Top 1469 Lead operator Jobs

Lead Remote Operator (Remote)
Iris Mechanical —Remote
- $1,200 - $1,600 a month
- Full-time
- Remote
- English
- Mid-level
- 2 years
Quick Apply
Foundry Lead - 2nd Shift
MetalTek International —Waukesha, WI
- $26.20 - $39.32 an hour
- Full-time
- Mid-level
- Leadership
Packaging Mechanic / Lead Operator — Tea Manufacturing (Cleveland)
U.S. Wellness LLC —Cleveland, OH
- $19.30 - $37.46 an hour
- Full-time
- Customer service
- Military
- English
- Health insurance
- Paid time off
Quick Apply
Lead Excavation Operator
Roto-Rooter Plumbing & Drain —Kokomo, IN
- $30 - $40 an hour
- Overtime
- Construction site
- Mid-level
- Residential
- Paid holidays
- Health insurance
Quick Apply
10h
Lead Machinery Mover/Rigger (CDL A or B Required)
JGM —Chester Springs, PA
- $5 an hour
- Overtime
- CDL B
- Hospital
- CDL A
Quick Apply
Fabrication Lead – Metal Roofing Products
Schafer Metals —Glenwood Springs, CO
- $85,000 - $130,000 a year
- Full-time
- Spanish
- Pass drug screening
- Forklift
- Relocation assistance
- Health insurance
Quick Apply
Lead Manufacturing Operator Technician- Finishing
Sheridan —Stevens Point, WI
- $22.50 - $25.00 an hour
- Overtime
- Basic math
- English
- Mid-level
Excavation Lead Operator
Roto-Rooter Plumbing & Drain —Peoria, IL
- $25 - $35 an hour
- Full-time
- Construction site
- Mid-level
- Residential
Quick Apply
Excavation Lead Operator
Roto-Rooter Plumbing & Drain —Johnstown, PA
- $75,000 - $90,000 a year
- Full-time
- Construction site
- Mid-level
- Residential
- Paid holidays
- Health insurance
Quick Apply
Lead Finisher
Yossi's Woodworx, Inc. —West Nyack, NY
- $25 - $35 an hour
- Full-time
- 5 years
- Residential
- Mentoring
- Paid holidays
Quick Apply
7d
CNC Operator Lead
Air Industries Group —Bay Shore, NY
- $32 - $38 an hour
- Full-time
- Management
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Directional Drill Operator/Drill Team Lead
E-Technical Staffing Inc. —New York, NY
- $25 - $30 an hour
- Temporary
- Background check
- Clean driving record
- Construction site
- Paid time off
- Professional development assistance
Quick Apply
Sheet Metal Fabrication Lead - Coated Stainless Steel Duct Systems
Exential —Colchester, VT
- Overtime
- Carpentry
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
CNC operator - Lead 2nd shift (2pm-11pm)
ATLAS SPECIALTY PRODUCTS —Anaheim, CA
- $25 - $35 an hour
- Full-time
- Bilingual
- Mid-level
- Forklift
- Health insurance
- Dental insurance
Quick Apply
Production Lead Operator
Seal & Design —Rochester, NY
- $25 - $30 an hour
- Full-time
- Basic math
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Excavation Crew Leader
Trades Holding —Blacklick, OH
- Construction site
- CDL A
- Mid-level
- Paid training
- Health insurance
Quick Apply
13d
Lead Operator (Night Shift) (English & Spanish Speaker)
Vanguard Renewables —Saint Paul, MN
- $25 - $27 an hour
- Full-time
- Spanish
- Microsoft Outlook
- English
- 401(k)
- Paid time off
Quick Apply
Excavation Lead Operator
Roto-Rooter Plumbing & Drain —Allentown, PA
- $315 - $350 a day
- Full-time
- Construction site
- Mid-level
- CDL
Quick Apply
Final Operations Team Lead
Dysinger Inc. —Dayton, OH
- Full-time
- Mid-level
- Supervising experience
- In-person
- Health insurance
- Dental insurance
Quick Apply
7d
Excavation Crew Leader
Trades Holding —Muncie, IN
- Construction site
- CDL A
- Mid-level
- Paid training
- Health insurance
Quick Apply
13d

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Lead Remote Operator (Remote)

Iris Mechanical
Remote

Quick Apply

Job Details

Full-time
$1,200 - $1,600 a month

Qualifications

Google Sheets
Customer relationship building
Phone communication
AI tools proficiency
Slack
English
Managing clients in a customer support role
Client database systems
Customer engagement
Productivity software
Gmail
Customer information system software
Technical Proficiency
Client interaction via phone calls

Full Job Description

About Iris Mechanical

Iris Mechanical is a growing home services company based in Silicon Valley, California. We provide professional HVAC, electrical, and home electrification services for homeowners with a customer-first approach.

We are looking for a Lead Remote Operator to be the first point of contact for our customers. This person will respond to incoming leads, understand customer needs, maintain accurate information in our systems, and convert qualified opportunities into scheduled appointments.

This role is ideal for someone organized, detail-oriented, confident in communication, and able to provide an excellent customer experience while managing multiple conversations and tasks.

Key Responsibilities

Customer Communication

- Respond quickly and professionally to customer inquiries through phone calls, emails, text messages, website inquiries, Google leads, Yelp, and Thumbtack.

- Communicate with homeowners in a friendly, confident, and professional manner.

- Answer initial customer questions and guide customers through the next steps.

- Build trust with customers from the first interaction.

Lead Qualification & Appointment Scheduling

- Qualify incoming leads and identify customer needs.

- Gather and document important customer information: name, phone number, address, service request, urgency, and project details.

- Schedule service appointments, maintenance appointments, and estimates.

- Prioritize urgent requests and high-value opportunities.

- Follow up with customers to ensure no qualified lead is missed.

CRM & Team Coordination

- Maintain accurate and organized customer records in CRM systems.

- Document all customer interactions, updates, and follow-up actions.

- Manage daily communication queues and open tasks.

- Coordinate with sales representatives and field technicians.

- Help improve customer experience and internal communication processes.

Minimum Requirements

Communication Skills

- Fluent English (C1 level or equivalent).

- Excellent verbal communication skills.

- Clear, professional, and confident phone communication.

- Friendly and positive communication style.

- Strong written English with proper grammar and spelling.

- Ability to build trust quickly with U.S.-based customers.

Experience

- 2+ years of experience in customer service, customer success, appointment setting, dispatching, sales support, or call center operations.

- Experience managing multiple customer conversations and tasks simultaneously.

- Experience working with CRM systems.

Technical Skills

- Comfortable working with Gmail, Google Workspace, Slack, and Google Sheets/spreadsheets.

- Experience with CRM and field service platforms is preferred: ServiceTitan, FieldPulse, Housecall Pro, GoHighLevel, HubSpot, Pipedrive, or similar systems.

- Comfortable using AI tools such as ChatGPT and Claude in daily work.

- Able to quickly learn new software and workflows independently.

Preferred Qualifications

- Experience working with U.S.-based customers.

- Experience in home services such as HVAC, plumbing, electrical, roofing, or construction.

- Experience with scheduling, dispatching, or service coordination.

- Understanding of U.S. customer service standards.

What Success Looks Like

A successful Lead Remote Operator will:

- Respond quickly to new customer inquiries.

- Convert qualified leads into scheduled appointments.

- Maintain accurate and organized CRM records.

- Provide an excellent customer experience.

- Ensure consistent customer follow-up.

- Identify opportunities to improve company processes.

Position Details

Position: Lead Remote Operator

Location: Remote

Employment Type: Full-time

Schedule: 40 hours/week

Working Hours: Pacific Time (California business hours)

Compensation: $1,200–$1,600/month based on experience and interview performance.

Additional opportunities:

- Performance-based salary reviews.

- Growth opportunities within the company.

Job Type: Full-time

Pay: $1,200.00 - $1,600.00 per month

Work Location: Remote

Quick Apply

Refine Your Search

lead operator jobs

Lead Remote Operator (Remote)

Foundry Lead - 2nd Shift

Packaging Mechanic / Lead Operator — Tea Manufacturing (Cleveland)

Lead Excavation Operator

Lead Machinery Mover/Rigger (CDL A or B Required)

Fabrication Lead – Metal Roofing Products

Lead Manufacturing Operator Technician- Finishing

Excavation Lead Operator

Excavation Lead Operator

Lead Finisher

CNC Operator Lead

Directional Drill Operator/Drill Team Lead

Sheet Metal Fabrication Lead - Coated Stainless Steel Duct Systems

CNC operator - Lead 2nd shift (2pm-11pm)

Production Lead Operator

Excavation Crew Leader

Lead Operator (Night Shift) (English & Spanish Speaker)

Excavation Lead Operator

Final Operations Team Lead

Excavation Crew Leader

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