Top 123804 Manager client support Jobs

Client Support Manager
Barrett Distribution Centers —Memphis, TN
- $90,000 - $110,000 a year
- Full-time
- Mid-level
- Supervising experience
- Bachelor's degree
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Client Success Manager
PatientNow —Remote
- $70,000 - $90,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Communication skills
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Client Success Relationship Manager
Vheda Health, Inc. —Remote
- $120,000 - $150,000 a year
- Remote
- Bachelor of Science
- Bachelor's degree
- Continuous improvement
Revenue Cycle Client Manager, Network Operations-FQHC, 5+ Years of experience
Orchard Medical Management —Manchester, NH
- Full-time
- CPR Certification
- 5 years
- BLS Certification
- Health savings account
- Health insurance
Quick Apply
Founding Sales Manager (GTM Operator)
GIGR INC —San Francisco, CA
- From $80,000 a year
- Full-time
- 5 years
- English
- Fair chance
- Health insurance
- Flexible spending account
Quick Apply
Residential and Light Commercial Department Manager, Adobe Experience Required
Rainwater Management Solutions —Roanoke, VA
- $52,000 - $62,000 a year
- Full-time
- Background check
- Microsoft Outlook
- System design
- Health insurance
- Dental insurance
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4d
Client Account Manager
High Performance Computer Services —Ashland, KY
- Full-time
- Pass drug screening
- Office
- Business development experience
- Paid time off
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Commercial Lines Senior Account Manager-Agribusiness
Wraith Scarlett & Randolph —Woodland, CA
- $70,000 - $85,000 a year
- Full-time
- Hybrid work
- Mentoring
- Senior level
- Communication skills
- Profit sharing
- Paid holidays
12d
Operations Manager (US Citizenship/FT in-office Required)
IvoryCloud —Carlsbad, NM
- $95,000 - $110,000 a year
- Full-time
- Background check
- 5 years
- Office
- Health insurance
- Dental insurance
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10d
Territory Sales Manager-Battery Monitoring Solutions
Parameter —Fort Collins, CO
- $100,000 - $125,000 a year
- Full-time
- Hybrid work
- 5 years
- Data analysis skills
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
Insurance Account Manager
Alliance Insurance Agency of Mankato —Mankato, MN
- From $48,000 a year
- Full-time
- Sales
- Customer service
- No experience needed
- Paid holidays
- Health insurance
Quick Apply
11d
Registered Client Administrative Manager
Steward Partners Global Advisory LLC —Winnetka, IL
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Retail Banking Manager
Dairy State Bank —Rice Lake, WI
- Full-time
- Background check
- Management
- Customer service
- Health savings account
- Health insurance
Quick Apply
Crane Account Manager
Bohl Crane, Inc. —Toledo, OH
- $55,000 - $65,000 a year
- Mid-level
- Office
- Microsoft Office
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HHUNY Care Manager
FLACRA —Penn Yan, NY
- $18.00 - $19.50 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Addiction Medicine
- Health insurance
- Dental insurance
Quick Apply
Program Manager
Shermco Industries, Inc. —Irving, TX
- $165,000 - $190,000 a year
- Full-time
- Sales
- 5 years
- Analysis skills
Trucking Account Manager
Oak Harbor Freight Lines —Mount Vernon, WA
- $82,000 - $95,000 a year
- Full-time
- Clean driving record
- Bachelor of Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Sales and Marketing Manager (Mid-Level)
MetaLINK Technologies —Defiance, OH
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Senior Sales Engineer/Capital Equipment Sales Manager
Bergandi Machinery Co. —Redlands, CA
- Full-time
- Analysis skills
- Contracts
- In-person
- Health insurance
- 401(k)
Quick Apply
Channel Development & Business Growth Manager Digital Packaging, Label & Finishing Solutions – North
Plockmatic Group —Lutz, FL
- $60,000.00 - $74,797.66 a year
- Full-time
- Continuous improvement
- In-person
- Senior level
Quick Apply

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Client Support Manager

Barrett Distribution Centers -
Memphis, TN

Quick Apply

Job Details

Full-time
$90,000 - $110,000 a year

Qualifications

Customer communication
Team leadership
Supervising experience

Full Job Description

Who We Are:
Barrett Distribution Centers is a leader in providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services for customers in a variety of industries. More than anything else, we’re a trusted consultant to our customers, working tirelessly to find solutions to their business challenges.
Here at Barrett, we’re looking for smart, hard-working top performers who are interested in joining a fantastic team within a fast-growing company. If this sounds like you and you’re looking for a new home that rewards excellent work, effort, and collaboration, Barrett is the place for you!

The Position:
The Client Support Manager, reporting to the General Manager/Sr. Operations Manager, is responsible for managing all account activity and relationships with the Client Support Team and will maintain and improve quality through the integration of activities between Barrett and clients necessary to establish a culture of service and operational excellence.
This position works Monday through Friday, from 8:00am- 5:00pm.
The compensation for this position ranges from $90K to $110K, depending on experience.

How You'll Make an Impact:

Accountable for directing and supporting all aspects of order fulfillment and day-to-day customer relationship management, including coordination of special and last-minute shipping requests and compliance with all regulatory shipping documentation requirements.
Provides leadership and oversight of Client Support Specialists; develops and communicates clear goals, expectations, and company-wide information; attracts, develops, and retains high-performing, diverse talent through mentoring and role modeling.
Ensures team efficiency through staff training, cross-training across accounts, preparation of guidance manuals, and implementation of performance metrics in partnership with the BPO team; educates staff on Barrett's business and open book financials.
Fosters a culture of continuous improvement, collaboration, and teamwork; partners with General Manager/Sr. Operations Manager to recommend service enhancements that position Barrett as a trusted advisor.
Develops and cultivates strong customer relationships by addressing all inquiries and concerns regarding work orders, invoices, shipments, and inventory with a "one call resolution" standard.
Tracks and resolves all Client Service-related NCRs, establishing root cause analysis and corrective action plans in collaboration with management; oversees timely resolution of all scorecard-related client complaints.
Ensures timely and accurate invoicing for receiving, outbound processing, month-end billing, and all special requests and services.
Obtains and maintains deep understanding of retailer compliance manuals; communicates requirements accurately and effectively to the Client Support team.
Manages client information across applicable software platforms (Synapse, Salesforce, etc.), maintaining up-to-date client contacts and activity records; provides regular reporting on productivity and service level adherence.
Performs other related duties as needed.

Qualifications:

Minimum 2 years college required. Bachelor’s degree strongly preferred. May substitute 4 years’ supervisory experience for college degree.
A minimum of 5 years of proven experience in a customer service position; minimum of 2 years’ supervisory experience required.
Ability to read, write, and communicate effectively in English (Bilingual Spanish/English skills preferred).
Proficient with all Microsoft applications; Warehouse Management Systems preferred.
Working knowledge of 3PL warehouse operations, supply chain, and transportation preferred.
Must demonstrate a high level of interpersonal and communication skills with the ability to work well under pressure and problem solve across a variety of business processes.
Able to balance competing priorities, complex situations, and tight deadlines. Strong emphasis on organizational skills and attention to detail.

The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel so classified.
Barrett Distribution Centers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, mental or physical disability, genetic information, choice of health insurance, marital status, age, veteran status or any other basis protected by law.

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Refine Your Search

manager client support jobs

Client Support Manager

Client Success Manager

Client Success Relationship Manager

Revenue Cycle Client Manager, Network Operations-FQHC, 5+ Years of experience

Founding Sales Manager (GTM Operator)

Residential and Light Commercial Department Manager, Adobe Experience Required

Client Account Manager

Commercial Lines Senior Account Manager-Agribusiness

Operations Manager (US Citizenship/FT in-office Required)

Territory Sales Manager-Battery Monitoring Solutions

Insurance Account Manager

Registered Client Administrative Manager

Retail Banking Manager

Crane Account Manager

HHUNY Care Manager

Program Manager

Trucking Account Manager

Sales and Marketing Manager (Mid-Level)

Senior Sales Engineer/Capital Equipment Sales Manager

Channel Development & Business Growth Manager Digital Packaging, Label & Finishing Solutions – North

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