Top 2853 Messaging analyst Jobs

Real Time Analyst
Railbookers Group —Remote
- Remote
- Data entry
- 1 year
- Communication skills
- Health savings account
- Disability insurance
Quick Apply
Communications Analyst (Contract)
Blue Star Partners LLC —Remote
- $55 - $60 an hour
- Contract
- Remote
- 5 years
- Mid-level
- US work authorization
Quick Apply
Analyst, Messaging & Measurement
Bully Pulpit International —New York, NY
- $55,000 - $64,000 a year
- Hybrid work
- Mid-level
- Office
- 1 year
- Paid parental leave
- Health insurance
Quick Apply
Board Certified Behavior Analyst (BCBA) (Sign On Bonus $5,000)
Bridgeway Integrated Healthcare Services, Inc —Brigham City, UT
- $70,000 - $94,120 a year
- Part-time
- Background check
- Computer literacy
- HIPAA
- Profit sharing
- Wellness program
7d
Board Certified Behavior Analyst (BCBA) (Sign On Bonus $5,000)
Bridgeway Integrated Healthcare Services, Inc —Taylorsville, UT
- $70,000 - $94,120 a year
- Part-time
- Background check
- Computer literacy
- HIPAA
- Profit sharing
- Wellness program
3d
Manager, Investor Relations
StandardAero —Scottsdale, AZ
- Full-time
- No experience needed
- Office
- 3 years
- AD&D insurance
- Disability insurance
Manufacturing Estimating Analyst
Prototek Digital Manufacturing —Rancho Cordova, CA
- $28 - $33 an hour
- Email
- Customer service
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
SEO Analyst
Apex Service Partners —Irving, TX
- $80,000 - $110,000 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
13d
Senior Portfolio Analyst – US Equity Large Cap Value
T. Rowe Price —Baltimore, MD
- $100,000 - $160,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Master's degree
- Paid time off
- Adoption assistance
Senior Financial Analyst
SPX FLOW —Delavan, WI
- Full-time
- Hybrid work
- Office
- 3 years
- Finance
- Health savings account
- Health insurance
Quick Apply
Pediatric Board-Certified Behavior Analyst (BCBA) (2 yrs Exp)
North Florida Therapy Services —Quincy, FL
- From $50 an hour
- Full-time
- Background check
- Mid-level
- Master's degree
- Employee discount
Quick Apply
Loan IQ SDK Senior Lead Developer - Senior Vice President
Citi —Tampa, FL
- $176,720 - $265,080 a year
- Full-time
- Office
- Windows
- Master's degree
- Paid holidays
- Disability insurance
Mgr Quality Management (BHS)
Beacon Health System —Granger, IN
- Overtime
- Nursing
- Hospital
- 5 years
Quick Apply
Senior Systems Engineer
CALIFORNIA SCHOOL EMPLOYEES ASSOCIATION —San Jose, CA
- $140,780 - $174,402 a year
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Paid holidays
- Health insurance
Telecommunications Engineer
CaroMont Health —Gastonia, NC
- Full-time
- Management
- Engineering
- Office
Collections Quality Assurance Specialist In-Office
SWC GROUP —Carrollton, TX
- $17 - $19 an hour
- Online Application
- Spanish
- English
- Mid-level
Quick Apply
Strategic Assessment and Influence Analyst
General Dynamics Information Technology —Fort Bragg, NC
- $88,130 - $117,300 a year
- Java
- SQL
- Travel
- Paid time off
- 401(k) matching
Subsurface Market Manager-Req #1398
Penhall Company —Denver, CO
- $80,433.21 - $111,317.41 a year
- Full-time
- Hybrid work
- Construction site
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Senior Computer Systems Engineer/Architect
Data Systems Analysts, Inc. —Fort Detrick, MD
- $170,000 - $175,000 a year
- Computer science
- Computer Science
- Bachelor of Science
4d
Senior Deposit Analyst
FourLeaf Federal Credit Union —Bethpage, NY
- $94,570 - $113,484 a year
- 7 years
- Microsoft Outlook
- Finance
- Disability insurance
- Health insurance

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Real Time Analyst

Railbookers Group -
Remote

Quick Apply

Job Details

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Paid time off
Work from home
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Gym membership
Life insurance
Referral program

Qualifications

Staff performance monitoring
Operations coordination
Spreadsheets
Staff scheduling
Performance Reporting
Team scheduling
Communication platforms
Employee attendance management
Internal employee customer service
Task prioritization
Resource scheduling coordination
Data entry
Call monitoring
Paycom
Microsoft Teams
Management reporting
1 year
Workforce management
Time & attendance systems
Communication skills
Entry level
Payroll record maintenance

Full Job Description

ABOUT US

Join the leading independent rail vacation provider in North America and beyond! Railbookers Group, home to both Railbookers and Amtrak Vacations, is passionate about delivering unforgettable train travel experiences. We take pride in crafting seamless, personalized itineraries for our guests and travel advisors, offering the largest selection of independent rail vacations worldwide.

POSITION PURPOSE

The Real-Time Analyst supports the day-to-day workforce operations of the Global Contact Center by helping maintain schedule accuracy, monitor real-time performance, and assist with staffing adjustments as needed.
This role focuses on executing established workforce processes to help ensure service levels are met. The Real-Time Analyst works closely with leadership and team managers to communicate updates, respond to scheduling inquiries, and support smooth daily operations across multiple regions and time zones.

RESPONSIBILITIES

Monitor call, chat, and queue activity throughout the day to track performance against service level goals.
Assist with real-time schedule adjustments (e.g., breaks, lunches, shift changes) based on guidance from leadership.
Track agent adherence and attendance, identifying variances and escalating concerns as needed.
Update schedules to reflect time-off requests, absences, and approved changes in a timely and accurate manner.
Respond to employee and manager inquiries related to schedules, attendance, and workforce processes via email and internal messaging tools (e.g., Teams).
Support coordination of team meetings, trainings, and events by updating schedules and communicating changes.
Maintain accurate records of intraday events, schedule changes, and attendance activity.
Assist with basic reporting on service levels, adherence, and attendance trends using established templates.
Review and process timecards and punches in Paycom, ensuring accuracy and escalating discrepancies when needed.
Follow established workforce management processes and guidelines to support consistent operations.
Provide support during high-volume periods or special projects as directed by leadership.

CORE COMPETENCIES

Attention to Detail: Maintains accuracy in schedules, timekeeping, and data tracking.
Communication: Shares updates clearly and responds to inquiries in a timely and professional manner.
Time Management: Effectively prioritizes tasks and manages responsibilities in a fast-paced environment.
Dependability: Follows through on assigned tasks and supports team needs consistently.
Adaptability: Remains flexible and responsive to changing priorities throughout the day.
Team Collaboration: Works well with team members and leadership to support daily operations.

1–3 years of experience in a contact center or similar operational environment preferred.
Exposure to workforce management, scheduling, or real-time monitoring is a plus.
Strong attention to detail and ability to follow established processes.
Basic to intermediate Excel skills (e.g., data entry, simple formulas, formatting).
Comfortable working with systems such as Paycom, Twilio, or similar tools (or ability to learn quickly).
Strong written and verbal communication skills.
Ability to multitask and stay organized in a fast-paced, real-time environment.

What we Offer

Work from Home
Generous PTO Package
Bonus and Incentive Plans
Medical, Dental, and Vision Insurance Including Optional HSA, Gym Membership Contributions and Healthy Actions incentive (sponsored by Cigna)
Employee Assistance Program
Short-term/Long Term disability Plan
Employer sponsored Life Insurance
Employer-Matched 401(k)
Familiarization Trips (Get paid to experience our vacations!)
Employee and Family/Friend Travel Discounts
Corporate Discounts through Working Advantage
Employee Referral Bonus
Cross-Departmental and Advanced Training Opportunities
Anniversary, Birthday, and Recognition Perks
Years of Service Awards
Annual Reimbursements for Home Office (office expenses, phone, internet)

Quick Apply

Refine Your Search

messaging analyst jobs

Real Time Analyst

Communications Analyst (Contract)

Analyst, Messaging & Measurement

Board Certified Behavior Analyst (BCBA) (Sign On Bonus $5,000)

Board Certified Behavior Analyst (BCBA) (Sign On Bonus $5,000)

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Manufacturing Estimating Analyst

SEO Analyst

Senior Portfolio Analyst – US Equity Large Cap Value

Senior Financial Analyst

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Loan IQ SDK Senior Lead Developer - Senior Vice President

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Senior Systems Engineer

Telecommunications Engineer

Collections Quality Assurance Specialist In-Office

Strategic Assessment and Influence Analyst

Subsurface Market Manager-Req #1398

Senior Computer Systems Engineer/Architect

Senior Deposit Analyst

I want to receive the latest job alert for messaging analyst

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