Top 403 Macintosh Jobs

Desktop Support w/ Macintosh Experience
nscglobal, usa —Burbank, CA
- Urgently hiring
- Word processing
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- Mid-level
- Paid time off
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Pre-Production Operator
Imageone Industries —Freehold, NJ
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Electronics Repair Technician
uBreakiFix by Asurion —Mechanicsburg, PA
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Cell Phone Repair Technician
uBreakiFix —Fayetteville, GA
- $13 - $20 an hour
- 8 hour shift
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Cell Phone Repair Technician
uBreakiFix Newnan —Newnan, GA
- $13 - $20 an hour
- 8 hour shift
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- High school diploma or GED
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Senior Electrical Engineer
Sonnet Technologies —Norcross, GA
- $135,000 - $160,000 a year
- Full-time
- Laboratory experience
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7d
Computer Science Instructor
Wallace State Community College —Hanceville, AL
- $42,108 - $94,363 a year
- Online Application
- Background check
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- Health insurance
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Cell Phone Repair Technician
uBreakiFix —Douglasville, GA
- $13 - $20 an hour
- 8 hour shift
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Antarctic Research Associate (Alternate)
Leidos —Centennial, CO
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- Bachelor of Science
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4d
CT Technologist
St Michael Medical Center —Silverdale, WA
- $40.76 - $68.42 an hour
- Full-time
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Graphics Coordinator
Belmark inc —De Pere, WI
- Overtime
- Pass drug screening
- Mid-level
- Travel
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- Paid holidays
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14d
Program Leader I (CYS)
Pomeroy Recreation & Rehabilitation Center —San Francisco, CA
- From $23 an hour
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CT Technologist
St Michael Medical Center —Silverdale, WA
- $40.76 - $68.42 an hour
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Telecom Dispatcher
Triage-Partners —Remote
- Extended hours
- Hybrid work
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- English
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QA Proofreader
Fanatics Collectibles —Coppell, TX
- Call employer
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Graphic Designer
US AMR-Jones Lang LaSalle Americas, Inc. —Philadelphia, PA
- Online Application
- Microsoft Outlook
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Desktop Support Technician
Skysoft USA —Bethesda, MD
- $26.75 - $30.00 an hour
- Contract
- Hybrid work
- Mid-level
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- Health insurance
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Computer Technician
School Town of Munster —Munster, IN
- From $20 an hour
- Online Application
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Student Worker- Media Webmaster
University of Nevada, Reno —Reno, NV
- Part-time
- Background check
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Smart Coos Virtual Bilingual Guide
Smart Coos —San Antonio, TX
- Online Application
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Desktop Support w/ Macintosh Experience

nscglobal, usa -
Burbank, CA

Quick Apply

Job Details

Full-time

Benefits

Paid time off

Qualifications

Desktop computer repair
Wireless networking
Word processing
Laptop (troubleshooting support)
Incident management software
Hardware maintenance
Printer (troubleshooting support)
Desktop (troubleshooting support)
Customer support ticket management
Desktop applications
Networking equipment (troubleshooting support)
Productivity software
Desktop administration
Peripheral hardware support
Ticketing system technical support

Full Job Description

Company Description

nscglobal provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. nscglobal is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a North American headquarters in New York. Please review our website at www.nscglobal.com for more information on our organization.

Job Description

POSITION: Desktop Support Technician
JOB TYPE: Direct Hire
START DATE: IMMEDIATELY
LOCATION: Burbank, CA

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associates degree in a related area or 1 - 3 years of experience in the field or in a related area. Familiar with a variety of the fields concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Qualifications

Position Description:

Provides on-site and remote technical service support, installation, configuration and problem resolution in PC /Network environments.
Experience with Macintosh
Experience with upgrading from Windows 7 to 10
Provides technical support to customers on operational or maintenance aspects of system equipment and serves as customer contact on technical and service related problems.
Diagnoses mechanical, hardware, software and system failures using established procedures.
Determines most cost effective repair resolution to minimize customer downtime.
Act as the primary provider of technical support to desktop and laptop computer users for hardware, OS, and application issues to Executive/Financial Level customers.
Monitor and update help desk incident tracking tickets for purposes of demonstrating compliance with issue response and resolution, Service Level Agreements, logging daily activities and documenting solutions.
Function as primary point of contact and communication with customer from assignment of ticket to successful resolution of issue, including scheduling work and keeping customer aware of work status and solution progress.
Evaluate current processes, procedures, and technology with an emphasis on identifying methods of improving effectiveness in providing support to customers.
Coordinate support and repair activities with select third party vendors.

Skill/Ability Knowledge:

Must have the technical ability to provide desk side support for computer and printer hardware, common software applications, Microsoft OS issues. Must be a proficient user of personal computer tools for word processing, decision support and communication. Must be skilled in problem solving techniques and supporting financial customers.

Proficiency in the following areas – Networking, VPN, Wireless. Customer Service, Ticketing system applications and multi-tasking.

Mental: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.

Interpersonal: Excellent customer service, technical, organizational, and communication skills - in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.

Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Full time, direct hire. Includes benefits, paid time off.

Quick Apply

Refine Your Search

macintosh jobs

Desktop Support w/ Macintosh Experience

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Electronics Repair Technician

Cell Phone Repair Technician

Cell Phone Repair Technician

Senior Electrical Engineer

Computer Science Instructor

Cell Phone Repair Technician

Antarctic Research Associate (Alternate)

CT Technologist

Graphics Coordinator

Program Leader I (CYS)

CT Technologist

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QA Proofreader

Graphic Designer

Desktop Support Technician

Computer Technician

Student Worker- Media Webmaster

Smart Coos Virtual Bilingual Guide

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