Top 299 Mainframe support specialist Jobs

Mainframe Customer Success Specialist
BMC Software —New York, NY
- $114,525 - $190,875 a year
- Remote
- Computer science
- Computer Science
- Bachelor of Science
Business Continuity Management Specialist
CGI Group, Inc. —Baltimore, MD
- $62,900 - $139,300 a year
- Office
- Analysis skills
- Travel
- Paid parental leave
- Paid holidays
Marine System Support Specialist - Navy Messing & Berthing Barge
United Support Services, Inc. —Hampton, VA
- $28.83 - $29.83 an hour
- Full-time
- Computer Science
- Research
- Windows
- Health insurance
- Dental insurance
Quick Apply
11d
COBOL Developer
Warrior Tribe Consulting —Woodlawn, MD
- $120,579 - $195,200 a year
- Full-time
- System design
- SQL
- Team management
- 401(k)
- Parental leave
Quick Apply
1d
Technical Support - Helpdesk Support Specialist I
Agile Defense —Redstone Arsenal, AL
- Mid-level
- Office
- High school diploma or GED
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System Reliability & Support Lead - Hogan and Umbrella
PNC Financial Services Group —Birmingham, AL
- $75,000 - $150,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Wellness program
- Health savings account
4d
System Reliability & Support Lead - Hogan and Umbrella
PNC Financial Services Group —Denver, CO
- $75,000 - $150,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Wellness program
- Health savings account
4d
System Reliability & Support Lead - Hogan and Umbrella
PNC Financial Services Group —Dallas, TX
- $75,000 - $150,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Wellness program
- Health savings account
2d
Product Specialist [3rd shift - 11p-8a] - REMOTE
Software Technology Inc —Remote
- Rotating shift
- Remote
- Writing skills
- Mid-level
- Communication skills
Quick Apply
Economic Support Specialist
Ozaukee County —Port Washington, WI
- $26.68 - $34.09 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Basic math
- Wellness program
- Paid holidays
Mainframe Architect (AWS Migration Specialist)
Cliff Services —Richmond, VA
- $75 an hour
- Email
- DevOps
- Mentoring
- US work authorization
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Customer Support Specialist I
First Bank —Fayetteville, NC
- Full-time
- Bilingual
- Word processing
- High school diploma or GED
13d
Mainframe Infrastructure Engineer (Hybrid)
Kyndryl —Phoenix, AZ
- $79,920 - $152,160 a year
- Full-time
- Hybrid work
- System design
- Analysis skills
- Senior level
- Health insurance
- Dental insurance
Medicare Enrollment Support Specialist
VIVA HEALTH —Birmingham, AL
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Wellness program
- Paid parental leave
Quick Apply
Mainframe for Oracle Cloud Migration Specialist
Accenture —Arlington, VA
- $62.50 - $72.50 an hour
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Office
- Disability insurance
- Health insurance
Product Support Specialist
Schneider Electric —Franklin, TN
- Online Application
- English
- Organizational skills
- Electrical Engineering
- Dental insurance
- Military leave
Mainframe Programmer Analyst
FINANCIAL INFO SVCS AGENCY —Manhattan, NY
- $75,000 - $125,000 a year
- Full-time
- Management
- Computer Science
- System design
- Commuter assistance
- Health insurance
Corporate Social Responsibility Specialist
Tata Consultancy Services —Dallas, TX
- $89,250 - $120,800 a year
- 6 years
- Writing skills
- Mid-level
Senior Specialist, Production Support
The Bank of New York Mellon Corporation —Lake Mary, FL
- Full-time
- Computer science
- Computer Science
- Office
- Paid time off
Sales Operation Support Specialist
Western & Southern Financial Group —Cincinnati, OH
- Extended hours
- Word processing
- Research
- Mid-level

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Mainframe Customer Success Specialist

BMC Software -
New York, NY

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Job Details

$114,525 - $190,875 a year

Qualifications

Managing customer accounts
Customer communication
English
Business consulting
Managing clients in a customer support role
Customer engagement
Mainframe
Meeting facilitation
Customer support
Account management experience
System security
Cloud services
IT consulting

Full Job Description

Basic Information

Job Name
Sr Customer Success Specialist - USA

Country
United States

State
NA

Date Published
04-Jun-2026

Job ID
47058

Travel
up to 10%

Additional Locations
Detroit - Michigan, Houston - Texas, San Francisco - California, New York - New York, Washington - DC

This role can be based remotely in United States

Looking for more details about our benefits?

Description and Requirements

CareerArc Code
CA-PF

Remote: #LI-Remote

BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world’s largest organizations so they can seize a competitive advantage.

Customer Success brings the transcendent customer experience to life by enabling customers to achieve the value and impact of their BMC investments. Customer Success accelerates value realization through core business outcomes and product adoption, mitigating risk, cultivating relationships, removing friction, and improving customer experience. No better team to join when customer centricity is at the heart of BMC's strategy!

Responsibilities:
Become the post-sales customer success leader for your assigned accounts and provide them with a deliverable Success Blueprint in combination with exceptional customer management experience at the executive and technical level.

Build and deliver tailored Success Blueprint aligned to customers' business goals and provide customized usage/adoption recommendations, risk identification, mitigation, and governance advice.

Be responsible for driving customer adoption and success.

Serve as an escalation point for customer issues impacting their success to drive risk mitigation.

Able to maintain cross-functional relationships account system (Sales, Services, Engineering, Marketing, Product Management, and support) with the goal of owning the post-sale strategy and customer satisfaction.

As a BMC employee, use the opportunity to learn, be included in global projects, challenge yourself and be the innovator in solving everyday problems.

Requirements:
Excellent communication skills (verbal & written) in English, along with strong customer handling skills.

Proven consulting, problem-solving, analytical, organizational, and time management skills with the ability to handle multiple tasks concurrently.

Expertise and experience dealing with large, complicated, political accounts at senior IT and business levels, preferably with recent direct hands-on executive experience.

Prior experience in cross‑functional alignment with Sales, Pre-sales, Services, Engineering, Support, and Product teams is preferred.

Prior experience with in-depth and wide-scale diverse portfolio engagements including leading and facilitating executive meetings and workshops.

Ability to learn and effectively utilize Customer Support tools/resources and inquisitiveness to learn new products and ideas.

10+ years of deep expertise in z/OS systems, BMC/competitor Mainframe Tools/Utilities (such as Operations, Development, DB2, and Security).

Understanding of customer challenges in large mainframe environment and the ability to address them.

Good understanding of cloud technologies.

BS degree in Computer Science or related technical field OR equivalent experience.

#LI-Remote

Our commitment to you!

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

At BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is $114,525 - $190,875

Min salary
114,525

Mid point salary
152,700

Max salary
190,875

Min Salary - NEW
114,525

Max Salary - NEW
190,875

Apply Now

Refine Your Search

mainframe support specialist jobs

Mainframe Customer Success Specialist

Business Continuity Management Specialist

Marine System Support Specialist - Navy Messing & Berthing Barge

COBOL Developer

Technical Support - Helpdesk Support Specialist I

System Reliability & Support Lead - Hogan and Umbrella

System Reliability & Support Lead - Hogan and Umbrella

System Reliability & Support Lead - Hogan and Umbrella

Product Specialist [3rd shift - 11p-8a] - REMOTE

Economic Support Specialist

Mainframe Architect (AWS Migration Specialist)

Customer Support Specialist I

Mainframe Infrastructure Engineer (Hybrid)

Medicare Enrollment Support Specialist

Mainframe for Oracle Cloud Migration Specialist

Product Support Specialist

Mainframe Programmer Analyst

Corporate Social Responsibility Specialist

Senior Specialist, Production Support

Sales Operation Support Specialist

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