or highly regulated 24/7
environments preferred).
Education: Associate or Bachelor’s degree in Computer Science, Information
Technology, or equivalent professional experience.

Technical Proficiencies

ITSM & Tools: Advanced proficiency with modern IT Service Management
(ITSM) platforms (e.g., ServiceNow) for ticket management, SLA tracking, and
operational reporting.
OS & Deployment: Strong expertise in Windows 10/11 enterprise administration
and experience deploying/managing macOS environments within a corporate
network.
Security & Utilities: Familiarity with enterprise endpoint security suites, active
directory administration, and disk encryption recovery workflows.
Data & Reporting: Experience utilizing data analysis tools (such as Excel or
Power Query) to review incident data, track team metrics, and identify volume
trends.

Soft Skills & Certifications

Certifications: ITIL v3 or v4 Foundations certification is highly desirable.
CompTIA A+, Network+, or Microsoft/Apple certifications are a plus.
Communication: Exceptional communication skills with the ability to maintain
composure and professional empathy under pressure in a fast-paced clinical
setting.
Problem Solving: Strong analytical skills focused on structured troubleshooting and operational accountability.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

Windows: 5 years (Preferred)
macOS: 3 years (Preferred)
Active Directory: 4 years (Required)
Desktop support: 10 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

lead desktop engineer jobs

Lead Desktop Engineer

Desktop Tier III Lead

Senior Systems Engineer / Technical Lead (Managed Services)

Lead IT Administrator / IT Consultant

Technical Mission Growth Lead

Azure Platform Lead - Engineering Manager

Unified Endpoint Management - Engineering Lead

Lead Frontend Engineer

Sr. Lead Engineer, PowerFAIDS

Lead Mobile Engineer, Deliver

Systems Engineer Lead, Information Technology

Design Lead

Lead Engineer, Secure Client Engineering

Technical Lead

Lead Data Engineer

Transportation Management System - Lead Full Stack Python/FastApi/React Engineer [REMOTE]

Lead Network Engineer

Senior Experience Design Lead

Lead Cloud Systems Engineer (Microsoft 365, AWS, Collaboration Tools)

Lead UX Designer

I want to receive the latest job alert for lead desktop engineer

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected