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Aurora Response and Support Call Center (Healthcare/Mental Health) - Remote 2nd/3rd shift
Aurora Community Services —Eau Claire, WI
- $15 an hour
- Part-time
- Remote
- Residential
- Presentation skills
- Quality control
- Health insurance
- Dental insurance
Quick Apply
12d
DVHOPELINE RELIEF ADVOCATE
New Beginnings - Ending Domestic Violence —Remote
- $33.11 an hour
- Part-time
- Remote
- Background check
- Entry level
- Commercial
Quick Apply
2d
Full Time Overnight Shift, Pediatric RN or LPN in Pilger, NE
Pediatric Home Service —Pilger, NE
- Part-time
- RN License
- No experience needed
- Experience working with children
- Health insurance
- Dental insurance
Quick Apply
Middle School Science Teacher-
NEW BEGINNINGS CHRISTIAN SCHOOL - COLUMBUS —Columbus, OH
- From $550 a week
- Full-time
- Background check
- School experience
- Classroom
- Health insurance
- Dental insurance
Quick Apply
Sales Associate/Cashier
New Beginnings Resale of Harbor Springs —Harbor Springs, MI
- $15 - $16 an hour
- Temporary
- Background check
- 18 years or older
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Direct Care Support Staff/Sleep Over Night
New Beginnings of Starbuck, Inc. —Glenwood, MN
- From $12 an hour
- Part-time
- No experience needed
- Residential
- US work authorization
- Health insurance
- Dental insurance
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Immigration Attorney
The Piri Law Firm —Dallas County, TX
- $160,000 a year
- Full-time
- Writing skills
- Mid-level
- Administrative experience
- Paid time off
Quick Apply
LPN/RN $3000.00 Sign on Bonus Homecare (Children to Young Adults)
Phoenix Home Care and Hospice —Republic, MO
- Full-time
- RN License
- Adults
- Children
- Health insurance
- Dental insurance
Quick Apply
11d
LPN/RN $3000.00 Sign on Bonus Home Health Nurse (Children to Young Adults)
Phoenix Home Care and Hospice —Bolivar, MO
- Full-time
- RN License
- Adults
- Children
- Health insurance
- Dental insurance
Quick Apply
11d
Director of DTC & App Commerce (Business Unit Lead)
New Beginnings Creator Network —Glendale, CA
- Full-time
- Sales
- 5 years
- Salesforce
Quick Apply
Youth Care Worker
Genesis Home of New Beginnings —Gettysburg, PA
- $26,000 - $27,069 a year
- Part-time
- Caregiving
- Pass drug screening
- High school diploma or GED
- Flexible schedule
Quick Apply
LPN/RN HOME CARE (Children and Young Adults)
Phoenix Home Care and Hospice —Lamar, MO
- Part-time
- RN License
- Adults
- Children
- Health insurance
- Dental insurance
Quick Apply
11d
Licensed Nursing Home Administrator
Ballard Nursing Center —Ada, OK
- $95,000 - $115,000 a year
- Full-time
- Background check
- Skilled nursing facility
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
11d
LPN/RN Pediatric Home Health Nurse
Phoenix Home Care and Hospice —Hutchinson, KS
- Full-time
- RN License
- Home Health
- Pediatrics
- Health insurance
- Dental insurance
Quick Apply
LPN/RN Pediatric Home Health Nurse - Nights
Phoenix Home Care and Hospice —McPherson, KS
- Overnight shift
- RN License
- Home Health
- Pediatrics
- Health insurance
- Dental insurance
Quick Apply
LPN/RN Pediatric Home Health Nurse
Phoenix Home Care and Hospice —El Dorado, KS
- Full-time
- RN License
- Home Health
- Pediatrics
- Health insurance
- Dental insurance
Quick Apply
LPN/RN Pediatric Home Health Nurse
Phoenix Home Care and Hospice —Bel Aire, KS
- Overnight shift
- RN License
- Home Health
- Pediatrics
- Health insurance
- Dental insurance
Quick Apply
Licensed Occupational Therapist (OT)
Phoenix Home Care and Hospice —Jefferson City, MO
- $85,000 - $95,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid training
- Health insurance
Quick Apply
9d
Registered Nurse, Emergency Services
Jackson Purchase Medical Center —Mayfield, KY
- Full-time
- Nursing
- RN License
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Physical Therapist
Phoenix Home Care and Hospice —Sedalia, MO
- $85,000 - $100,000 a year
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Home Health
- Health insurance
- Dental insurance
Quick Apply
8d

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Aurora Response and Support Call Center (Healthcare/Mental Health) - Remote 2nd/3rd shift

Aurora Community Services -
Eau Claire, WI

Quick Apply

Job Details

Part-time
$15 an hour
12 days ago

Benefits

Health insurance
Dental insurance
401(k)
Employee discount
Life insurance

Qualifications

Employee onboarding
Customer communication
Report writing
Safety protocol adherence
Referral services for crisis intervention support
Presentations for conferences or internal meetings
Content editing
Emergency call-taking protocols
De-escalation techniques
Conflict de-escalation
Phone call screening
Mental health resources facilitation
Presentation skills
Task prioritization
Team training
Quality control
Working with individuals with mental health conditions
New hire orientation
Telephone systems
Multi-line phone systems
Phone triage
Communication skills
Patient scheduling via phone
Entry level

Full Job Description

Your New Beginning Starts Here!

Employee-Owned, Mission-Driven

Celebrating 40 years!

We’re more than a human services agency—we’re partners in transformation, walking alongside you on the journey to a fuller, richer life.

We are seeking passionate and committed individuals to work in our call center; providing a one-stop resource for individuals needing a wide range of services, providing telephonic assistance with the Employee Achievement Program (EAP), Crisis Line, Scheduling/On Call, Injury Hotline, and Mental Health Support.

For 40 years, Aurora has been a leader in providing customized services that support individuals with disabilities, chronic mental illness, and traumatic brain injuries in residential settings. We value employees that are passionate about making people smile every day by empowering them to live as independently as possible.

Hiring in Wisconsin, Colorado or Michigan

Responsibilities

Manage activities securely and confidentially while maintaining professional therapeutic boundaries
Operate a multiple-line telephone system and respond to calls promptly
Prioritize a variety of incoming calls/emails and direct to appropriate resource
Provide assistance/support while utilizing problem resolution techniques
Analyze and de-escalate calls as necessary, remaining calm in any type of situation
Document telephonic support services and maintain accurate schedules
Write reports and correspondence
Conduct calendar/appointment reminders or modifications
Communicate training tracking/documentation to corporate office
Effectively present information to individuals, small groups, staff, and management
Provide team support and assistance in orientation/training of new team members
Answer questions clearly, completely, and precisely
Creatively problem solve, implement organizational multi-tasking, and provide excellent customer service in demanding situations
Attend department/management meetings as scheduled
Ensure safe work practices
Perform other duties as assigned

Competencies

Problem Solving - identify and resolves problem in a timely manner, gathering and analyzing information skillfully
Interpersonal Skills - maintain confidentiality, remaining open to others’ ideas and exhibiting willingness to try new things
Oral Communication - speak clearly and persuasively in positive or negative situations; demonstrating group presentation and meeting skills
Written Communication - edit work for spelling and grammar, presenting numerical data effectively, and ability to read and interpret written information
Planning/Organizing – prioritize and plan work activities, using time efficiently, and develop realistic action plans
Quality Control - ensure accuracy, quality, and thoroughness by effectively monitoring own work
Adaptability – adapt to changes in the work environment, manage competing demands, and deal with frequent change, delays, or unexpected events
Dependability –consistently at work and on time, following instructions, responding to management direction, and soliciting feedback to improve performance
Safety and Security - actively promote, personally observe, and promote safety/security procedures, using equipment and materials properly

Benefits may Include:

Option to get paid before payday
Employee discount - Verizon and Dell
Health Insurance
Life Insurance
Dental Insurance
Vacation/Personal Hours
Employee Stock Ownership
401-K
Employee Achievement Program
Longevity Bonus for Part Time or Full Time Employees
Casual dress (no uniforms), fun work atmosphere
And more

Training is held Monday - Friday 6a-2p/8a-4p CST for rouhly 3 weeks

If you are looking to make a difference, join the Aurora team! Aurora Community Services is proud to be an Employee Owned Company! An EOE/AA Employer

Behaviors

Preferred

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

new beginnings jobs

Aurora Response and Support Call Center (Healthcare/Mental Health) - Remote 2nd/3rd shift

DVHOPELINE RELIEF ADVOCATE

Full Time Overnight Shift, Pediatric RN or LPN in Pilger, NE

Middle School Science Teacher-

Sales Associate/Cashier

Direct Care Support Staff/Sleep Over Night

Immigration Attorney

LPN/RN $3000.00 Sign on Bonus Homecare (Children to Young Adults)

LPN/RN $3000.00 Sign on Bonus Home Health Nurse (Children to Young Adults)

Director of DTC & App Commerce (Business Unit Lead)

Youth Care Worker

LPN/RN HOME CARE (Children and Young Adults)

Licensed Nursing Home Administrator

LPN/RN Pediatric Home Health Nurse

LPN/RN Pediatric Home Health Nurse - Nights

LPN/RN Pediatric Home Health Nurse

LPN/RN Pediatric Home Health Nurse

Licensed Occupational Therapist (OT)

Registered Nurse, Emergency Services

Physical Therapist

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