Top 42654 Networking Jobs

Remote Support Technician
HonorBuilt —Remote
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- Pass drug screening
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American Technology Services —Remote
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13d
Entry-Level Computer Support Technician
IT-Solution Services LLC —Tannersville, PA
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Lead Audio Video Technician ( 2 Years Exp Required)
AVSi —Minneapolis, MN
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ICT Disaster Response Specialist
Samaritan's Purse —North Wilkesboro, NC
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Samaritan's Purse —Boone, NC
- Full-time
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Operations Manager - VoIP Communications Company
Axxess Networks —Blue Bell, PA
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Network Installation Technician
Essintial Enterprise Solutions LLC —Hattiesburg, MS
- $27 - $30 an hour
- 8 hour shift
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Network Installation Technician
Essintial Enterprise Solutions LLC —Gainesville, FL
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Service Technician
Vistabeam —Scottsbluff, NE
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Network Installation Technician
Essintial Enterprise Solutions LLC —Shreveport, LA
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Imaging Engineer III
TRIMEDX —Green Bay, WI
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Implementation Specialist
Dober —Woodridge, IL
- From $75,000 a year
- Full-time
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Sr SC Digital Systems Ops
The Hershey Company —Annville, PA
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Controls Technician
Varitec Controls and Service Solutions —El Paso, TX
- $60,000 - $100,000 a year
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- Microsoft Outlook
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Software Engineer – Embedded Linux OS & Firmware (Qt / C++)
Nuve Controls LLC —Tustin, CA
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- Mid-level
- 3 years
- Health insurance
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Network Installation Technician
Essintial Enterprise Solutions LLC —Tupelo, MS
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- 8 hour shift
- Background check
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6d
Installation Technician (Audio Visual) New Jersey
Cenero LLC —Lebanon, NJ
- $21.50 - $31.75 an hour
- Clean driving record
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Lead Controls Systems Specialist - OSI PI
The Hershey Company —Lancaster, PA
- Online Application
- Bachelor of Science
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Senior Telecommunications / Fiber Optic Technician
Access Plus Communications —Pittsfield, MA
- $34 - $36 an hour
- Full-time
- Background check
- Clean driving record
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Quick Apply

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Remote Support Technician

HonorBuilt -
Remote

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Equipment troubleshooting

Full Job Description

QSR System Support

We kindly ask that applicants do not call. All inquiries must be submitted through the application portal.

HonorBuilt is an IT services company specializing in restaurants and other multi-location businesses. Services include technology roll-outs, hot spare programs, on demand site visits, NCR certified help desk, and corporate IT support. Our 24/7 helpdesk provides service to national brands like Chick-fil-A, Burger King, Popeye's and Jim ‘n Nick's, as well as dozens of smaller local clients. Irrespective of size, we treat everyone with exceptional service.

We need talented troubleshooters with excellent communication skills who want to learn and advance their careers. The role requires a high touch and accurate responses to our national restaurant chains and their franchisees. On a daily basis you will handle a high volume of calls and emails, providing assistance for POS, IT and Networking issues. Our goal is to resolve problems and implement solutions on the first contact so our customers can get back to feeding hungry people!

This job will be four, 10-hour overnight shifts. The exact shift schedule will be determined soon.

Essential Duties and Responsibilities:

A “can do” approach for receiving customer issues through telephone, email and other avenues.
Diagnosis and troubleshooting issues for Point-of-Sale Systems (Aloha, SICOM and others).
Diagnosis and troubleshooting of networking issues, wired and wireless.
Diagnosis and troubleshooting of Windows 11 Operating Systems.
High touch communication with our customers is critical - keeping them informed of ticket progress, notifying them of impending changes or agreed outages.

Additional Duties and Responsibilities:

Improve customer service, perception and satisfaction.
Ability to work in a team and communicate effectively at all levels of the organization.
Escalate issues that cannot be completed within agreed service levels.
Document internal processes and procedures related to duties and responsibilities.
Responsible for full documentation of tasks, and meeting of commitments in ConnectWise.
Service awareness of customers' key IT services for which support is being provided.
Interact with vendors to support hardware and software.
Learn and practice our Values.

Candidate Requirements include:

A proven Customer Service background or Technical Support role in a 24/7 Call/Contact Center.
Exceptional ability to research and troubleshoot technology problems.
Ability to prioritize and handle multiple tasks.
Excellent written and verbal skills.
Ability to adapt to changing procedures and equipment.
A successful background check, drug screening and technical interview.
Must reside and be authorized to work in the U.S.

Quick Apply

Refine Your Search

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Remote Support Technician

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