About Topia:
Topia is Elevating Employee Health, Happiness, and Performance - Globally. We are your B2B SaaS, Google-backed, one-stop digital wellness platform, tackling the stress and global burnout crisis, the future of work, and integrated employee well-being.
We offer virtual, live, and 24/7 on-demand globally relevant wellness experiences, including mindfulness, yoga, Pilates, cultural movement, wellness coaching/workshops, and retreats (both global and virtual off-sites).
About Utopia Global Wellness Retreats:
Where luxury wellness meets culture, coaching, and impact - for faith & purpose-driven individuals, and organizations.
In a world marked by burnout, disconnection, and unprecedented levels of stress, women leaders and individuals are seeking true respite. A sacred pause to transform your well-being with *wholistic (a focus on the whole self) lifestyle practices that nourish your mind, spirit, body, and relationships.
Although this is a non-compensated internship, it will help prepare the Intern for real-world situations while providing college credit and comprehensive professional experience. We’re looking for a self-starter who is comfortable working in a cross-functional environment, both autonomously and as part of a team.
- Approximately 10-15 hours/week (Occasional weekend support as needed, however rare unless preferred), minimum of 1 term (3 months), a commitment of multiple terms preferred.
- Interns' working hours are 100% virtual from home. Must be available for the Topia All Hands Meeting on Tuesdays at 7:30 PM Eastern Standard Time.
Internship Milestones & Review:
To support mutual fit and a positive experience for both the intern and Topia, all internships include an initial 30-day introductory period. During their first week of onboarding, interns are expected to schedule a 30-day check-in review with the CEO. This conversation focuses on feedback, growth, expectations, and overall alignment moving forward.
Job Description:
At Topia, we are seeking an Operations Team Leader/Project Manager with organizational skills, written and verbal communication skills, the ability to anticipate needs, work independently, and prioritize workload. A high level of professionalism, a positive attitude, and confidentiality are crucial in this role.
Essential duties, responsibilities, and projects:
- Internships are 100% virtual
- Management of calendar, social media, and marketing content-email and travel for Utopia providers
- Coordination of Operations-***prompt response and attention to detail** appointments, client and provider scheduling, confirmation and follow up communication; assist clients with booking appointments and using our web portal
- Customer-facing support: taking calls, scheduling appointments, coordinating with the wellness team
- Providing quotes
- Event Follow-up
- Business Follow-up calls & client support
- Client and Review Follow-up
- Additional duties as needed
- Social media support
- Website updates
- Admin duties as assigned
- Daily and weekly team calls or email check-ins
- Must have a working environment that is free from noise and interference when needed
- Personal support/home office assistance
- Prioritize assignments and delegate tasks on a daily basis
- Improve internal processes and streamline business functionality by researching current industry trends and using that insight to form relevant, actionable solutions
- The ability to manage staff, create policies, and provide helpful services for employees
Requirements:
- Students majoring in Business, HR, or a related industry, or recent graduates looking to gain experience
- Works well under pressure
- Strong communication skills, both written and verbal
- Experience with social media platforms: IG, FB, Twitter, (Constant Contact/Mailchimp/WordPress/blogs preferred
- Professional, adaptable, and a self-starter with a positive attitude
- Technical: Google Suite/Google Calendar, Google Slides, Microsoft Suite/PowerPoint
- Due to access to passwords and confidential information, new hires are required to complete a non-disclosure agreement and background check form
- Team leadership
- Business management
- Communication skills (able to address employee questions and issues and respond to staff feedback, as well as deliver instructions in a clear and concise manner)
- The ability to de-escalate and troubleshoot advanced customer issues
- Lean manufacturing (the ability to boost efficiency without sacrificing productivity)
Standard Intern Requirements:
- Daily Slack updates starting the 1st week (on working days)
- Our internships are 100% virtual, with the exception of weekly team meetings or occasional/special projects’ meetings
- Interns are 100% responsible for checking in(on Slack) at their agreed-upon start time for their scheduled workdays. Checking in is considered showing up for work; not checking in is considered not showing up for work.
Evaluations & Coaching:
There will be informal evaluations throughout the term as well as one final evaluation at the end of the program, intended to provide business coaching, feedback, and professional development.
Benefits & Incentives:
Please Note: This is a non-compensated internship. Upon successful completion of the 3-month internship, high-performing interns may have the opportunity to transition into a paid contract role, subject to performance, business needs, and company budget.
Although this is a non-compensated internship, we do offer many perks, including tremendous real-world industry experience, cross-training, business coaching, and professional development. Upon the successful completion of a 3-month internship, you will receive:
- Academic Internship Class Credit – Sign Off & Documentation (documents to be provided by Intern)
- Written letter and LinkedIn recommendation from the CEO & Founder of Topia (for those who successfully complete the internship with a score of 90% or above)
- 15% Team Discounts on all Topia Brand Products & Services
- $100 of Free Holistic Lifestyle and Business Coaching (6-12 month internships only)
- Access to select Topia Events & Classes for 1 year (6-12 month internships only)
- Potential to be placed on paid client projects upon successful completion of the internship
Additional Perks/Benefits:
- Educational and Professional Development
- Access to free Google for Startups Training
- Micro Executive Coaching Corner Sessions with the CEO
- Free Access to Topia Virtual Programming
- Free Topia Mind-Body Membership
Job Type:
- Internship (College Credit)
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Professional development assistance
Work Location: Remote
