Top 6011 Loan documentation representative Jobs

Customer Support Representative
PeopleJoy —Remote
- $48,000 - $58,000 a year
- Full-time
- Remote
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
3d
Student Financial Services Representative
Academy of Art University —Remote
- $19.00 - $24.04 an hour
- Full-time
- University
- Bachelor's degree
- Organizational skills
- Commuter assistance
- Paid holidays
Loan Processor
Universal Lending Corporation —Englewood, CO
- $60,000 - $80,000 a year
- Overtime
- Remote
- 5 years
- US work authorization
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Member Service Representative
S3 Shared Services —Remote
- $39,998 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Communication skills
- Wellness program
- AD&D insurance
Underwriter
Universal Lending Corporation —Remote
- $80,000 - $90,000 a year
- Full-time
- Remote
- Mid-level
- US work authorization
- Organizational skills
Quick Apply
Policy Forms Analyst II
Brown & Brown —Remote
- $76,000 - $100,000 a year
- Full-time
- Microsoft Word
- Mid-level
- Bachelor's degree
- Employee stock purchase plan
- Paid holidays
Operations Support Coordinator
Brown & Brown —Remote
- $18 - $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
Indirect Underwriting - Auto (Credit Analyst)
Origence —Hawaii
- $20 - $29 an hour
- Weekends as needed
- Remote
- Mid-level
- 3 years
- Analysis skills
- Health insurance
- Tuition reimbursement
Quick Apply
11d
Investments Operational Support Analyst - Document/Data Management
Pacific Life Insurance Company —Newport Beach, CA
- $36.95 - $45.17 an hour
- Full-time
- Bachelor of Science
- Office
- Bachelor's degree
- Paid parental leave
- Paid holidays
Quick Apply
Sr Dispute Correspondence Specialist (REMOTE)
Carrington Mortgage Holdings —Westfield, IN
- $26 - $29 an hour
- Full-time
- Remote
- Writing skills
- Research
- Mid-level
- Health insurance
- Tuition reimbursement
Wholesale Suspense Coordinator (US Based)
First Community Mortgage Inc —Remote
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
9d
Customer Service Representative
Rhode Island Housing —Providence, RI
- $51,896 - $62,276 a year
- Full-time
- Spanish
- Research
- Mid-level
- Dental insurance
- Tuition reimbursement
Quick Apply
Client Services Representative
Raymond James Financial, Inc. —Pittsburgh, PA
- $24.38 - $32.50 an hour
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
10d
Customer Experience Representative
Orion Advisor Solutions —Omaha, NE
- $20.67 - $29.57 an hour
- Full-time
- Hybrid work
- Salesforce
- Mid-level
- Office
- Paid parental leave
- Loan repayment program
Supervisor, Respiratory Care - Nights
University of Missouri Health Care —Columbia, MO
- $78,520.00 - $127,961.60 a year
- 12 hour shift
- Acute care
- Inpatient
- Mid-level
- Paid holidays
- Loan repayment program
Licensed Psychologist
Children's Health Council (CHC) —Palo Alto, CA
- $120,000 - $150,000 a year
- Email
- School experience
- Writing skills
- HIPAA
- Continuing education credits
- Loan repayment program
Quick Apply
Senior Business Analyst
Genesis Capital LLC —Sherman Oaks, CA
- $120,000 - $160,000 a year
- Full-time
- Office
- Bachelor's degree
- Team management
- Health savings account
- AD&D insurance
Quick Apply
LPN (Licensed Practical Nurse)
PLEASANT VIEW INC —Harrisonburg, VA
- From $28 an hour
- Overtime
- Microsoft Word
- Background check
- Nursing
- Health insurance
- Dental insurance
Quick Apply
RN - Registered Nurse
Ebenezer —Saint Cloud, MN
- $36.94 - $53.35 an hour
- Weekends as needed
- Nursing
- RN License
- Bachelor of Science
- Loan repayment program
- Disability insurance
Customer Service Representative / Customer Advocate
Carvana —Tempe, AZ
- From $20 an hour
- Weekends as needed
- Background check
- Heavy lifting
- English
- Employee stock purchase plan
- Paid holidays
Quick Apply

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Customer Support Representative

PeopleJoy -
Remote

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Job Details

Full-time
$48,000 - $58,000 a year
3 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
401(k) matching
Loan forgiveness
Loan assistance
Life insurance

Qualifications

Personal service client interaction documentation
Email customer support
Phone communication
Managing clients in a customer support role
Collaboration with product development teams
Customer relationship management (CRM) systems (technically supported)
Customer engagement
Customer support
College financial aid assistance
Customer support for financial loans
Communication skills
Entry level
Ticketing system technical support
Client interaction via phone calls
Student loans
Customer data entry

Full Job Description

We're Hiring: Customer Support Representative (CSR)

About Our Mission

PeopleJoy provides managed education benefits software for employers committed to their people and their purpose.

As workforce expectations shift toward personalization, continuous skilling, and community, PeopleJoy helps employers meet the moment. We deliver education and student loan benefits as a fully managed service that drives real impact for employees and employers alike.

About Our Culture

Our culture is what makes PeopleJoy a great place to do meaningful work. We come from diverse backgrounds and experiences, but we're united by a shared drive to help others and improve lives.

We:

Put customers first and strive to exceed expectations
Embrace change and adapt quickly
Take accountability for our work and our outcomes
Value trust, respect, and follow-through
Focus on meaningful results, not just chasing numbers

Here, you'll find purpose, ownership, and a team that values progress over perfection.

Our Core Values

Our values shape our vision, products, culture, and customer success:

Do Right by Others
Have people's backs. Be someone others can rely on.

Improve Every Time
We don't do the same work the same way twice. We constantly streamline, simplify, and automate so each iteration is faster and better.

Be All-In — and Be Honest
We act in the best interest of PeopleJoy's mission and long-term success. We show up fully, take responsibility, and raise our hands early if something feels out of alignment.

Win Together
We prioritize team success over individual comfort, take feedback with humility, and step into whatever role helps the team win today.

Grit
We commit to long-term goals with resilience and discipline, pushing through obstacles even when progress feels slow.

About the Opportunity

We're seeking a customer-obsessed problem solver with strong communication skills to support our clients and their employees. Customer Support Representatives are the backbone of PeopleJoy, playing a critical role in helping employees navigate education assistance programs during some of the most complex and financially stressful moments of their lives.

As a CSR, you'll guide borrowers across multiple service lines—including loan forgiveness, tuition assistance, student loan repayment assistance, and refinancing—ensuring they receive clear, accurate, and empathetic support at every step. You'll follow documented workflows, maintain detailed case notes, and help borrowers achieve outcomes that can be truly life-changing.

This is not a generic call center role. It requires strong attention to detail, excellent communication, and the discipline to operate within structured, high-impact processes.

Job Details

Title: Customer Support Representative
Compensation: $48,000–$58,000
Reports To: Customer Success Manager
Location: Fully remote
Job Type: Full-Time
Benefits: Medical, Dental, 401(k) match, short- and long-term disability, life insurance

What Does a CSR at PeopleJoy Do?

Respond to client inquiries via phone, email, chat, SMS, and ticketing systems in a supportive, professional manner
Resolve non-technical issues using PeopleJoy's approved workflows, scripts, and templates
Analyze borrower needs to determine next steps, required documentation, or program-specific guidance
Collaborate with other CSRs to resolve complex or escalated cases
Surface workflow gaps or borrower friction points to the product and operations teams
Accurately document all interactions and case actions in PeopleJoy's CRM and internal tools

This Role Is a Great Fit If You:

Are process-driven, organized, and highly detail-oriented
Communicate clearly, professionally, and with empathy
Have a strong work ethic and reliable follow-through
Demonstrate high empathy for borrowers navigating financial stress
Are a quick learner who can master new program rules with guidance
Are a dependable team player who follows processes and asks questions when needed

What Success Looks Like in This Role

You're succeeding when:

All service-level agreements are consistently met
Customer satisfaction and borrower feedback remain high
You contribute ideas that improve workflows and enhance the borrower experience

If this sounds like a role where you'd thrive and make a meaningful impact, we'd love to hear from you.

Quick Apply

Refine Your Search

loan documentation representative jobs

Customer Support Representative

Student Financial Services Representative

Loan Processor

Member Service Representative

Underwriter

Policy Forms Analyst II

Operations Support Coordinator

Indirect Underwriting - Auto (Credit Analyst)

Investments Operational Support Analyst - Document/Data Management

Sr Dispute Correspondence Specialist (REMOTE)

Wholesale Suspense Coordinator (US Based)

Customer Service Representative

Client Services Representative

Customer Experience Representative

Supervisor, Respiratory Care - Nights

Licensed Psychologist

Senior Business Analyst

LPN (Licensed Practical Nurse)

RN - Registered Nurse

Customer Service Representative / Customer Advocate

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We're Hiring: Customer Support Representative (CSR)

About Our Mission

About Our Culture

Our Core Values

About the Opportunity

Job Details

What Does a CSR at PeopleJoy Do?

This Role Is a Great Fit If You:

What Success Looks Like in This Role

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