Top 5481 Network support technician Jobs

Desktop Support Specialist - Huntersville, NC/On-site
Software Technology Inc —Huntersville, NC
- Research
- Mid-level
- Travel
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Network Operations Center Technician
Pomeroy —Des Moines, IA
- $30 - $35 an hour
- 8 hour shift
- Mid-level
- Analysis skills
- In-person
- Health insurance
- Dental insurance
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Entry-Level Computer Support Technician
IT-Solution Services LLC —Allentown, PA
- $22 - $25 an hour
- Part-time
- Hybrid work
- Windows
- Analysis skills
- Fair chance
- Health insurance
- Dental insurance
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11d
IT Support Technician
TechNexus Venture Collaborative —Chicago, IL
- $20 - $25 an hour
- Part-time
- Windows
- Analysis skills
- Organizational skills
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IT Help Desk Technician
Darkhorse Tech —Remote
- $40,000 - $45,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Windows
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OSA Support Technician
Deluxe Media —Remote
- $20.19 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Windows
- Health insurance
- Dental insurance
Network Support Technician Apprentice
Berkeley County School District —Berkeley County, SC
- $56,677 - $87,946 a year
- Online Application
- Entry level
10d
Desktop Support Technician I
Empower AI Inc. —Remote
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- High school diploma or GED
Network Support Technician - Level 1
Berkeley County School District —Berkeley County, SC
- $69,508 - $115,488 a year
- Online Application
- Entry level
10d
Dispatcher
Courser Employment Services LLC —Remote
- Full-time
- High school diploma or GED
- Organizational skills
- Associate's degree
- Paid parental leave
- Paid holidays
IT Support Technician
Multi Media LLC —Irvine, CA
- $61,000 - $77,250 a year
- Full-time
- Hybrid work
- Google Workspace
- Office
- Windows
- Paid holidays
- Disability insurance
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IT Support Technician
River Oaks Country Club —Houston, TX
- $27 an hour
- Part-time
- Windows
- Microsoft Office
- Entry level
- Disability insurance
- Health insurance
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IT Technician/Support
Endygo —Arlington, TX
- Mid-level
- High school diploma or GED
- Communication skills
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Fractional IT Support Technician
Interdependence —Remote
- Monday to Friday
- Remote
- 5 years
- Mid-level
- Continuous improvement
Quick Apply
Network Technician I
Bakersfield Networks —Bakersfield, CA
- Full-time
- Mid-level
- Windows
IT Technician
Situation Group —New York, NY
- $65,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
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Network Operations Center (NOC) Technician
IQ Fiber —Remote
- Full-time
- Mid-level
- US work authorization
- Python
Rig Equipment Support Technician
Nabors Industries —Houston, TX
- 12 hour shift
- Research
- Mid-level
- 2 years
Information Services Support Technician
Froedtert South, Inc. —Kenosha, WI
- Full-time
- English
- Mid-level
- Experience equivalent to degree accepted
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Tier-1 Support Technician
ScaleMatrix Holdings, Inc. —San Diego, CA
- $17 an hour
- Full-time
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
- On-the-job training
Quick Apply

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Desktop Support Specialist - Huntersville, NC/On-site

Software Technology Inc -
Huntersville, NC

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Full Job Description

Desktop Support Specialist
Huntersville, NC/On-site
** Travel Required**
12+ Months

Description:
This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and customer software support in the Huntersville, NC area.

**The candidate will be required to work onsite in the Huntersville, NC area.

The NCDIT-Transportation is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.

Project Management -
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.

Develop and maintain appropriate documentation for all responsible areas -
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.

System Security -
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.

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Desktop Support Specialist - Huntersville, NC/On-site

Network Operations Center Technician

Entry-Level Computer Support Technician

IT Support Technician

IT Help Desk Technician

OSA Support Technician

Network Support Technician Apprentice

Desktop Support Technician I

Network Support Technician - Level 1

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IT Support Technician

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Network Technician I

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Network Operations Center (NOC) Technician

Rig Equipment Support Technician

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Tier-1 Support Technician

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