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Learning Operations Manager

Chewy -
Phoenix, AZ

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Job Details

Full-time
10 days ago

Qualifications

Computer operation
Microsoft Outlook
Management
Team leadership
Managing education teams
Instructor-led training (training delivery method)

Full Job Description

Job Description:

Chewy is looking for a Learning Operations Manager to join our Learning Team! The ideal candidate...

What you'll do:

Lead and support ongoing development, provide regular performance feedback for team of Learning Coordinators and large team of on-the-floor trainers
Identify needs or gaps in learning process and in consultation with Operations Teams
Design training and development programs based on the organizational needs in consultation with Regional Learning Manager
Recruit and observe team of on the floor trainers for process training
We are looking for someone who can conduct train-the-trainer sessions and Leadership training and conduct remediation training as needed
Facilitate courses or learning sessions with all process job roles and with Leadership as needed
Coordinate all training conducted across shifts and areas
Maintain daily communication with Operations, HR, Recruiting and other teams
Maintain knowledge of operation processes for ongoing assessment of the training process
Fulfill additional responsibilities as assigned

What you'll need:

BA, BS or equivalent experience
4+ years of successful training experience and validated proficiency in delivering and crafting training
2-4+ years guiding a team within a training/learning, HR or similar function
2-4+ year in Operations or process improvement role
Proficiency in computer usage, email, MS Office (Word, PowerPoint, and Excel, Outlook)
Understanding of fulfillment/distribution center/warehouse processes and flow
Well-developed observational and analytical skills
Effective verbal and written communications skills
Able to work flexible schedules / shifts as needed for 7 day operation
Validated skills for planning daily/weekly tasks and adapting to contending demands
Strong skills developing relationships across all levels and functions
Must be willing to travel

Bonus:

Instructional design using ADDIE, TWI model, or similar
Facilitation and presentation skills
Ability to work in a fast-paced distribution environment
Must be self-motivated and able to work in a team-oriented environment with an emphasis on total customer satisfaction
Detail oriented and accurate with the ability to focus attention on details
Ability to prioritize, lead and complete projects with tight deadlines
Familiarity with process improvement methodologies such as LEAN or Six Sigma

Does this sound like you? If so, we would love to hear from you!

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].

Apply Now

Refine Your Search

operations learning manager jobs

Learning Operations Manager

Operations Sourcing Manager, Data Center

RN Facility Administrator

Maintenance Manager

Maintenance Manager

Manager of Trusts & Estates

Territory Sales Manager-Battery Monitoring Solutions

Production & Workforce Training Manager

Territory Sales Manager-Battery Monitoring Solutions

Facility Administrator

Treatment Plant Process Manager

Ministry & Media Coordinator

Wealth Advisor

Director of Student Services

RN Facility Administrator

Psychology Office - Insurance Billing / Business Office Specialist

Psychology Office - Insurance Billing / Business Office Specialist

Ecommerce Manager

Production Trainer

Administrative Assistant IV - Facilities

I want to receive the latest job alert for operations learning manager

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