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Program Officer (Ethics & Compliance Learning Experience Specialist)

World Bank Group -
Washington, DC

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Job Details

12 days ago

Benefits

Disability insurance
Health insurance
Parental leave
Retirement plan

Qualifications

Professional ethics
English
Online learning environment experience
Online learning curriculum development
Content creation for professionals
Instructor-led training (training delivery method)
Online training platform teaching experience
E-learning platforms
Training & development
Workshop facilitation experience
Remote training
Adult learning
Adult education
Stakeholder management

Full Job Description

Program Officer (Ethics & Compliance Learning Experience Specialist)

Job #:

req37378

Organization:

World Bank

Sector:

Ethics & Internal Justice Systems

Grade:

Term Duration:

4 years 0 months

Recruitment Type:

International Recruitment

Location:

Washington, DC,United States

Required Language(s):

English

Preferred Language(s):

n/a

Closing Date:

7/13/2026 (MM/DD/YYYY) at 11:59pm UTC

Description

Do you want to build a career that is truly worthwhile? The World Bank Group is a unique global partnership of five institutions driven by a bold vision to create a world free of poverty on a livable planet. As one of the largest sources of funding and knowledge for developing countries, we help solve the world’s greatest development challenges. When you join the World Bank Group, you become part of a dynamic, diverse organization with 189 member countries and more than 120 offices worldwide. We work with public and private sector partners, invest in groundbreaking projects, and use data, research, and technology to bring tangible and transformative change around the globe. For more information, visit www.worldbank.org.

VPU Context:

The World Bank Group’s (WBG) Ethics and Internal Justice Services Vice Presidency (EIJ) brings together, under a single umbrella, the WBG’s approach to values, ethics and the resolution of workplace conflict. EIJ’s vision is to foster a values-based workplace culture and help staff uphold the WBG’s ethical standards. EIJ provides an integrated, empathetic and efficient approach to resolving workplace conflict, allowing staff to focus with urgency on the WBG’s mission. EIJ’s work covers each of the five WBG institutions. https://www.worldbank.org/en/about/unit/ethics-and-internal-justice-services

Unit Context:

EIJ is seeking to recruit an Ethics & Compliance Learning Experience Specialist to work in its Advisory, Training & Values Unit (ATV), and who will report to the Manager. ATV promotes development and application of ethical standards by all WBG staff. Custodian of the WBG Core Values and Code of Ethics, ATV provides advice, instruction and guidance on compliance with the Staff Directives and on ethical behaviors and conducts training and outreach for all WBG staff.

Duties and accountabilities:

Learning Design & Content Development

Design and develop engaging, user-centered content ethics-related topics, including conflicts of interest, ethical decision making, workplace conduct, sexual harassment and bystander intervention

Translate policies, standards, and behavioral ethics concepts into clear, accessible, and action-oriented learning materials

Develop a range of learning products, including e-learning modules, animated videos, facilitator guides, toolkits, infographics and live training materials

Co-creation & Stakeholder Engagement

Lead co-creation processes by engaging internal stakeholders across diverse functions and regions to inform, test and refine learning products

Facilitate design workshops, focus groups and pilot sessions to ensure content reflects staff needs, lived experiences and cultural contexts

Facilitation & Delivery

Facilitate live (virtual and in person) workshops and training sessions that promote ethical awareness, reflection and behavior change.
Adapt facilitation approached to diverse audiences and sensitive subject matter

Innovation & Design Thinking

Apply design thinking and adult learning principles to develop innovative and effective learning experiences.
Continuously explore new formats, tools, and approaches to improve engagement and impact.

Vendor & Project Management

Manage external vendors (e.g., designers, animators, e learning developers), ensuring timely delivery and high quality outputs.
Manage multiple projects simultaneously, balancing timelines, quality, and stakeholder expectations.

Evaluation & Continuous Improvement

Collaborate with the Analytics team to collect and analyze participant feedback and learning data.
Use insights from evaluations and behavioral ethics research to continuously improve content, delivery, and real world impact.

Selection Criteria

Master's degree or equivalent in ethics, law, education, instructional design, organizational development, business or a related field.

At least 5 years of relevant experience, with a balanced profile across both ethics/compliance practice and the design and delivery of learning or communications content on ethics, integrity, workplace culture, harassment, or compliance, preferably in an international or multicultural environment.

Strong instructional design skills, with demonstrated application of adult learning principles.

Experience leading co‑creation processes with internal stakeholders.

Skilled facilitator with experience delivering live virtual and/or in‑person learning sessions.

Excellent written and verbal communication skills, with the ability to simplify complex and sensitive topics.

Proficiency with learning and design tools such as Canva, Vyond, Articulate, Adobe Creative Suite or similar platforms.

WBG Culture Attributes:

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC including our values and inspiring stories.

Apply Now

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