Top 61 Omnicell Jobs | SimplyHired

Digital Experience Specialist- Enliven Health
Omnicell —Fort Worth, TX
- $75,000 - $80,000 a year
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- Microsoft Outlook
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Technical Support Engineer
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- Data analysis skills
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People Strategy Manager
Omnicell —Saint Petersburg, FL
- Hybrid work
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- Travel
- Senior level
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Sr. Product Designer
Omnicell —Austin, TX
- Remote
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Strategic Data Insights Analyst
Omnicell —Austin, TX
- Remote
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- Analysis skills
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Sr. Market Strategy Manager (Corporate Strategy) - Remote
Omnicell —Pittsburgh, PA
- Remote
- Analysis skills
- Senior level
Manager, Growth & Strategic Analytics
Omnicell —Austin, TX
- Remote
- Bachelor's degree
- Travel
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Sales Development Consultant
Omnicell —Pittsburgh, PA
- Call employer
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- Up to 50% travel
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Engineer III, Software
Omnicell —Cranberry Township, PA
- Hybrid work
- Computer Science
- Software troubleshooting
- 5 years
Engineer I, Manufacturing
Omnicell —Saint Petersburg, FL
- Extended hours
- Engineering
- Analysis skills
- Experience equivalent to degree accepted
Pharmacy Automation Onsite Administrator - Seattle, WA
Omnicell —Seattle, WA
- From $30 an hour
- Monday to Friday
- Hospital
- Customer service
- Mid-level
8d
PRN Automation Pharmacy Technician - On Call - Bethlehem, PA
Omnicell —Bethlehem, PA
- Part-time
- Hospital
- Mid-level
- Windows
8d
Engineer III, Platform Engineering
Omnicell —Cranberry Township, PA
- $144,000 - $174,000 a year
- On call
- Remote
- Software troubleshooting
- 5 years
- Office
Automation Pharmacy Technician 4 (Traveler) - Philadelphia, PA
Omnicell —Philadelphia, PA
- Hospital
- Computer literacy
- Inpatient
Sr. Business Information Security Officer (BISO)
Omnicell —Dallas, TX
- Hybrid work
- 7 years
- Computer Science
- HIPAA
9d
Pharmacy Automation Onsite Administrator- Brooklyn, NY (Defined Term-to-Growth Potential Role)
Omnicell —Brooklyn, NY
- $28 an hour
- Full-time
- Hospital
- Customer service
- Mid-level
Automation Pharmacy Technician 4 (IVX) - Jacksonville, FL
Omnicell —Jacksonville, FL
- 10 hour shift
- Microsoft Excel
- Hospital
- Basic math
- On-the-job training
Pharmacy Technician
Omnicell —Carrollton, GA
- No weekends
- High school diploma or GED
- Ability to lift 25 pounds
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Pharmacist, Home Infusion (Temple Health)
Omnicell —Philadelphia, PA
- Monday to Friday
- Bachelor of Science
- Mid-level
- Bachelor's degree
Engineer II, Electronic Design
Omnicell —Cranberry Township, PA
- Hybrid work
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Digital Experience Specialist- Enliven Health

Omnicell -
Fort Worth, TX

Apply Now

Job Details

$75,000 - $80,000 a year
9 days ago

Qualifications

Customer communication
Stakeholder relationship building

Full Job Description

Digital Experience Specialist

Location: Remote
Department: Customer Success
Reports to: Manager, Digital Experience

Why Join Enliven Health?

EnlivenHealth is transforming how independent pharmacies engage with their patients and communities. As a Digital Experience Specialist, you’ll be part of a high-impact Customer Success team supporting over 8,000 pharmacy customers. You’ll help drive digital transformation, customer retention, and satisfaction in a rapidly evolving healthcare landscape. This is your opportunity to shape the future of pharmacy engagement, collaborate across departments, and make a measurable impact on customer success.

What You’ll Do

As a Digital Experience Specialist, you will:

Drive Customer Engagement: Lead digital outreach strategies to improve customer utilization, satisfaction, and retention across a portfolio of ~2,000 pharmacy clients.
Analyze and Optimize Journeys: Evaluate customer behavior, feedback, and usage data to identify critical touchpoints and implement improvements that enhance the digital experience.
Collaborate Cross-Functionally: Partner with Marketing, Sales, Support, and Onboarding teams to align messaging, resolve escalations, support platform migrations and solving product issue efforts.
Develop Scalable Strategies: Create and execute personalized digital engagement campaigns that can be deployed at scale, including ecommerce and digital sales initiatives.
Support Change Management: Educate customers on new clinical service opportunities, platform upgrades, and automation tools, helping them navigate industry shifts and billing complexities.
Monitor and Report Impact: Track KPIs such as Net Promoter Score (NPS), customer adoption rates, and retention outcomes to inform strategy and compensation tiers.

Who You Are

Minimum Qualifications

Bachelor’s degree in Communications, Public Relations, Journalism, Business, Marketing, or related field.
Minimum 1 year of experience in customer engagement, account management, or customer success.
Proven track record of performance in a customer-facing role.

Preferred Qualifications

Strong relationship management and communication skills across diverse stakeholders.
Proficiency in Microsoft Office Suite, Google Docs, and spreadsheets.
Metrics-driven mindset with experience implementing and tracking KPIs.
Prior experience in marketing, customer success, or account management.
Familiarity with tools such as Salesforce, Outlook, Slack, Huddle, PowerPoint, Excel, and Word.
Experience in healthcare or pharmacy environments is a plus.
Conflict resolution and de-escalation skills in high-pressure or ambiguous situations.
Ability to prioritize multiple customer tasks and adapt quickly to change.

What Success Looks Like

Success in this role means:

Customer Retention: You consistently meet or exceed retention goals within your assigned territory, contributing directly to revenue stability and growth.
Customer Satisfaction: You improve customer satisfaction scores (e.g., NPS) through proactive engagement, clear communication, and effective issue resolution.
Utilization Growth: You drive measurable increases in customer adoption of EnlivenHealth services and tools, especially during product migrations and rebranding efforts.
Strategic Impact: You identify trends in customer behavior and propose actionable initiatives that lead to improved digital experiences and business outcomes.
Team Collaboration: You work seamlessly across departments, contributing to shared goals and supporting escalations, onboarding, and change management efforts.

How You’ll Elevate at Omnicell

At Omnicell, success isn’t just about what you achieve—it’s about how you achieve it. We embed Elevate Behaviors in everything we do. As a Digital Experience Specialist, you will:

Collaborate: Build strong networks across Customer Success, Sales, and Support to drive customer outcomes and resolve escalations.
Inspire: Motivate pharmacy partners to embrace digital tools and new service models, even in challenging industry conditions.
Develop: Continuously learn from customer data and share insights to improve engagement strategies and team performance.
Execute: Take ownership of regional customer outcomes, set clear priorities, and deliver on retention and satisfaction goals.
Impact: Drive innovation in digital engagement, challenge legacy processes, and align customer success with business growth.

Work Conditions

Remote-based role with travel up to 25%.
Regional assignment currently focused on the Southern U.S. (Oklahoma to Florida and Puerto Rico).
Flexible scheduling and autonomy in managing customer relationships and digital campaigns.

Salary Information:

This position will offer a base salary of $75,000-$80,000 with a compensation variable plan of $20,000.

Actual compensation will be determined based on a variety of factors, including but not limited to:

State you reside in
Relevant job‑related skills and experience
Education and certifications
Market data and competitiveness
Internal equity considerations
Alignment with organizational compensation guidelines

#LI-MG2

EEO, Privacy, and Adaptability

Omnicell welcomes applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at [email protected].

At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations. Learn more about our privacy practices: https://www.omnicell.com/privacy/

Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.

About Us

At Omnicell, innovation starts with people who are passionate about making healthcare safer and smarter. Since 1992, we’ve been transforming the future of pharmacy care through bold ideas and hands-on solutions that make a real impact on clinicians and patients’ lives.

We build outcomes-driven technology—from robotics to intelligent software—that helps clinicians work more efficiently and ensures patients get the care they need. Every improvement, every breakthrough, every idea is rooted in our belief that better is always possible.

But what sets us apart isn’t just the work we do, it’s how we do it. Our Culture of Care shapes everything, from how we show up for each other to how we solve tough problems together. You’ll find a team that has your back, leaders who listen, and a shared commitment to building something that matters.

Here, careers are more than job titles, they are journeys of purpose and possibility. Whether you’re just getting started or ready to grow in new directions, we’ll meet you where you are, with support, flexibility, and opportunity that matches your ambition.

If you’re driven by purpose and ready to shape what’s next in healthcare, there’s a place for you at Omnicell.

Apply Now

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Digital Experience Specialist- Enliven Health

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