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Network Engineer

Promenet Inc -
New York, NY

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
Professional development assistance
Retirement plan

Qualifications

Customer communication
Phone communication
Equipment troubleshooting
Employee relationship building
English
Windows
Audio systems
VMware
Phone etiquette
POS systems
Active Directory
Face-to-face communication
Interpersonal communication

Full Job Description

Job Description

Promenet provides consulting, integration (projects), and managed services to clients located primarily across New York City, but also globally. Our engineers pride themselves on their ability to satisfy our customers' needs. We continually develop skills relevant to the day's technical and regulatory landscape. We strive to understand the details of implementation, design, and support of solutions of all types across several levels of integration. The environment Promenet engineers operate in, and the resources available to them, uniquely position them to become better, faster.

We are currently seeking highly motivated individuals with a basic understanding of audio, video, point-of-sale, and some desktop services/support for an onsite position in downtown Manhattan. This position is hands-on, and requires excellent communications skills and fluency in spoken and written English. We will provide training for other aspects of the job, such as switching, routing, firewalls, and security.

Instructions for Application

Please do not apply unless you have proficiency in all three of the following: Audio equipment, point-of-sale equipment, and Windows operating systems.
Attach a copy of your resume (in Word or PDF format).
In the body of your message, write a brief description of your talents and your ambitions. Give us an idea of what you want to achieve and what kind of company you want to be a part of. Simply submitting your resume is not enough—you must demonstrate your aptitude and your motivation.

Responsibilities

Support end users and customer networks.
Daily hands-on interaction with network and Unified Communications troubleshooting.
Serve as an integral resource (or leader) in projects, adhering to committed deliverables, and regular communication of progress to management.
Fulfill certification and training roadmap, as set forth by senior staff and management.
Work outside of standard posted hours, as needed.

Required Qualifications

Proficiency in the following: Audio equipment, point-of-sale equipment, and Windows operating systems.
Ability to think critically, excellent reasoning and troubleshooting skills.
Ability to multitask, prioritizing multiple objectives and initiatives.
Strong interpersonal and communication skills. Proper phone etiquette is a must.
Willingness to dedicate personal time to the pursuit of knowledge and furtherance of career.

Helpful Qualifications

Bachelor’s degree in an IT-related major.
Previous experience with ticketing systems, such as Autotask or ConnectWise.
Familiarity with client-facing technical work and consulting services.
Microsoft Active Directory, Exchange.
Network protocols, TCP/IP, DNS, DHCP, and VPN.
Switching/routing technologies.

Work Schedule

Wednesday through Sunday, Noon – 11PM.

Benefits

Dental insurance
Health insurance
Vision insurance
Paid time off
Parental leave
Professional development assistance
Retirement plan

Job Type: Full-time

Benefits:

Dental insurance
Health insurance
Paid time off
Parental leave
Professional development assistance
Retirement plan
Vision insurance

Schedule:

Evening shift
On call
Weekends only

Ability to Commute:

New York, NY 10004 (Required)

Work Location: In person

Quick Apply

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