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Inside Sales Manager (Individual Contributor) (m/f/d)

Herchenbach Industrial Buildings GmbH -
Memphis, TN

Apply Now

Job Details

Qualifications

Customer communication
Product presentation
B2B business model
Proposal writing
Corporate sales environment

Full Job Description

Job Description:

We are an owner-managed, medium-sized company based in Germany. As one of Europe’s leading providers of modular storage buildings, we specialise in engineering lightweight construction technologies.

Reports to: General Manager (GM)

Position Summary

The Inside Sales Manager is a senior, stand-alone role responsible for executing and owning the inside sales process from qualified lead intake through formal proposal and handoff to Outside Sales. This position does not manage personnel but acts as the primary inside sales authority, process owner, and key commercial partner to Business Development, Marketing, and Outside Sales.

The role requires strong sales execution, discovery rigor, solution positioning, and commercial discipline, along with the ability to operate independently at a high level.

Core Responsibilities

Sales Process Ownership & Execution

Own and execute the five-step customer engagement process:

Introduction

Analysis / Discovery

Demonstration

Proposal / Offer Development

Formal Offer & Outside Sales Handoff

Act as the internal expert on the inside sales workflow and ensure consistency, clarity, and professionalism at every stage.
Serve as the primary point of accountability for inside sales activity and outcomes.

Lead Intake & Qualification

Receive and process:
- Marketing-generated leads (unqualified inbound)
- Qualified opportunity handoffs from Business Development Managers

Conduct structured discovery to:

Validate customer needs and project timelines

Identify decision-makers and influencers

Determine solution fit and budget alignment

Advance qualified opportunities and disqualify poor-fit leads efficiently.

Customer Engagement & Solution Development

Lead customer-facing activities including:

High-level company and capability introductions

Problem discovery and needs analysis

Virtual demonstrations of systems, components, parts, and accessories

Align customer requirements with appropriate Sales solutions.
Confirm functional, application, and commercial requirements prior to proposal.

Proposal & Offer Management

Develop accurate, high-quality commercial proposals based on confirmed scope.
Review proposals with customers to:

Validate technical and functional fit

Ensure pricing and budget alignment

Confirm readiness for next steps

Issue formal written offers when criteria are met.

Outside Sales Handoff

Coordinate and execute structured handoffs to Outside Sales:

Schedule and lead handoff meetings

Transfer complete opportunity documentation and customer context

Ensure Outside Sales enters customer sites fully prepared and aligned.

Cross-Functional Collaboration

Partner closely with:
- Business Development on opportunity quality and early-stage context
- Marketing on lead quality feedback and campaign effectiveness
- Outside Sales on opportunity progression and closure readines

Act as a trusted commercial thought partner for the GM.

Reporting & CRM Discipline

Maintain accurate and timely CRM records.
Provide pipeline visibility, forecasts, and activity reporting to the GM.
Identify process gaps and recommend improvements to increase conversion and

Success Metrics

Lead-to-opportunity conversion rate
Proposal win rate
Pipeline velocity and deal progression
Quality and completeness of Outside Sales handoffs
Customer feedback and engagement quality

Qualifications

5+ years of B2B inside sales experience, preferably in industrial, manufacturing, or engineered solutions
Proven ability to independently manage complex sales cycles
Strong discovery, presentation, and proposal development skills
High commercial acumen and attention to detail
Comfort working directly with senior leadership
Strong CRM discipline and process orientation

Your Advantages

A challenging and entrepreneurial role with responsibility for the US market in a dynamic growth environment
Attractive salary package
Plenty of room for regular exchange and opportunities to contribute to a positive working environment
Modern equipment and everything you need for success in your role

Contact:

What do we build on? Our values! And maybe soon on you.

Respect: You treat colleagues, partners, and clients with respect—because good collaboration, whether on-site or in the office, starts with mutual appreciation. Results: You work in a solution-oriented and efficient way to deliver high-quality project outcomes. Responsibility: You take responsibility for your tasks and decisions—reliability and safety awareness are top priorities for you. Relentless: You stay committed even when challenges get complex, persistently seeking the best solution.

You think in terms of solutions, not problems, and you want to make a real impact? Then we look forward to receiving your application! Ideally with a few sentences about your motivation, your salary expectations, and your earliest possible starting date. Let’s see if we can build something truly great together

Herchenbach Industrial Building Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Herchenbach Industrial Buildings GmbH | Humperdinckstraße 1, 53773 Hennef
www.herchenbach-industrial.com

Apply Now

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