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Tech & Electronics Troubleshooter (Part-Time)

Jay Brokers, LLC
Canton, GA

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Job Details

Part-time
$15 - $18 an hour

Benefits

On-the-job training
Employee discount
Flexible schedule

Qualifications

Moving
Technical support experience
IT

Full Job Description

We are seeking a versatile and detail-oriented team member to become an integral part of our operation. In this role, you will wear a range of hats: from extensively troubleshooting tech gadgets and consumer goods to actively processing incoming and outgoing shipments. This is a great part-time opportunity—perfect for students or adults looking for reliable income in a positive, family-friendly atmosphere. For candidates who enjoy working outdoors, there are also optional opportunities to pick up additional hours assisting with property maintenance.

Why Work Here?

Jay Brokers is a risk-free secondhand marketplace, proudly family-owned and operated for over 25 years. Colossians 3:23 sums up our workplace environment and philosophy. Employees are recognized and rewarded for their performance and their strict adherence to our established processes via quarterly bonuses. Semi-flexible hours make this ideal for folks looking to gain new skills through on-the-job training while working alongside a supportive team.

Who is the Ideal Fit?

A Process-Follower: Someone who thrives on executing a proven system to the letter. (Note: This is a "run the playbook" role, not a "carve your own path" role).
Humble & Teachable: Someone who is eager to learn, takes feedback well, and asks questions rather than making assumptions.
A Problem-Solver: Someone who isn't intimidated by complex troubleshooting procedures and enjoys figuring out how things work.
A Team Player: Someone who is always willing to jump in and help out where needed, bringing their 'A' game to work every day.
Active & Upbeat: Someone who appreciates physical activity on the job and keeps a positive, steady pace while moving.
A Vocal Communicator: Someone who never guesses, but always stops and asks. We prefer a dozen questions over one assumption that has to be fixed later.

Schedule/Weekly Hours:

10 hours per week minimum (potential for up to 25/wk)
MUST have minimum availability 12:00 PM - 5:00 PM on Tuesdays and Thursdays (Opportunities for additional hours and days on Mon, Wed, Fri).

Responsibilities:

Troubleshoot gadget and tech-related issues using established procedures.
Process incoming merchandise by unpacking, cleaning, verifying, and performing accurate data entry.
Assemble and package merchandise or material for safe shipping.
Support other team members, demonstrating a willingness to help with routine duties as assigned.
[Optional Add-On]: Assist with outdoor property maintenance to earn additional hours. Tasks include pressure washing, blowing, trimming, clearing, pine straw/mulch installation, and precision lawn care.

Qualifications:*

Able to retain training and strictly follow a process, while utilizing strong problem-solving skills when faced with anomalies.
Strong perfectionistic mindset; not willing to settle for mediocre work. Must be highly detail-oriented and quick to notice small obscurities.
Must possess the utmost integrity, a hard work ethic, and a humble attitude.
Preferred familiarity with databases and web-based interfaces.
Preferred familiarity with a wide range of consumer products (tech, watches, guitars, hifi audio, tools, cameras, pro audio/video, fine jewelry, etc.).
Able to lift heavy boxes up to 70 pounds (rare, but on occasion).
Able to climb a stock aisle ladder to retrieve inventory and boxes.

*To comply with regulations by the Americans with Disabilities Act (ADA), the principal duties in job descriptions must be essential to the job. To identify essential functions, focus on the purpose and the result of the duties rather than the manner in which they are performed. The following definition applies: a job function is essential if removal of that function would fundamentally change the job.

Job Type: Part-time

Projected Total Compensation: $15.00 - $18.00 per hour

Expected hours: 10 – 25 per week

Benefits:

Employee discount
Flexible schedule

Application Question(s):

In the workplace, do you prefer to be given a strict step-by-step process to follow, or do you prefer to figure out your own way of doing things? Please explain.
Please provide your specific availability for each day: Mon, Tues, Wed, Thurs, Fri.
What is most appealing to you about this specific job opening at Jay Brokers?
Please share your experience in troubleshooting gadget/computer issues.
We occasionally have optional outdoor property maintenance hours available (pressure washing, yard work, specialized turf care) for those looking to maximize their weekly hours. Is this something you would be interested in? (Note: Answering 'No' will not negatively impact your application for the Tech role)

Work Location: In person

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