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District Manager | Multi-Unit Retail & Hospitality Operations | Seattle Market

Salt & Straw -
Portland, OR

Quick Apply

Job Details

Full-time
$106,250 - $143,750 a year
2 days ago

Benefits

Store discount
Paid parental leave
Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Parental leave
Vision insurance
401(k) matching
Pet insurance

Qualifications

Kitchen health and safety standards
Succession planning
Food safety management
Finance
Managing retail teams
5 years
Coaching
Talent management
Employee retention
Leadership development
Team development
Hiring
Sales growth strategy
Hospitality industry experience
Retail store experience
Customer engagement
Financial performance measurement
Leadership development programs
Operational excellence initiatives
Community relationship building
Customer service management experience
Sales leadership
Employee engagement
Managing food service teams
Senior level
Cross-functional collaboration
Retail management experience
Leadership
Team motivation (leadership skill)
Management experience within retail industry

Full Job Description

District Manager – Multi-Unit Retail & Hospitality Operations | Seattle Market

Ballard • Bellevue • Capitol Hill • Pike Place • Queen Anne • Redmond • Totem Lake

Full-Time | Target Salary Range: $106,250–$125,000 + Quarterly Bonus Potential

Salt & Straw is seeking an experienced District Manager to lead seven shop locations across our Seattle market. This multi-unit leadership role is responsible for developing General Managers, driving operational excellence, building high-performing teams, and delivering exceptional guest experiences while achieving strong business results.

At Salt & Straw, we don't just serve ice cream—we create moments of wonder rooted in creativity, connection, and genuine hospitality. Our shops are powered by thoughtful leaders who know how to care deeply for people while delivering an exceptional guest experience, and we're looking for a District Manager to help lead and grow one of our most established markets.

This role currently oversees our shops in:

Ballard
Bellevue
Capitol Hill
Pike Place
Queen Anne
Redmond
Totem Lake

As a District Manager, you'll coach and develop General Managers, strengthen operations, support continued growth, and build a culture where both team members and guests thrive.

This is a role for someone who loves hospitality, thrives in fast-paced retail operations, and believes strong teams are built through consistency, curiosity, accountability, and care.

What Our District Managers Do

District Managers at Salt & Straw are operational leaders, people developers, and culture builders who bring our values to life across multiple shop locations. You'll:

Lead, coach, and support General Managers across the district, helping them grow as leaders and operators
Build strong, engaged teams rooted in trust, accountability, and human kindness
Oversee daily multi-unit operations across seven shop locations, ensuring excellence in hospitality, cleanliness, food safety, and execution
Drive district performance through sales growth, labor management, profitability, and operational excellence
Use data and business insights to improve financial performance, guest experience, and team engagement
Partner cross-functionally with People Operations, Marketing, Finance, and Operations teams to support shop success
Navigate challenges with thoughtfulness and adaptability while celebrating wins along the way
Support hiring, leadership development, retention, and succession planning across the district
Strengthen community presence and help Salt & Straw show up generously within local neighborhoods
Travel regularly between shops to stay connected to teams and operations
Taste ice cream to better understand and share our rotating flavors and products (yes, really)

What You’ll Get

We offer competitive compensation, thoughtful benefits, and a people-first culture designed to support you both personally and professionally.

Competitive salary + quarterly bonus potential

Everyday Pay: Access earnings before payday

Free 24/7 mental health support (for you & your family)

Medical, dental & vision insurance starting your first month

Flexible Time Off + 12 paid holidays annually

Educational assistance: Up to $1,800/year

Pet insurance

30% team member discount + early access to new flavors

401(k) + company match

Paid parental leave

Additional coverage options: Life, disability, FSA/HSA benefits

Annual merit increases and leadership development opportunities

This Role Might Be Right If You:

Have 5+ years of multi-unit leadership experience in retail, hospitality, food service, or another guest-focused business
Have successfully led multiple locations while coaching and developing General Managers or Store Managers
Know how to build engaged teams while holding leaders accountable for operational excellence
Have experience managing sales, labor, profitability, and overall business performance across multiple locations
Thrive in fast-paced, customer-focused environments with a hands-on leadership approach
Enjoy balancing strategic thinking with regular time in your shops supporting teams
Are comfortable traveling regularly between shop locations throughout the Seattle market
Believe leadership should be both people-centered and results-driven

Wage Transparency

We are actively embracing pay transparency. The salary range for this role is $106,250–$143,750 annually, which reflects the full earning potential for District Managers within this market.

Most new hires can expect to start within our target hiring range of $106,250–$125,000, depending on experience, qualifications, and alignment with the role.

This position is also eligible for quarterly performance bonus opportunities tied to operational and financial goals.

Important Notes

Food Allergy Warning: This role involves working in environments where common food allergens (including peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood) are present.

Travel Expectations: This role requires regular travel between multiple shop locations throughout the Seattle market and availability during operational business needs.

Equal Employment Opportunity: Salt & Straw is committed to creating an inclusive workplace and provides equal opportunity to all applicants regardless of race, gender, sexual orientation, disability, age, religion, or background.

E-Verify Participation: We participate in E-Verify to confirm work authorization.

Our Values

Create the Unbelievable

Show Up Generously

Act with Thoughtful Curiosity

Share Human Kindness

Make It Count

These values guide everything we do — from the way we lead our teams, to how we care for our guests and communities, to the experiences we create together every day.

Quick Apply

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District Manager – Multi-Unit Retail & Hospitality Operations | Seattle Market

Ballard • Bellevue • Capitol Hill • Pike Place • Queen Anne • Redmond • Totem Lake

What Our District Managers Do

What You’ll Get

This Role Might Be Right If You:

Wage Transparency

Important Notes

Our Values

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