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Seasonal Destination Manager TRAVEL REQUIRED

Diamond Tours, Inc. -
Ocala, FL

Quick Apply

Job Details

Contract
$200 a day

Benefits

Cell phone reimbursement

Qualifications

Customer service
In-person customer service
Company vehicle operation
Driver's License

Full Job Description

Diamond Tours, Inc., a National Tour Operator, seeks Destination Managers to meet, greet and manage Motorcoach Tours for groups arriving at our destinations on multi-day trips. This posting is for a seasonal role, approximately 6 months per year. Destination Manager roles require consistent out-of-state travel. The ability to be away from home for a month or more would be required for employment with Diamond Tours.

Group Tour Destination Managers are needed to work with senior citizens and church groups arriving via 55-passenger coaches for four consecutive nights, five days. There may also be some incidental phone confirmation work prior to your motorcoach group's arrival, via cell phone.

The ideal candidate for this role has a wealth of experience and may be partially retired, but looks forward to work on a seasonal full-time basis as needed by the company. We strongly prefer candidates who are actively seeking seasonal work and are interested in working for the company for many years.

The responsibility of the Destination Manager is to ensure the group's multi-day trip goes as planned. You will not ride the coach with the customers, nor will you give a guided tour; you do not need special licensing. You will go through a training period with Diamond Tours before working with customers participating in our tours.

You will be overseeing anywhere from 1 to 10 senior citizen groups per week, depending on the volume of tours in a given week. The ability to be a friendly multi-tasker is required.

The salary for this job is $200 per diem (4 to 5 days per week, while actively working with customers on-site), and your expenses are paid as well. This includes airfare/travel to and from the destination, lodging, meals, uniform, dry cleaning, car rental, and gas while working. A $50 per month cell phone stipend is offered during the months you work.

Requirements/Qualifications

Deep understanding of excellent customer service.
Experience in hotel/ hospitality, airline industry, flight attendant, previous employment working with groups.
We look for candidates who have worked with their most recent employer for 5 consecutive years.
Prior hospitality or airline experience
Ability to be away from home for extended periods of time (a month or longer)
Ability to enjoy heavy multi-tasking, while staying professional.
Valid driver's license, clean driving record and a good "map sense" of direction.

If you are assigned a particular program, you will spend time monitoring groups in that destination. We provide a car for you to drive and then meet and greet the groups. This program is 4-5 days per week and you are paid $200 per day plus expenses.

Many of our currently employed Destination Managers have been working for Diamond Tours for 10 years or longer. Once hired, the great majority stay until full retirement.

We offer you a professional work environment and provide affordable group travel for hundreds of thousands of travelers a year.

Pay: $200.00 per day

Application Question(s):

Are you aware that this is a seasonal role, and that Diamond Tours is seeking a candidate who can return on a seasonal basis year after year (not just for a single season?)
Are you aware that this role requires travel out of state for up to a month at a time?

Experience:

Customer service: 10 years (Preferred)

Willingness to travel:

50% (Preferred)

Work Location: On the road

Quick Apply

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