Top 6409 Learner services representative Jobs

Customer Support Representative
PeopleJoy —Remote
- $48,000 - $58,000 a year
- Full-time
- Remote
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
2d
Adjunct - Automotive Manual Drivelines
Northwestern Michigan College —Traverse City, MI
- Part-time
- Classroom
- 6 years
- Research
- Tuition reimbursement
- Paid time off
Director of Development
Urban Sites —Cincinnati, OH
- $120,000 - $130,000 a year
- Full-time
- 7 years
- Master's degree
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Special Education Teacher
Vista Autism Services —Hershey, PA
- Full-time
- Classroom
- CPR Certification
- Data analysis skills
Quick Apply
Board Certified Behavior Analyst (BCBA), LBA 5000 sign on
Autism Services of Minnesota —Blaine, MN
- $80,000 - $90,000 a year
- Full-time
- Applied behavior analysis
- HIPAA
- Mid-level
- Continuing education credits
- Mileage reimbursement
Quick Apply
10d
Center Based EI Behavior Analyst
Vista Autism Services —Middletown, PA
- $76,000 - $80,000 a year
- Full-time
- Classroom
- Management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Special Education Teacher / Education Specialist - Mild/Mod - Middle School (26-27)
KIPP Public Schools Northern California —San Jose, CA
- Full-time
- Classroom
- CPR Certification
- Google Workspace
- Commuter assistance
- Health insurance
Quick Apply
Career Services Adviser
Intellitec College —Colorado Springs, CO
- $20 - $23 an hour
- Full-time
- Classroom
- Mid-level
- University
Quick Apply
Certified Nurse Midwife- McMinnville
Connectus Health —Nashville, TN
- $101,000 - $120,000 a year
- Full-time
- Spanish
- Nursing
- Hospital
- Health insurance
- Dental insurance
Quick Apply
Pre-K Counts Teacher
Bucks County Intermediate Unit —Warminster, PA
- $45,000 a year
- Weekends as needed
- Classroom
- Ability to walk for extended periods
- Mid-level
Special Education Teacher / Education Specialist - Mild/Mod - High School (26-27)
KIPP Public Schools Northern California —San Jose, CA
- Full-time
- School experience
- Classroom
- CPR Certification
- Commuter assistance
- Health insurance
Quick Apply
Head Start Teacher
Bucks County Intermediate Unit —Langhorne, PA
- $33,718 - $38,069 a year
- Weekends as needed
- Classroom
- Teaching Certification
- Mid-level
Science Teacher
Merrick Academy Queens Public Charter School —Laurelton, NY
- $62,500 - $93,575 a year
- Full-time
- School experience
- Classroom
- Experience working with individuals with disabilities
- Health savings account
- Flexible spending account
Quick Apply
Account Representative
Superior Auto Inc —Angola, IN
- $14 - $15 an hour
- Clean driving record
- Dealership
- Computer literacy
- Paid holidays
- Dental insurance
Quick Apply
BCBA Clinical Director - Alliance, Fort Worth
Thrive Behavior Centers —Fort Worth, TX
- $91,000 - $105,000 a year
- Full-time
- CPR Certification
- BLS Certification
- Master's degree
- Continuing education credits
- Paid parental leave
Quick Apply
Director of Correctional Education
Treasure Valley Community College (OR) —Ontario, OR
- $90,000 a year
- Full-time
- Spanish
- Bachelor of Science
- Adults
10d
Wireless Sales Lead - Retail Expert
PRE-US —Brenham, TX
- $18 - $24 an hour
- Weekends as needed
- Background check
- 18 years or older
- Ability to walk for extended periods
- Paid training
- Mileage reimbursement
Quick Apply
2d
Private Cello Teacher - York, PA
Menchey School of Music LLC —York, PA
- Background check
- 5 years
- Mid-level
- Employee discount
Quick Apply
Solar Sales Representative
WhyGen Solar —Tempe, AZ
- $80,000 - $200,000 a year
- Full-time
- Background check
- No experience needed
- English
- Tuition reimbursement
- Opportunities for advancement
Quick Apply
Teacher II EHS- Magnolia
Pacific Asian Consortium in Employment (PACE) —Los Angeles, CA
- Up to $26.76 an hour
- Full-time
- Classroom
- Serving
- 18 years or older
- Health savings account
- Health insurance
Quick Apply

I want to receive the latest job alert for learner services representative

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

learner services representative jobs near

Customer Support Representative

PeopleJoy -
Remote

Quick Apply

Job Details

Full-time
$48,000 - $58,000 a year
2 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
401(k) matching
Loan forgiveness
Loan assistance
Life insurance

Qualifications

Personal service client interaction documentation
Email customer support
Phone communication
Managing clients in a customer support role
Collaboration with product development teams
Customer relationship management (CRM) systems (technically supported)
Customer engagement
Customer support
College financial aid assistance
Customer support for financial loans
Communication skills
Entry level
Ticketing system technical support
Client interaction via phone calls
Student loans
Customer data entry

Full Job Description

We're Hiring: Customer Support Representative (CSR)

About Our Mission

PeopleJoy provides managed education benefits software for employers committed to their people and their purpose.

As workforce expectations shift toward personalization, continuous skilling, and community, PeopleJoy helps employers meet the moment. We deliver education and student loan benefits as a fully managed service that drives real impact for employees and employers alike.

About Our Culture

Our culture is what makes PeopleJoy a great place to do meaningful work. We come from diverse backgrounds and experiences, but we're united by a shared drive to help others and improve lives.

We:

Put customers first and strive to exceed expectations
Embrace change and adapt quickly
Take accountability for our work and our outcomes
Value trust, respect, and follow-through
Focus on meaningful results, not just chasing numbers

Here, you'll find purpose, ownership, and a team that values progress over perfection.

Our Core Values

Our values shape our vision, products, culture, and customer success:

Do Right by Others
Have people's backs. Be someone others can rely on.

Improve Every Time
We don't do the same work the same way twice. We constantly streamline, simplify, and automate so each iteration is faster and better.

Be All-In — and Be Honest
We act in the best interest of PeopleJoy's mission and long-term success. We show up fully, take responsibility, and raise our hands early if something feels out of alignment.

Win Together
We prioritize team success over individual comfort, take feedback with humility, and step into whatever role helps the team win today.

Grit
We commit to long-term goals with resilience and discipline, pushing through obstacles even when progress feels slow.

About the Opportunity

We're seeking a customer-obsessed problem solver with strong communication skills to support our clients and their employees. Customer Support Representatives are the backbone of PeopleJoy, playing a critical role in helping employees navigate education assistance programs during some of the most complex and financially stressful moments of their lives.

As a CSR, you'll guide borrowers across multiple service lines—including loan forgiveness, tuition assistance, student loan repayment assistance, and refinancing—ensuring they receive clear, accurate, and empathetic support at every step. You'll follow documented workflows, maintain detailed case notes, and help borrowers achieve outcomes that can be truly life-changing.

This is not a generic call center role. It requires strong attention to detail, excellent communication, and the discipline to operate within structured, high-impact processes.

Job Details

Title: Customer Support Representative
Compensation: $48,000–$58,000
Reports To: Customer Success Manager
Location: Fully remote
Job Type: Full-Time
Benefits: Medical, Dental, 401(k) match, short- and long-term disability, life insurance

What Does a CSR at PeopleJoy Do?

Respond to client inquiries via phone, email, chat, SMS, and ticketing systems in a supportive, professional manner
Resolve non-technical issues using PeopleJoy's approved workflows, scripts, and templates
Analyze borrower needs to determine next steps, required documentation, or program-specific guidance
Collaborate with other CSRs to resolve complex or escalated cases
Surface workflow gaps or borrower friction points to the product and operations teams
Accurately document all interactions and case actions in PeopleJoy's CRM and internal tools

This Role Is a Great Fit If You:

Are process-driven, organized, and highly detail-oriented
Communicate clearly, professionally, and with empathy
Have a strong work ethic and reliable follow-through
Demonstrate high empathy for borrowers navigating financial stress
Are a quick learner who can master new program rules with guidance
Are a dependable team player who follows processes and asks questions when needed

What Success Looks Like in This Role

You're succeeding when:

All service-level agreements are consistently met
Customer satisfaction and borrower feedback remain high
You contribute ideas that improve workflows and enhance the borrower experience

If this sounds like a role where you'd thrive and make a meaningful impact, we'd love to hear from you.

Quick Apply

Refine Your Search

learner services representative jobs

Customer Support Representative

Adjunct - Automotive Manual Drivelines

Director of Development

Special Education Teacher

Board Certified Behavior Analyst (BCBA), LBA 5000 sign on

Center Based EI Behavior Analyst

Special Education Teacher / Education Specialist - Mild/Mod - Middle School (26-27)

Career Services Adviser

Certified Nurse Midwife- McMinnville

Pre-K Counts Teacher

Special Education Teacher / Education Specialist - Mild/Mod - High School (26-27)

Head Start Teacher

Science Teacher

Account Representative

BCBA Clinical Director - Alliance, Fort Worth

Director of Correctional Education

Wireless Sales Lead - Retail Expert

Private Cello Teacher - York, PA

Solar Sales Representative

Teacher II EHS- Magnolia

I want to receive the latest job alert for learner services representative

Related Searches

Explore jobs in more locations

We're Hiring: Customer Support Representative (CSR)

About Our Mission

About Our Culture

Our Core Values

About the Opportunity

Job Details

What Does a CSR at PeopleJoy Do?

This Role Is a Great Fit If You:

What Success Looks Like in This Role

Job Seeker Tools

Employer Tools

Browse

Stay Connected