Top 490847 Materials support Jobs

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Application Support Engineer

Robert Half -
Urbandale, IA

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Job Details

Temp-to-hire | Contract

Benefits

Disability insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication

Full Job Description

We are looking for an Application Support Engineer to join a growing organization in Urbandale, Iowa on a contract-to-permanent basis. This position blends application support, client-facing service, and data-focused analysis to help users get the most value from a specialized web platform. The role is ideal for someone who can investigate issues, translate business needs into technical solutions, and communicate clearly with both customers and internal teams.

Responsibilities:

Oversee day-to-day support for a web-based application by monitoring performance, identifying problems, and coordinating timely fixes with technical teams.
Guide new users through setup and adoption by delivering training, explaining platform functionality, and creating helpful support materials.
Address client questions and troubleshoot application issues with a strong focus on responsiveness, professionalism, and long-term user satisfaction.
Partner with developers and internal stakeholders to turn operational and customer needs into practical system improvements and feature updates.
Support transactional processes within the platform while maintaining data accuracy, consistency, and proper record integrity.
Extract and analyze platform data to produce meaningful reports and insights for clients as well as internal business users.
Prepare tailored reporting and conduct analytical reviews that help stakeholders evaluate patterns, trends, and business impacts.
Assist with regulatory reporting activities and provide documentation and data support during audit-related reviews with external parties.
Bachelor’s degree in Information Technology, Data Analytics, or a related field, or equivalent practical experience.
At least 2 years of experience in application support, technical support, systems analysis, or a similar role.
Strong troubleshooting and analytical skills with the ability to resolve issues efficiently and accurately.
Experience working with customer support processes and managing multiple priorities across user support, reporting, and system oversight.
Working knowledge of Microsoft SQL Server, scripting, and general programming concepts; exposure to TypeScript is a plus.
Familiarity with technologies such as Active Directory, computer hardware support, and basic technical diagnostics.
Solid written and verbal communication skills with the ability to build effective relationships with users and cross-functional teams.
Basic accounting knowledge and a motivated, adaptable approach in a fast-changing technical environment.

Technology Doesn't Change the World, People Do. ®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice .

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Refine Your Search

materials support jobs

Application Support Engineer

MDDU CBRN Task Based Technical Support Specialist

G&G Application Support Professional

Project Management Support - Analyst

Senior Hazards/Hazardous Materials Analyst

Senior Telecom/Data Center Estimator – Data Centers & Structured Cabling

Materials Applications Engineer

Quoting & Product Support Specialist

Product Support Specialist

Compliance and Sr Approvals Specialist

Bilingual (Korean& English) Procurement Manager

Senior Records Specialist

Human Factors Engineer

Semiconductor / Chemical Safety Engineer / Specialist

Rocket Booster SME

Mechanical Engineer - Gas Lift

Project Engineer

Data Specialist - Support Services Team

Engineer II- Special Projects

Document Controller

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