Top 32813 Operations tech Jobs

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API Operations Lead

BNETAL
Remote

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Job Details

Contract
$55 - $60 an hour

Qualifications

Spring Boot
SSO
Node.js
CMS
Software implementation
CMS regulatory compliance
IT experience within healthcare
Developing new training programs
APIs
Meeting facilitation
Presentation preparation
IT
Strategic communications
Change management support (employee development activity)
Healthcare IT
Project stakeholder communication
FHIR
Identity & access management

Full Job Description

Position summary

The Operational Readiness Lead owns the end-to-end business and operational readiness strategy for the Interoperability program, ensuring the organization is fully prepared to productionalize new APIs across planned Q3 and Q4 go-live dates. This is an executional, highly visible role — not a meeting-attendance role. The lead must demonstrate a deep working understanding of interoperability objectives, drive tangible deliverables, and hold delivery teams accountable for readiness outcomes. The right candidate rolls up their sleeves, creates artifacts, guides others, and proactively surfaces risks before go-live.

Key responsibilities

Change impact analysis

Conduct thorough, structured change impact assessments for each API release — not high-level summaries, but actionable analysis tied to specific business functions, roles, and workflows
Identify upstream and downstream impacts on operational models and escalate risks with mitigation plans well ahead of go-live
Prioritize impacts by severity and align timelines to Q3/Q4 release schedule
Operational model & workflow redesign
Map current-state and future-state business workflows impacted by interoperability APIs
Identify required operational model changes — staffing, roles, processes — and document clearly for business stakeholders
Partner with delivery and operations teams to socialize and validate workflow changes before go-live

Documentation & artifact ownership

Create, own, and maintain operational readiness artifacts — readiness checklists, runbooks, SOPs, and process documentation — directly or in close collaboration with SMEs
Update existing documentation to reflect new API-driven workflows and operational changes
Ensure materials presented at Steering Committees and stakeholder meetings are authored or meaningfully shaped by this role

Training strategy & delivery

Develop a training plan tied to go-live milestones — identifying audiences, modalities, owners, and timelines
Create or coordinate creation of training materials; do not defer entirely to other team members
Confirm training completion and readiness sign-off prior to each production release

Communications Planning

Build and execute a stakeholder communication plan covering awareness, readiness milestones, and go-live notifications
Tailor messaging for executive, operational, and end-user audiences aligned to enterprise change management standards
Prepare Steering Committee materials; this lead is accountable for the content, not just the facilitation

Staffing strategy & delivery team guidance

Identify staffing impacts and resource needs driven by new interoperability capabilities; develop staffing transition plans as needed
Guide delivery teams on execution of readiness deliverables — who owns what, by when, and to what standard
Be flexible and willing to step in and execute directly when team capacity or capability gaps arise

Readiness tracking & go-live accountability

Maintain a living operational readiness tracker with clear status, owners, and due dates for every workstream
Report readiness status to program leadership with honest, specific assessments — not high-level summaries
Define and track go/no-go readiness criteria for each API release

Required qualifications

5+ years in operational readiness, change management, or business readiness roles on technology programs
Demonstrated understanding of healthcare interoperability (HL7 FHIR, API-based data exchange)
Proven track record of producing readiness artifacts independently — not relying on other team members to generate deliverables
Experience facilitating and preparing executive steering committee materials
Ability to develop and execute training, communication, and staffing plans in parallel
Strong next-step clarity — able to articulate specific, time-bound actions at any point in the program

Preferred qualifications

Background in managed care, health plan operations, or payer-side IT programs
Prosci ADKAR, PMP, or equivalent change/project management certification
Experience supporting CMS interoperability rule compliance programs (FHIR APIs, patient access, provider directory)
Familiarity with enterprise change management frameworks aligned to organizational standards
Ability to operate in a bridge-year or transition program context with compressed timelines

Job Type: Contract

Pay: $55.00 - $60.00 per hour

Experience:

Healthcare IT: 5 years (Required)
Operational Readiness: 5 years (Required)
Change Management: 5 years (Required)
HL7 FHIR: 2 years (Required)
CMS Interoperability Rule: 1 year (Required)

Work Location: Remote

Quick Apply

Refine Your Search

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API Operations Lead

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