Top 1013 Manager device provisioning Jobs

Digital Customer Success Manager
Bitwarden —Remote
- Remote
- Mid-level
- Communication skills
- Health insurance
Quick Apply
IT Manager (Remote, Part-time)
Field Materials —Remote
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- Google Workspace
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- Scripting
IT Manager
Thoma-Sea Marine Constructors, LLC —Houma, LA
- $80,000 - $90,000 a year
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National Employee Benefits Administrators, Inc. (NEBA) —Pembroke Pines, FL
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Operations & Technology Manager
MARU —San Leandro, CA
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10d
Mobile Device Systems Administrator Senior
General Dynamics Information Technology —St. Louis, MO
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End User Services Manager
Tepa LLC —Alexandria, VA
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6d
Voice Systems Administrator
Oneida Innovations Group —Colorado Springs, CO
- $90,000 - $110,000 a year
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Sales & Business Development Manager (Telecom Solutions)
Acentury Americas —Frisco, TX
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- Full-time
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- Computer Science
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- 5 years
- Paid holidays
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9d
Product Manager - Telecom Expense Management Software
MetTel —New York, NY
- Up to $165,000 a year
- 7 years
- Engineering
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IT Technician II in Gainesville, FL
The Collier Companies —Gainesville, FL
- Weekends as needed
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Supervisor, IT Service Delivery & Customer Experience
High Liner Foods —Portsmouth, NH
- Hybrid work
- Oracle
- Microsoft Outlook
- Mid-level
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EUC Engineer
InfiCare —Sunnyvale, CA
- $70 an hour
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- Hybrid work
- Computer Science
- Windows
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6h
IT Manager
Lowe Law Group —Ogden, UT
- $90,000 - $130,000 a year
- Full-time
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UC/Telephony Software Engineer
General Dynamics Mission Systems, Inc —Dedham, MA
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- Full-time
- Maintenance
- 3 years
- Master's degree
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- Health insurance
Tier 1 Technical Support Specialist
Anchor Point Technology Resources —New Augusta, IN
- $24.50 - $25.50 an hour
- Weekends as needed
- Writing skills
- Mid-level
- In-person
- Health insurance
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8d
Endpoint Systems Administrator (SCCM/MECM) $55.56
Calance US —Marysville, OH
- $55.55 an hour
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- 3 years
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Technical Product Manager II, Cloud Platform
LG Electronics —Chicago, IL
- $100,000 - $133,000 a year
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- 8 years
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Intune Desktop Engineer with powershell - Boston-local candidates only- 5 days onsite
Yoh, A Day & Zimmermann Company —Boston, MA
- $28 - $40 an hour
- Microsoft Outlook
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- Continuous improvement
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Manager –Print & Scan Services
PPL Services Corporation —Allentown, PA
- Part-time
- Hybrid work
- 5 years
- Office
- Bachelor's degree
8d

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Digital Customer Success Manager

Bitwarden
Remote

Quick Apply

Job Details

Benefits

Health insurance

Qualifications

Customer communication

Full Job Description

Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets management, and passwordless and passkey innovations. The company is headquartered in Santa Barbara, California. Learn more at bitwarden.com.

Bitwarden truly cares about users and wants them to have the best experience while accessing their sensitive information online. The Bitwarden Customer Engagement team is responsible for ensuring customer satisfaction and success with Bitwarden products and services. As a representative of Bitwarden values, your primary goal is to promote adoption, improve user outcomes, retain and grow the customer base, and advocate for customer needs across the business.

This role will support Bitwarden's growing base of business customers through a scaled, digital Customer Success model. Unlike a traditional Customer Success Manager role, this position does not own a fixed book of business. Instead, the Digital Customer Success Manager will operate a pooled coverage motion, using product usage data, customer health scores, lifecycle signals, and renewal timing to identify where proactive outreach and human intervention can have the greatest impact.

This is a new role designed to help Bitwarden serve customers who may not have a dedicated Customer Success Manager today. The person in this role will help customers adopt Bitwarden, address stalled rollouts, reduce preventable churn, surface expansion opportunities, and build repeatable one-to-many programs that can scale across the customer base.

This is an all-remote team. We do not offer visa sponsorship at this time.

RESPONSIBILITIES

Operate a pooled Digital Customer Success model for business customers, using health scores, product usage data, renewal timing, and account signals to prioritize outreach and intervention.
Review and manage a health-score-based customer queue, identifying accounts with stalled adoption, low usage, upcoming renewals, potential churn risk, or expansion potential.
Proactively engage priority customers through email, calls, webinars, office hours, and other scaled channels to help them adopt Bitwarden and realize value.
Support customers through key adoption milestones, including onboarding, user activation, admin setup, rollout completion, security configuration, and continued product engagement.
Run targeted recovery plays for at-risk customers, diagnosing adoption blockers and creating clear next steps to improve product usage and renewal outcomes.
Partner with Lifecycle Marketing to improve automated email sequences, customer journeys, renewal nudges, onboarding communications, and one-to-many adoption programs.
Collaborate with Product and Engineering teams to share customer insights, identify recurring friction points, and influence improvements that support adoption, retention, and customer experience.
Work closely with Sales and Account Executives to identify expansion-ready accounts, surface seat growth opportunities, and support renewal or growth conversations where appropriate.
Track customer health, adoption movement, queue coverage, renewal risk, and program impact, sharing concise and actionable updates with leadership.
Document repeatable plays, customer patterns, and operational processes that help define and scale Bitwarden's digital Customer Success motion.
Maintain deep expertise in Bitwarden offerings, customer use cases, and core security concepts, delivering practical guidance to customers at scale.
Champion a customer-centric, product-led mindset by using data, customer feedback, and repeatable processes to improve outcomes across a large customer segment.

NICE TO HAVE

Experience with Customer Success platforms, CRM tools, lifecycle marketing tools, or product analytics tools.
Experience working with SMB, long-tail, or lower-ARR customer segments.
A background in security, IT, identity, infrastructure, or developer-focused software.
Familiarity with identity and access concepts such as SSO, SCIM, directory sync, admin controls, user provisioning, and account recovery.
Experience creating customer-facing enablement content, playbooks, webinars, office hours, or one-to-many adoption programs.

WHAT YOU BRING TO BITWARDEN

A passion for user success, ensuring Bitwarden customers excel at every stage of their journey.
Genuine empathy that fosters authentic connections, turning stakeholder needs into actionable plans.
Interpersonal skills for building trust, forging meaningful alliances, and maintaining a consultative, sales-forward perspective.
An analytical, data-driven approach that leverages usage metrics, feedback, and adoption trends to inform key decisions.
Flexibility in responding to evolving customer demands, collaborating seamlessly with Sales, Product, and other teams.
Direct, transparent communication and compelling presentation skills that instill confidence and clarity.
A commitment to a user-focused, product-led culture, harmonizing solutions with organizational objectives and emerging industry innovations.

WHAT TO EXPECT IN THE INTERVIEW PROCESS

Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:

Interview(s) with Head of Global Accounts
Case Study
Interview with Chief Sales Officer
Reference calls

A FEW REASONS TO WORK AT BITWARDEN

The Bitwarden user community loves staying secure and the feeling is mutual. Come to work each day with a sense of purpose and bring a more secure internet experience to everyone from friends and family to the world's largest organizations.
Become an expert. You'll get immersed in the prominent technology markets of security and open source software.
Bitwarden remains dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world.
Learn and grow. Take on new challenges with the support of your team, and join the Bitwarden #growth-club to continue personal and professional development.

In the United States, the starting base compensation range for this role is $100,000-$120,000 OTE. Actual compensation may vary based on level, relevant experience, and skill set as assessed in the interview process, as well as market data by location. See our careers page for a list of benefits. Please note that compensation outside the U.S. will differ based on the market.

Quick Apply

Refine Your Search

manager device provisioning jobs

Digital Customer Success Manager

IT Manager (Remote, Part-time)

IT Manager

Telecom Administrator & IT Support Specialist

Operations & Technology Manager

Mobile Device Systems Administrator Senior

End User Services Manager

Voice Systems Administrator

Sales & Business Development Manager (Telecom Solutions)

Product Manager - Telecom Expense Management Software

IT Technician II in Gainesville, FL

Supervisor, IT Service Delivery & Customer Experience

EUC Engineer

IT Manager

UC/Telephony Software Engineer

Tier 1 Technical Support Specialist

Endpoint Systems Administrator (SCCM/MECM) $55.56

Technical Product Manager II, Cloud Platform

Intune Desktop Engineer with powershell - Boston-local candidates only- 5 days onsite

Manager –Print & Scan Services

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