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CHB Operations Associate
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Admin & System Operations Support

Minerals Technologies -
Bethlehem, PA

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Job Details

Full-time

Benefits

Disability insurance
Health insurance
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Data-driven problem-solving
Associate's degree

Full Job Description

Overview:

Minerals Technologies Inc. is a global, technology-driven specialty minerals company that develops, produces, and markets a wide range of minerals and mineral-based products and services.

Our products are an essential part of everyday life for millions of people around the world. They are used in consumer goods in paper and packaging, food and pharmaceuticals, household and personal care, pet care, automotives, and many more, as well as in industrial settings like steelmaking, metalcasting, construction, infrastructure, and wastewater remediation.

We are listed on the New York Stock Exchange under the ticker symbol MTX, headquartered in New York City, and have over 150 locations worldwide, with ~4,000 employees in 34 countries and 12 R&D centers.

We put people at the center of everything we do - working safely, communicating openly, and managing our resources and businesses responsibly.

Company: Specialty Minerals Inc., a Minerals Technologies company, is the largest supplier and global leader in providing Precipitated Calcium Carbonate (PCC) and Ground Calcium Carbonate (GCC) specially designed for customers' application needs.

Job Title: Admin & System Operations Support

Location: Bethlehem, PA

What We Offer:

Competitive pay, commensurate with experience
Health/Dental/Vision plans
401k company match
Life Insurance
Short Term Disability & Long-Term Disability
Educational Assistance
Employee Assistance Plan

Responsibilities:

Job Summary:

The Administrative Operations & Systems Coordinator provides high-level administrative, operational, and systems support to the Human Resources, Legal, and Corporate Functions teams. This role serves as a key business partner responsible for executive support, business process administration, systems coordination, project management, and continuous improvement initiatives. The position leverages technology, automation, and process optimization methodologies to improve efficiency, enhance the employee experience, and support organizational objectives.

The incumbent proactively identifies opportunities to streamline administrative processes, improve data accuracy, optimize workflows, and enhance service delivery through effective use of technology platforms and continuous improvement principles.

Executive & Administrative Support

Manage executive calendars, meetings, travel arrangements, and expense reporting.
Coordinate domestic and international travel logistics, including itineraries and travel documentation.
Prepare presentations, reports, meeting materials, agendas, and correspondence.
Serve as a primary point of contact for internal and external stakeholders.
Support leadership meetings, employee events, training programs, and corporate communications.
Coordinate catering, conference room logistics, and office support activities.

Systems Administration

Serve as an administrator or key user for designated HR, Safety, Learning & Development, document management, and collaboration systems.
Maintain user access, system configurations, workflows, permissions, and data integrity within assigned platforms.
Coordinate system testing, upgrades, enhancements, and issue resolution with internal stakeholders and external vendors.
Develop and maintain system documentation, user guides, training materials, and standard operating procedures.
Monitor system performance and identify opportunities to improve efficiency, reporting capabilities, and user experience.
Support the administration of learning management systems (LMS), employee communication platforms, survey tools, and other business systems as assigned.
Generate reports, dashboards, and analytics to support business decision-making.
Assist with data governance initiatives and ensure compliance with company policies regarding data management and confidentiality.

Operational Excellence & Continuous Improvement

Lead and support continuous improvement initiatives aimed at streamlining administrative and operational processes.
Analyze current workflows and recommend solutions to eliminate waste, improve service delivery, reduce manual effort, and enhance productivity.
Utilize Lean, Kaizen, 5S, Standard Work, and problem-solving methodologies to drive sustainable improvements.
Develop and maintain process documentation, standardized work instructions, and business procedures.
Monitor key performance indicators (KPIs) and identify trends, inefficiencies, and improvement opportunities.
Partner with stakeholders to implement automation and technology-driven process improvements.
Participate in cross-functional projects focused on operational excellence and organizational effectiveness.

Project & Program Coordination

Independently manage and execute assigned projects and administrative programs.
Coordinate project schedules, deliverables, communications, and follow-up activities.
Support employee engagement, learning and development, compliance, and organizational initiatives.
Track action items and ensure timely completion of deliverables.

Office Administration

Coordinate office supply management, vendor relationships, and facility-related activities.
Support onboarding logistics and administrative processes for new employees.

Maintain confidential records and business documentation.
Ensure effective organization of electronic and physical records.

Qualifications:

Education & Experience

Associate's Degree required; Bachelor's Degree preferred.
Minimum 5 years of progressive administrative, operations, systems administration, or project coordination experience.
Experience supporting senior leaders in a corporate environment.
Experience administering business systems, collaboration tools, learning management systems, or HR technology preferred.

Technical Skills

Advanced proficiency with Microsoft 365, including Outlook, Teams, Word, Excel, PowerPoint, SharePoint, and Forms.
Experience with reporting tools, data management, workflow automation, and business systems administration.
Strong analytical and problem-solving capabilities.
Ability to learn and administer new technology platforms quickly.

Competencies

Continuous Improvement Mindset
Customer Focus
Business Process Optimization
Project Management
Critical Thinking
Strategic Planning
Data Accuracy and Attention to Detail
Adaptability and Agility
Collaboration and Influencing Skills
Professional Communication
Confidentiality and Integrity

Working Conditions:

Physical: Sitting for long periods of time, occasionally working long hours. Standing, reaching, bending and carrying up to 10 lbs.
Environment: Open Office Environment supporting multiple executives and functions.
Psychological: Must be able to deal with pressures and deadlines in a fast paced work environment and able to interact with all levels of employees.

Operational Excellence & Continuous Improvement

Actively champions a culture of continuous improvement by identifying opportunities to improve efficiency, service delivery, quality, standardization, and employee experience. Participates in and leads operational excellence initiatives utilizing Lean principles, including 5S, Kaizen, Standard Work, Problem Solving, Daily Management, and Waste Elimination methodologies. Promotes innovation, automation, and process optimization to support organizational goals and sustainable business performance.

Note: Management reserves the right to assign or reassign duties and responsibilities to this job at any time.

Travel: None

Work Hours: Full time, Monday-Friday with normal scheduled hours of 8:00AM – 5:00PM. Occasional overtime may be required.

Safety Training: A new employee hired to perform the duties of this position is required to be provided New Employee Training by a qualified individual or through the online training system. Additionally, an employee must be provided further training if a job duty/task has changes that will affect the health and safety aspects of that employee’s position. Additional refresher safety training will be required as management deems appropriate or as dictated by government regulations.

Federal Applicant Information

IND123

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