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Showing 1-10 of 10,830
Manager help desk jobs

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WEA Trust - Madison, WI

Gather and analyze data to benchmark help desk workload. Ensure all systems related help desk tickets are handled efficiently and accurately....

Home Depot - Atlanta, GA

Advanced knowledge of Support Desk tools for desk performance and operations. Act as an Incident Manager when necessary....

Muscular Dystrophy Assoc - Chicago, IL

Establish and enforce Help Desk service level agreements for problem resolution. Interview, train, coach, manage and mentor Help Desk Technicians and other...

MidwayUSA - Columbia, MO

The Help Desk Technician will be responsible for supporting the help desk processes, and assisting in improvement of existing processes and systems, to support...

Lehigh Hanson - Irving, TX

HDI Certified Help Desk Manager is a plus. ITIL Certification for Help Desk Management . Lehigh Hanson is seeking a qualified IT Service Desk Manager....

MPF Federal, LLC - Arlington, VA

Help Desk Operations:. Opening for a Help Desk Manager, supporting one of our Federal Government Clients. Report issues to the Service Desk for escalation....

Applied Software Inc. - Burtonsville, MD

Client Support/Technical help desk experience preferred; The manager chosen will be responsible for designing and implementing improved processes and/or...

ManpowerGroup on behalf of Bowlmor - Richmond, VA

Perform all responsibilities as outlined by manager. Serve as tier 3 escalation point for network tickets, as well as provide guidance for the help desk and...

DRS Technologies - Stennis Space Center, MS

NATIONS Service Desk Manager. The Service Desk Manager shall:. Help Desk Institute (HDI) or Service Desk Institute (SDI) certification....

Blue Owl - Providence, RI

You can write well and translate best practice into written help desk content and workflows. You will help us take our current licensing and training...


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