Top 266635 Network services support Jobs

Customer Support Specialist I
Cantata Health Solutions, LLC —Remote
- $42,000 - $48,000 a year
- Weekends as needed
- Remote
- Computer Science
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Customer Support Technician
SkySlope —Remote
- $24.50 an hour
- Full-time
- Remote
- Communication skills
- Entry level
- Paid parental leave
- Health savings account
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9d
Technical Support for a Cybersecurity Company (Remote)
LTVplus —Remote
- From $800 a month
- Overtime
- Remote
- Sales
- Research
- Windows
6d
Inbound Call Center Representative
AnswerNet Remote —Remote
- $16 an hour
- Full-time
- Remote
- Background check
- Computer literacy
- English
- Paid training
- Health insurance
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Network Administrator I (Remote)
Connoisseur Media —Remote
- $45,000 - $55,000 a year
- On call
- Remote
- Google Workspace
- Mid-level
- 3 years
- AD&D insurance
- Disability insurance
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Dispatcher
Courser Employment Services LLC —Remote
- Full-time
- High school diploma or GED
- Organizational skills
- Associate's degree
- Paid parental leave
- Paid holidays
Network Technician
Sharp Brains Global —Remote
- $40 - $45 an hour
- Temporary
- Hospitality
- Mid-level
- 3 years
Quick Apply
10d
IT Specialist (Tier 1)
Zap Solutions Europe —Remote
- $61,000 - $79,500 a year
- Remote
- Google Workspace
- High school
- Communication skills
- Disability insurance
- Dental insurance
Clinical Trial Associate (Associate, Rater Services)
Cogstate —Remote
- $65,000 - $75,000 a year
- Full-time
- Remote
- Computer literacy
- Mid-level
- Bachelor's degree
- Paid holidays
- Disability insurance
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Technical Product Support - EdTech
Securly —Remote
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Tier 1 Scheduler – Full-Time- Remote
The IMA Group —Remote
- $16 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid parental leave
- AD&D insurance
Quick Apply
2d
Entry-Level Computer Support Technician
IT-Solution Services LLC —Allentown, PA
- $22 - $25 an hour
- Part-time
- Hybrid work
- Windows
- Analysis skills
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
14d
Customer Support Specialist
Promoboxx —Remote
- Full-time
- Remote
- Bachelor's degree
- Leadership
- Entry level
- Health insurance
- Paid time off
Quick Apply
Member Advocate- Support Specialist
NOCD —Remote
- Weekends as needed
- Remote
- HIPAA
- Project management
- Bachelor's degree
- Paid parental leave
- Health insurance
Quick Apply
Associate Customer Support Technician
Applied Systems, Inc. —Chicago, IL
- $42,000 - $52,000 a year
- Full-time
- Remote
- Computer skills
- 1 year
- Communication skills
- Health insurance
- Dental insurance
Copy of Associate Cybersecurity Analyst
American Technology Services —Remote
- Weekends as needed
- Remote
- Computer science
- Computer Science
- Windows
Quick Apply
Student Support Coordinator
eDynamic Learning —Remote
- $45,000 - $55,000 a year
- Full-time
- Remote
- Customer service
- Computer literacy
- Mid-level
Quick Apply
Supporter Experience Associate
The Trevor Project —Remote
- $30 - $31 an hour
- Full-time
- Remote
- Google Workspace
- English
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
CUSTOMER CARE REPRESENTATIVE
JR Services —Remote
- Full-time
- Remote
- Communication skills
- Entry level

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Customer Support Specialist I

Cantata Health Solutions, LLC -
Remote

Quick Apply

Job Details

Full-time
$42,000 - $48,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

High school diploma or GED
Technical Proficiency
Team building

Full Job Description

This is a remote position.

The Customer Support Specialist is the friendly, patient, and detail-oriented first point of contact for all incoming application support requests. In this role, you’ll provide prompt, courteous assistance to end-users, ensuring every interaction is handled with professionalism and care. You’ll follow established procedures to gather information, document issues, and resolve or escalate requests as needed—all while maintaining a steady, reliable approach.

Essential Duties and Responsibilities

The essential duties and responsibilities of this position include, but are not limited to the following:

Respond to and provide friendly, patient, and professional customer service for all incoming calls, emails, and online requests for basic application support or technical assistance in a timely and courteous manner.
Gather essential information needed by the Support Services Specialist to accurately triage and troubleshoot customer inquiries.
Document, assign, and track service requests accurately using support tools and systems.
Develop a working knowledge and growing proficiency in the application, leveraging its features to accurately diagnose and resolve customer issues.
Always maintain a high level of customer service and professionalism.
Participate in team meetings and training sessions as required.
Other duties as assigned by supervisor.

Advanced Duties and Responsibilities

Provide step-by-step guidance using provided documentation or scripts to help end-users resolve common issues.
Follow established procedures and scripts to troubleshoot application and/or technical issues for hardware, software, or network issues.

Requirements

Minimum Qualifications (Knowledge, Skills, and Abilities)

High school diploma or equivalent.
3 years’ work experience in a customer service-oriented role.
Strong troubleshooting skills.
Has the demonstrated ability to follow and participate in technical discussions; technically savvy.
Strong interpersonal and team building skills.
Effective organization and time management skills.
Ability to work independently and within a team environment.

Preferred Qualifications

Associate’s degree in computer science, computer programming, computer information systems, or database administration, or closely related field.
Certifications in the IT field is highly preferred.
5 years professional work experience in application or technical support.
Professional work experience in healthcare industry, medical billing, or accounting highly preferred.
Excellent understanding of the fundamentals of network, server, and desktop administration, installations, upgrades, techniques, tools, and equipment.

Benefits

Fully Remote Workforce

As a virtual-first organization, we can attract the best talent no matter where we all live. This allows for added flexibility and a schedule that works for you.

Essential Benefits

We offer medical, dental, and vision insurance; 40l(k) with match; legal benefits; short-term and long-term disability coverage; life insurance; and paid time off.

Employee Recognition

Team members can reward each other with points to celebrate everyday wins and going above and beyond. It’s our way of saying “nice job” in a way that really sticks.

Financial Incentives

Employees can benefit financially through the company’s success, referring top talent, and performance-based bonuses.

Salary: $42,000 - $48,000

Schedule: Monday - Friday, 40 hours per week, occasional weekend hours

We are not able to offer visa sponsorships at this time.

Quick Apply

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I want to receive the latest job alert for network services support

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