Top 36628 Network support engineer Jobs

Network Engineer
HCL Technologies Limited - Business Services —Chicago, IL
- $99,000 - $143,000 a year
- Email
- 6 years
- Data analysis skills
- Senior level
- AD&D insurance
- Paid holidays
Quick Apply
Network Engineer
CHROMEIS —Remote
- On call
- Remote
- System design
- English
- Mid-level
Network Engineer
Syntiro Networks, Inc —Remote
- $30 - $60 an hour
- Full-time
- Remote
- Heavy lifting
- Mid-level
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- Flexible schedule
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11d
Network Engineer
Networsys Technologies —Remote
- $94,227.38 - $113,478.14 a year
- Full-time
- Remote
- Computer science
- Azure
- DevOps
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5d
Jr. Network Engineer
Samsonite —Mansfield, MA
- Full-time
- Hybrid work
- Entry level
Customer Support Engineer (Remote)
Files.com —Scottsdale, AZ
- $95,000 - $150,000 a year
- Full-time
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- In-person
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KOHLS —Menomonee Falls, WI
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Kairos Technologies —Irving, TX
- From $128,690 a year
- Email
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- Business
Trade Desk Support Engineer
DV Trading —Chicago, IL
- $110,000 - $135,000 a year
- Rotating shift
- Remote
- Computer science
- Computer Science
- Bachelor of Science
- Health savings account
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Network Engineer
Hunterdon Health —Flemington, NJ
- $80,404.08 - $100,505.10 a year
- Weekends as needed
- Hospital
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
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HAProxy Technologies —Remote
- Weekends as needed
- Remote
- Azure
- Maintenance
- Mid-level
- Health insurance
Jr. Network Infrastucture Engineer
Legrand North America —Somerset, NJ
- Full-time
- Computer science
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- Computer Science
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Network Engineer
bet365 —Denver, CO
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Communication skills
Quick Apply
Network Engineer
Honest Networks —Jersey City, NJ
- Full-time
- Mid-level
- Communication skills
- Profit sharing
- Health insurance
Quick Apply
Network Support Engineer.
Ladgov Corporation —Orlando, FL
- Full-time
- System design
- Analysis skills
- Senior level
Quick Apply
Network Support Engineer III
Conduent Commercial Solutions, LLC —Sandy, UT
- $81,197 - $105,450 a year
- Email
- Computer science
- Computer Science
- 5 years
- Paid holidays
- Disability insurance
Network Support Engineer
Vertical IT —Braintree, MA
- Mid-level
- Windows
- SQL
Robotics Deployment and Support Engineer - Contract
Simbe Robotics —Remote
- $6,000 a month
- Contract
- Remote
- Mid-level
- Analysis skills
- Continuous improvement
Network Engineer
SRC Technologies —Fort Meade, MD
- Mid-level
Network Support Engineer
Wireless Logic —Richmond, VA
- Full-time
- Hybrid work
- Spanish
- English
- Mid-level
Quick Apply

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Network Engineer

HCL Technologies Limited - Business Services -
Chicago, IL

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Job Details

Full-time
$99,000 - $143,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

Performance monitoring
Customer communication
Cisco Unified Communications
Telecommunications network performance monitoring
Data analysis skills
Network infrastructure
Network setup
Communication platforms
Troubleshooting audio issues
VLAN
IT monitoring tools
Network protocols
Voice over internet protocol (VoIP) configuration
Network monitoring tools
Cross-functional collaboration
Telecommunications data network configuration
Cross-functional communication

Full Job Description

Role Summary

Role Overview

This requirement is for Agency Office Voice (UC) support, covering incident handling and break‑fix services to ensure continuous and timely resolution of Voice issues.

The role also requires strong communication skills along with the ability to provide reliable operational support

Ø 6-9 years of experience in voice protocols, with strong understanding of voice technologies

Ø Excellent communication to interact effectively with agents

Ø Provides L2 support for Voice and Contact Center environments across Agency, Hub, and OC locations.

Ø Troubleshoot CUCM, Unity Connection, and voice infrastructure issues.

Ø Handles SIP, RTP, dial‑plan, partitions, CSS, and call routing problems.

Ø Supports softphone and Jabber configuration, login failures, and audio issues.

Ø Troubleshoots Jabber certificate errors, presence issues, and device registration failures.

Ø Manages Jabber upgrades, installations, cleanup, and user add/remove requests.

Ø Supports Cisco IP Phone issues including registration, firmware upgrade, and extension setup.

Ø Resolves phone display issues, button template problems, and soft key configuration errors.

Ø Handles ICM skill group changes, routing issues, and call distribution troubleshooting.

Ø Monitors voice gateways, CUBE, and router‑related call path issues.

Ø Performs configuration updates and maintenance on CUCM clusters.

Ø Conducts phone MACD (move/add/change/delete) activities for lines and devices.

Ø Run traces and log analysis for CUCM, SIP, CTI, and media issues.

Ø Coordinates with network teams for underlying connectivity or QoS problems.

Ø Ensures compliance with voice security and operational standards.

Ø Supports voicemail (Unity) problems including mailbox, MWI, and PIN resets.

Ø Handles SRST, remote site voice failover, and survivability checks.

Ø Monitors voice infra alerts and respond to priority incidents promptly.

Ø Documents fixes, updates tickets, and brings improvements to voice operations.

Experience

6-9 years’ experience with good Network Voice (Unified Communications) background

Required Skills

Communication Skills

Strong listening, verbal, written, and non‑verbal communication

Effective questioning and clarification skills

Technical & Knowledge Skills

Strong ability to interpret monitoring tools data and take proactive action

In-Depth knowledge of Cisco CUCM, Unity Connection, IM&P, Voice Gateway

Strong understanding of TCP/IP, VLAN, SIP, RTP

Strong understanding of Unity Auto Attendant

Hands‑on experience with Cisco UC platforms, including configuration and troubleshooting.

Customer Service & Problem Solving

Strong troubleshooting Skill

Ability to resolve increased volumes of incidents and service requests

Capability to restore services quickly and efficiently

Strong interpersonal skills for effective collaboration across teams.

Confidence in handling customer interactions and managing expectations.

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [email protected] for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Job Type: Full-time

Pay: $99,000.00 - $143,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Experience:

Network protocols: 6 years (Required)

Work Location: On the road

Quick Apply

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