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Security Control Room Operator

First Coast Security -
Beaver Dam, WI

Quick Apply

Job Details

Full-time
$23 an hour

Qualifications

Incident reporting compliance
Physical security log maintenance
Phone reception
CCTV system operation (AV)
Phone communication
Reporting (security system operation)
Emergency call-taking protocols
Security alarm response
Complaint handling
Mid-level
Radio communication systems
Incident response monitoring
Control room operations
Security systems knowledge
Dispatch record maintenance
Safety records management
Accident reporting
Emergency real-time monitoring tools
Physical security incident reporting
Physical security emergency response

Full Job Description

Security Control Room Operator

The Security Control Room Operator is directly responsible for the accurate documentation of routine and unusual events occurring on or near the facilities and maintains control of all equipment and keys in the Control Room
Duties: monitor CCTV and alarms, dispatch officers, submit incident reports
Monitor all security, communications, and fire/life safety systems within the designated region via the provided monitoring systems
Proactively monitor all surveillance cameras and CCTV remote viewer programs
Monitors and responds to all security/life safety system alarms
Answer and respond to events and situations received over regular and emergency phones and intercoms; speak clearly, give direction, and provide guidance to employees and security staff during emergencies
Serve as the liaison between all departments and the security department
Handle (without delay) complaints and unusual/critical event information to Shift Supervisor, Account Manager, and Security Director
Accurately document routine and unusual events occurring on or near the facilities (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods)
Accurately maintain control of all equipment and keys in the Control Room. Accurately logs all equipment and keys signed out and returned by security, parking, and shuttle bus staff
Complete “task work orders" for all reported maintenance needs
Inform (without delay) the Shift Supervisor / Account Manager of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems
Control and monitor the two-way communication systems
Make emergency notifications as necessary pursuant to site Post Orders

#IND4

First Coast Security (FCS), founded in 1999, is a leading security services provider offering customized solutions across commercial, residential, and government sites. We hire and develop high-quality Security Officers and maintain a culture built on service excellence, integrity, and employee satisfaction. FCS values long-term careers, recognizes strong performance, and promotes from within, giving you real opportunities to grow.

First Coast Security is an Equal Opportunity / Affirmative Action Employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce.

#services

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I want to receive the latest job alert for need

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