Top 1364 Manager technical support Jobs

Manager, Technical Support Engineering
Bullhorn, Inc. —Remote
- $84,993 - $111,553 a year
- Full-time
- Remote
- Mid-level
- Mentoring
- Leadership
- Health insurance
- Dental insurance
Manager, Technical Support Engineering
Expel —Herndon, VA
- $106,100 - $153,800 a year
- Remote
- US work authorization
- Senior level
- Parental leave
Quick Apply
8d
IT Manager - Technical Support
Cenveo Worldwide Limited —Remote
- Computer science
- Computer Science
- Office
Quick Apply
Manager - Technical Support
Granicus —Remote
- $64,000 - $72,000 a year
- Full-time
- Remote
- 5 years
- Presentation skills
- Senior level
- Paid parental leave
- Health savings account
Technical Account Manager (Weekend)
Harvey —Remote
- $92,000 - $138,000 a year
- Full-time
- Remote
- Mid-level
- Continuous improvement
- Communication skills
- Health insurance
- Dental insurance
5d
Technical Customer Service Manager
AppMySite —Remote
- Full-time
- Remote
- 8 years
- Mentoring
- Senior level
Account Manager (Night Shift)
Survival Servers —Remote
- Night shift
- Remote
- English
- Entry level
- Profit sharing
- Paid holidays
IT Support Supervisor
Magna Legal Services —Remote
- $75,000 - $90,000 a year
- Full-time
- Remote
- Mid-level
- Windows
- SQL
- Health insurance
Quick Apply
Customer Support Manager - Americas
Tomra —Irvine, CA
- $110,208 - $137,760 a year
- Full-time
- Remote
- 8 years
- Driving
- Travel
- Paid parental leave
- Health insurance
Quick Apply
Lead Technical Support Engineer
flexEngage INC —Remote
- On call
- Senior level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Technical Product Delivery Manager
Leverege —Remote
- Full-time
- Remote
- Computer Science
- Mid-level
- Product management
Customer Support Manager
Campfire —San Francisco, CA
- $100,000 - $140,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Security L2 Technical Support Team Lead
Genea Energy Partners —Remote
- $120,000 - $140,000 a year
- Weekends as needed
- Remote
- Windows
- Supervising experience
- US work authorization
- Paid parental leave
- AD&D insurance
Technical Account Manager
Harvey —New York, NY
- $119,000 - $161,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Communication skills
- Health insurance
- Dental insurance
Technical Support Call Center Manager
Celerant Tech Corp —Edison, NJ
- On call
- Hybrid work
- Mid-level
- SQL
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Manager, Customer Technical Support
Steris —Mentor, OH
- $85,000 - $105,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Paid holidays
- Disability insurance
Technical Support/Help Desk Manager
Scalence —Redmond, WA
- $25 - $30 an hour
- Contract
- English
- Mid-level
- Windows
Quick Apply
Standard Operating Procedure Technical Lead Assistance
Compugen Systems, Inc. —Remote
- $35 - $45 an hour
- On call
- Remote
- Mid-level
- Continuous improvement
- Leadership
Quick Apply
Field Technical Support Manager
Luxer One —Dallas, TX
- $65,000 - $75,000 a year
- Remote
- Writing skills
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Senior Manager, Development Support
Axonify —Remote
- $155,000 - $241,000 a year
- Full-time
- Remote
- Java
- US work authorization
- Senior level
- Health insurance
- Benefits from day one

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Manager, Technical Support Engineering

Bullhorn, Inc. -
Remote

Apply Now

Job Details

Full-time
$84,993 - $111,553 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Benefits from day one
Referral program

Qualifications

Performance feedback (performance evaluation method)
Managing engineering teams
Mentoring

Full Job Description

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.

Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone.

About the role

As a Technical Support Engineering Manager, you'll lead the team serving as the highest point of escalation for complex client issues. You'll sit at the crossroads of engineering, development, support, professional services, and sales engineering to drive timely, high-quality resolution and ensure customers get the best possible outcome. You must be located in West coast or Mountain time zones.

A typical day might include

Escalation & ownership

Own the team's ticket queue by reprioritizing and keeping focus on the highest-impact issues
Lead escalations end-to-end: engaging clients directly, mobilizing internal resources, and guiding your team with a client-first lens
Help your team get unstuck quickly, knowing who to loop in, when, and how to keep things moving

Coaching & continuous improvement

Coach your team on problem-solving, critical thinking, and root cause analysis
Develop your team's technical skills and escalation instincts through hands-on guidance and feedback
Identify inefficiency trends in tickets and escalations; bring process improvement and automation recommendations to leadership

Cross-functional partnership

Align cross-functionally to surface and drive holistic solutions beyond the support team

What we're looking for

A people-first manager with 3+ years leading, coaching, and performance managing teams
We're not looking for the most technical person in the room. We're looking for someone who leads the people who are. The ability to coach, develop, and unblock a technical team matters far more than deep technical expertise
A clear, confident communicator with strong attention to detail
B2B SaaS experience is a plus
Must be located in West Coast or Mountain time zones

The annual base salary range for this position is $84,993 - $111,553. In addition, this role is eligible for an annual target bonus & a comprehensive benefits package.

Compensation and Transparency Statement

The posted range represents the good-faith estimate of what we expect to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Actual pay within the range will be based on factors such as, but not limited to, experience, skills, qualifications, geographic location, internal equity, and business or organizational needs and affordability. In accordance with state and local pay transparency laws we disclose salary ranges in all job postings and provide additional information upon request.

What we offer...

Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more
Unlimited Planned Paid Time Off
Global Mental Health Support
On-Demand Learning & Development
Quarterly paid volunteer days
Lucrative Employee Referral Program (eligible for prior to your first day)
Company-wide mentor program

We are a people-first culture where everyone’s contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.

Apply Now

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