Top 608366 Manager, patron programs Jobs

Resident Manager (Luxury Rental)
Related —New York, NY
- $120,000 - $130,000 a year
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Environmental Services Manager I
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Construction Project Manager
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Controls Manager
Energy Transfer Partners —Midland, TX
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Maintenance Manager
Cogentrix Energy Power Management, LLC —Bridgeport, CT
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Maintenance Project Manager - SeniorCare Network
Presbyterian SeniorCare —Pittsburgh, PA
- $23 - $25 an hour
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HVAC Service Manager
Washington Energy Services Company, LLC —Fife, WA
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Owner Relations Manager
The Parrish Collection —Koloa, HI
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PBE Group —Herriman, UT
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Production Manager - 3rd Shift
Norwich Pharmaceuticals Inc —Norwich, NY
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Senior Property Manager
Capstone Living —Stamford, CT
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HVAC Service Department Manager
CENTURY SERVICES —Newton, NC
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Maintenance Manager- BC
Lemonjuice Solutions —Ocean City, MD
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Experienced Airbnb Portfolio Manager
Hosty Co —Chicago, IL
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Facilities Manager
AGC/ Gar Kenyon —Meriden, CT
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Operations Supervisor
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Manager, Dangerous Goods Management
Forward Air —Groveport, OH
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Facilities Manager
CommUnity Crisis Services and Food Bank —Iowa City, IA
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- 8 hour shift
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Resident Manager (Luxury Rental)

Related -
New York, NY

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Job Details

Full-time
$120,000 - $130,000 a year

Benefits

Internal mobility program
Union benefits

Qualifications

Vendor relationship building
Managing property management teams
High school diploma or GED
Live-in employment experience
Supervising experience
Managing property management budgets
Productivity software
Property management

Full Job Description

Responsibilities:

Lead the Team That Keeps It All Running

At Related, the Reserved Collection represents our most refined residential experience — 261 Hudson and 456 Washington proudly stand within this exclusive portfolio. We are seeking a Resident Manager who can lead both properties with precision, accountability, and a hospitality-first mindset.

From building systems to concierge-level service standards, you will play a pivotal role in protecting the integrity, reputation, and elevated lifestyle that defines the Reserved Collection.

Property Details:

261 Hudson
456 Washington

In this role, you’ll supervise the maintenance and janitorial team, oversee building operations, manage service quality, and ensure a high standard of resident satisfaction. If you’re a calm and confident leader who’s ready to take ownership of a building’s day-to-day experience, we want to hear from you.

What You’ll Do:

Team Leadership & Training

Hire, train, coach, and supervise the maintenance, janitorial, and concierge teams across both properties
Lead daily huddles, safety meetings, and performance reviews
Build a team culture based on accountability, service, and professionalism
Mentor team members in both technical skills and resident service delivery

Building Operations & Maintenance

Oversee all maintenance, repairs, and apartment turnovers
Manage preventive maintenance programs and janitorial schedules
Conduct regular walkthroughs to ensure compliance and cleanliness
Track KPIs, forecast inventory needs, and uphold asset and brand standards

Emergency & On-Call Management

Coordinate 24/7 coverage for urgent issues and emergencies
Lead vendor communications during after-hours situations
Remain calm and solution-focused when responding to floods, outages, and escalated service needs

Resident Experience & Service Follow-Up

Resolve escalated service requests with empathy and follow-through
Oversee move-in orientations and follow-up satisfaction surveys
Support the concierge and leasing teams in delivering a polished resident experience

Vendor & Budget Oversight

Manage site budgets, approve emergency purchases, and monitor ongoing costs.
Review vendor contracts, track performance, and recommend upgrades
Ensure all work meets safety, code, and quality expectations

Site Administration & Documentation

Maintain payroll, scheduling, attendance, and training records
Ensure contractor compliance with building policies and standards
Develop systems to support onboarding, SOPs, and knowledge sharing

Cross-Team Collaboration

Work closely with leasing, concierge, and lifestyle teams
Align on unit readiness, amenity cleanliness, and VIP service coordination
Represent the site during capital planning, project walkthroughs, and ownership meetings

Special Projects & Strategic Support

Lead projects that improve building systems, service quality, or team operations
Act as the on-site leader in the absence of the General Manager

Compensation:

The anticipated base salary range for this position is listed below. In addition to a competitive base salary, you will be eligible to receive discretionary bonus incentives and a union benefits package.

Anticipated base salary range: $120,000 - $130,000

Actual base salary within the anticipated range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and market factors.

Benefits:

Local 32BJ Union Benefits

This is a live-in position with a company-provided residence, placing you at the center of the community you lead.

#RMC

#LI-NG1

#NYCRMC

Qualifications:

4+ years of previous experience as a Resident Manager; supervising maintenance and/or building operations teams within Class A Residential property
Strong leadership, time management, and problem-solving skills
Experience managing budgets, vendor relationships, and compliance
Ability to lead calmly during emergencies and deliver consistent results
High school diploma or equivalent required; technical certifications a plus
Comfortable using Microsoft Office and digital maintenance systems

Overview:

Build Your Career With Related Management Company

A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market-rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher.

At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development.

We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

Explore careers at www.Related.com

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Refine Your Search

manager, patron programs jobs

Resident Manager (Luxury Rental)

Environmental Services Manager I

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Controls Manager

Maintenance Manager

Maintenance Project Manager - SeniorCare Network

HVAC Service Manager

Owner Relations Manager

Site Supervisor/Project Manager

Production Manager - 3rd Shift

Senior Property Manager

HVAC Service Department Manager

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Operations Supervisor

Manager, Dangerous Goods Management

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