Top 797 Multimedia instructor Jobs

CyberNavigator
Advanced Resources —Chicago, IL
- $20 an hour
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Quick Apply
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Cerebral Staffing, LLC —Saint Paul, MN
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Sentinel - Technical Services Principal Engineer (T03 Level) - 18898
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Instructional Designer - A
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Learning and Development Specialist
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11d

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CyberNavigator

Advanced Resources -
Chicago, IL

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Job Details

Temporary | Part-time | Contract
$20 an hour

Benefits

Paid training
Health insurance
401(k)

Qualifications

Computer operation
Spanish
Customer communication
Software troubleshooting
Customer service
In-person customer service
Tutoring
Staff training
Desktop applications
Computer skills

Full Job Description

GENERAL DESCRIPTION

Under the general supervision of Chicago Public Library Foundation, CyberNavigators assist the public at Chicago Public Library locations with their most urgent computer and technology needs such as setting up email accounts, understanding good passwords and filling out online forms. CyberNavigators help patrons navigate the digital world to complete helpful tasks and teach concepts as they assist, thereby building patron digital skills and confidence online. This contract position requires a high level of customer service, communication, positivity, and patience as well as the ability to interact with the general public in a professional manner.

MINIMUM REQUIREMENTS

Familiarity with basic functions of software, email, and internet
Experience with filling out online forms
Knowledge of secure internet practices

TASKS AND DUTIES

Based on librarian’s referral or other intake, helps patrons access, fill out and/or complete, online forms for financial, government and social services resources
Assists patrons with resume formatting and submitting job applications
Based on librarian’s referral, assists patrons with accessing, filling out and submitting forms for online assistance such as healthcare, social services, and government resources
Assists older adults with online activities, including social media, personal devices, and email
Explains functionality of online systems and actions to help patrons build their digital literacy
Shares information and resources with patrons to encourage them to pursue developing their online skillset
Shares helpful tips and best practices so patrons understand that digital tools can make life simple, convenient and fun
Shares information about connectivity and device assistance
Assists with patron feedback and program assessment surveys
Operates a variety of equipment including desktop and laptop computers
Contributes to keeping program records and statistics
Refers patrons to reference librarians for assistance in finding resources and external organizations
Understands and adheres to CPL’s patron privacy guidelines

DESIRED KNOWLEDGE, SKILLS, AND ABILITIES

Job experience and/or coursework in computer technology, software applications and troubleshooting, multimedia, Internet research, teaching, or training
Solid interpersonal and communication skills for providing customer service and interacting with staff across the organization
Willingness to take direction; ability to work both independently and as part of a team in a fast-paced and service-oriented environment.
Demonstrated ability to manage time and tasks independently and appropriately
Ability to work successfully with adults and older adults
Experience as tutor or instructor
Current college student or graduate
Commit to a consistent weekly schedule
Commit to attend paid training

Salary: $20 per hour

Hours: 8 month CONTRACTUAL position, part time 20 hours/week

Branch Vacancies:

North Austin- 5724 W North Ave, Chicago, IL 60639

West Englewood- 1745 W 63rd St, Chicago, IL 60636

Schedules: To be discussed during the interview, but typically 3-4 shifts per week, each ranging from 4 to 7 hours. Shifts are generally scheduled during daytime hours, with some branches requiring evening and weekend availability.

Note:

All hired candidates will need to submit to a background check. The start of the position will be dependent on background check clearance.

Job Types: Part-time, Contract, Temporary

Pay: $20.00 per hour

Expected hours: 20 per week

Benefits:

401(k)
Health insurance

Work Location: In person

Quick Apply

Refine Your Search

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