Top 46194 Network representative i Jobs

Client Care Representative
Access One Inc. —Remote
- $20 - $23 an hour
- Remote
- Bachelor's degree
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
4d
Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Service Desk Analyst
Zones —Charlotte, NC
- $25 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- US work authorization
- Health insurance
Quick Apply
Tier I Customer Support Representatives (REMOTE)
Koniag Government Services —Remote
- Full-time
- Remote
- Bilingual
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Monitoring & Dispatch Representative
Viasat, Inc. —Oregon
- $22.12 - $41.35 an hour
- Online Application
- Remote
- Mid-level
- High school diploma or GED
- Typing
13d
Technical Support Representative
Foundant Technologies Inc. —Remote
- $0 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Travel
- Paid time off
Sales Representative
Maddox Industrial Transformer —Moscow, ID
- $88,800 - $92,600 a year
- Full-time
- Writing skills
- 11+ years
- Computer skills
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Bilingual Community Outreach Specialist
Gift of Hope —Peoria, IL
- $64,335 - $72,337 a year
- Weekends as needed
- Spanish
- Marketing
- Hospital
- 403(b) matching
- Paid parental leave
Home Care Consultant
Home Instead Honolulu —Honolulu, HI
- $21 - $25 an hour
- Full-time
- Background check
- Customer service
- 5 years
- Health insurance
- 401(k)
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Controls Manager
Energy Transfer Partners —Midland, TX
- Weekends as needed
- Heavy lifting
- Construction site
- System design
- Profit sharing
- Paid time off
Outbound Sales Representative
WhisperKOOL —Stockton, CA
- $70,304 - $78,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Contracts
- Disability insurance
- Health insurance
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Outside Sales Rep
Certex USA Inc —Odessa, TX
- $50,000 a year
- Overtime
- Word processing
- Mid-level
- Office
- Profit sharing
- Disability insurance
Sales Representative - Business Funding
Bluegrass Lending Group, INC —Louisville, KY
- $50,000 - $250,000 a year
- Contract
- Customer service
- Mid-level
- Data entry
Quick Apply
Inside Sales Coordinator
KEES, Inc. —Elkhart Lake, WI
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Disability insurance
- Health insurance
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Automotive Technical Trainer (Technical Trainer) (Indianapolis, IN)
Club Assist —Indianapolis, IN
- From $78,000 a year
- Extended hours
- Background check
- Classroom
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Sales Support Representative
LDI Solutions, LLC. —Rochester, NH
- $50,000 - $60,000 a year
- Full-time
- Marketing
- Mid-level
- Microsoft Office
- Disability insurance
- Health insurance
Quick Apply
Outside Sales Representative - Building Materials
Hardwoods Specialty Products —Wilsonville, OR
- $90,000 - $100,000 a year
- Full-time
- Microsoft PowerPoint
- Microsoft Word
- Background check
- Travel reimbursement
- Fuel card
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Outside Sales Representative (Virtual Hiring Event)
GFiber —Nashville, TN
- From $66,667 a year
- Spanish
- English
- High school diploma or GED
- Mileage reimbursement
- Health savings account
Quick Apply
RSD Vehicle Specifications Specialist
ROSENBAUER SOUTH DAKOTA LLC —Lyons, SD
- Full-time
- Computer literacy
- Writing skills
- Basic math
- Health savings account
- Disability insurance
Quick Apply
IC & E Technician
Hamilton Liberty, LLC —Towanda, PA
- $45 - $50 an hour
- Extended hours
- Background check
- Heavy equipment operation
- 5 years
- Health savings account
- Health insurance
Quick Apply

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Client Care Representative

Access One Inc. -
Remote

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Job Details

$20 - $23 an hour
4 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Telecommunications network troubleshooting
Managing customer accounts
Customer relationship building
Email customer support
Technical support via phone
Account maintenance
Phone communication
VoIP administration
Managing clients in a customer support role
Bachelor's degree
Client retention
Task prioritization
Customer engagement
Networking equipment (troubleshooting support)
Productivity software
Handling account queries
Technical support via email
Team motivation (leadership skill)
Communication skills
Entry level
Quality data entry
Ticketing system technical support
Client interaction via phone calls
Customer data entry

Full Job Description

Client Care Representative

Access One is a business technology services and communications provider, dedicated to world-class technologies and an award-winning client experience. Founded in 1993, Access One strives to provide businesses with seamless technology services that scale and evolve in tandem with their business. Our custom-tailored solutions can be delivered modularly or as a complete, end-to-end service, providing an unrivaled level of accountability for our clients’ communications, managed IT and cloud-based services. Access One’s services give businesses back their time and increase their productivity. Our clients’ success is our success.

What You Will Do

This position is responsible for providing phone-based customer support to Access One’s existing customer base. Client Care Representatives will assist customers with account inquiries, facilitate move, add, and change orders, and open trouble tickets. In addition, Client Care Representatives are responsible for Tier I troubleshooting for VOIP services, VoIP changes, online chats, inbound email communications, and Lucent and Metaswitch updates.

Responsibilities Include

Answer telephone inquiries, online chats and emails from customers in a timely and professional manner
Provide quality service to Access One customers by responding to customer needs and inquiries, and initiating the resolution of problems in specific areas. May partner with other department staff to resolve issues
Perform data entry into the appropriate systems to document customer complaints and steps taken to address issues
Correspond with customers and other company departments to obtain facts regarding customer inquiries/complaints
Help to create customer loyalty by providing courteous, efficient, and effective service to all Access One customers and continuously look for opportunities to improve our overall customer service
Tier I troubleshooting for VOIP services
Conduct VOIP changes in Metaswitch (Network Switch)
Provide trouble ticket status upon request of the customer
Ensure follow-up with customers on all requests and concerns

Who You Are

Bachelor's degree preferred
Customer Service, Call Center, and/or Telecom experience is highly desirable
Ability to manage difficult or emotional customer situations, respond promptly to customer needs and solicit customer feedback to improve service
Ability to learn quickly and adapt to changing environments
Excellent communication skills are required. Reps must be able to write and speak clearly and informatively. Must be able to listen and get clarification when needed, and respond well to questions
A commitment to teamwork is necessary, as is the ability to balance team and individual responsibilities. Contribute to building a positive team, build morale and commitment to goals and objectives
Ability to prioritize, use time efficiently and manage competing demands while still meeting deadlines
Demonstrate accuracy, thoroughness and attention to detail. Look for ways to improve and promote quality
Proficiency in the Microsoft Suite
Scheduling flexibility to cover shifts while peers are utilizing PTO

Salary & Benefits

Salary Range: $20.00 - $23.00/hour DOE
Comprehensive benefits: health, dental, vision
Matching 401k, PTO

Access One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Quick Apply

Refine Your Search

network representative i jobs

Client Care Representative

Helpdesk Customer Support

Service Desk Analyst

Tier I Customer Support Representatives (REMOTE)

Monitoring & Dispatch Representative

Technical Support Representative

Sales Representative

Bilingual Community Outreach Specialist

Home Care Consultant

Controls Manager

Outbound Sales Representative

Outside Sales Rep

Sales Representative - Business Funding

Inside Sales Coordinator

Automotive Technical Trainer (Technical Trainer) (Indianapolis, IN)

Sales Support Representative

Outside Sales Representative - Building Materials

Outside Sales Representative (Virtual Hiring Event)

RSD Vehicle Specifications Specialist

IC & E Technician

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