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Outfitter

Zion Adventure Company -
Springdale, UT

Apply Now

Job Details

Part-time
From $17 an hour

Qualifications

Customer communication
Customer relationship building
Experience working with children

Full Job Description

Position Description:

The Outfitting Staff of Zion Adventures forms the backbone of our business operations. Outfitters work inside and play outside; they go canyoneering, hike, climb, and bike to understand Zion and all it has to offer. Hundreds of Park visitors stop by each day seeking assistance in making the most of their time here. It is the Outfitter’s responsibility to help them leave Zion Adventures with an empowering sense of direction. Outfitters prepare visitors to hike the Zion Narrows, answer questions about our services, maintain the vast amounts of equipment we send out each day, and perform other crucial tasks that help visitors have memorable experiences. This position will also include at least one of the other roles listed below 1 -2 days a week.

Trailhead Shuttle Driver: Responsible for transporting adventurers to their desired destinations in a friendly and professional manner. The Trailhead Shuttle Driver must also be comfortable operating a 14 passenger Ford E350 Van safely on narrow, winding dirt roads. Zion Adventures is committed to providing exemplary customer service, so drivers need to be able to speak knowledgeably about other services we provide, as well as the Zion area.
Bike Technician: Someone with a passion for people and uniting them with the Zion area through bikes. A broad field of customers and services requires our staff to be diverse, adaptable, and eager to learn and grow individual knowledge and skill sets. The ideal candidate has a depth of customer service experience coupled with a general technical mechanic background. Our bike technicians are motivated, flexible, critical thinkers with a strong ability to move fluidly between the social aspects of fitting bikes to customers and information sharing, to upkeep and organization of the bike program.

Starting Wage: $17/hour
Qualifications:Required:

21 years old minimum
Desire to help people - specifically help them have fun & safe visits to Zion
Professional and responsible attitude
Willingness to learn and teach
Strong spoken and written communication skills
Ability to work in a team-oriented environment
Sense of humor. Ability to make work fun in positive ways
Works and stay on-task with minimal supervision
Applies problem-solving skills
An enduring commitment to learning, and the ability to do so quickly
Ability to work well with all types of people, especially children
Patience
Strong ability to communicate clearly and effectively
Ability to work in a fast-paced, team-oriented environment
Strong attention to detail
A high level of social grace

Preferred:

Familiarity with computer programs such as Word or GoogleDocs. Previous experience with Mac is helpful
Outstanding work ethic
Commitment to serving others
Strong attention to detail
Enjoys creating order in chaotic environments
Ability to take initiative

Responsibilities:

Answering visitor questions
Outfitting customers for the Narrows & other adventures
Answering phones and replying to emails
Booking guided rips and reservations for equipment/shuttles
Checking in, cleaning, and repairing gear
Checking out customers at the cash register
Helping connect clients with guided trips and other Zion activities
Offering expertise on local recreation opportunities and logistics
Building an impressive knowledge base of the roads, hikes, canyons, and hidden secrets of Zion National Park and the surrounding area on personal time
Informing customers about retail products in the store
Managing product inventory on our retail floor
Facilitating meaningful, helpful, intelligent, and pleasant conversations with customers
Attending staff meetings outside the work day (approx. 1 per month)

Dates of Employment 2026:

March 1st - October 31st
Schedule is determined by shop demand as well as other positions you might work, such as a shuttle driver. As a result, you may work 4 days during some weeks, but will most often work 5 days. Our aim is to create a regular work schedule for you where you have the same 2 consecutive days off.
There is year-round outfitting available for several staff members. Some stay to outfit part-time or work on seasonal projects.

How to Apply

Send your resume and cover letter to [email protected]
Interviews will be held on a rolling basis starting Jan 1st, 2026.
Hiring process will end Feb 15, 2026.

Apply Now

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