Top 1693 Pc/hardware support tech Jobs

Technical Service Desk Analyst - PT (Remote)
Unity —Las Cruces, NM
- Part-time
- Remote
- Communication skills
- Entry level
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CS Tech Support Specialist I (***)
Moda Health —Milwaukie, OR
- $21.30 - $23.96 an hour
- Weekends as needed
- Microsoft Excel
- Computer literacy
- Writing skills
- Paid holidays
- Health insurance
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IT Support Technician
BWE II LLC —Houston, TX
- $17 - $20 an hour
- On call
- Experience equivalent to degree accepted
- Associate's degree
- Entry level
- Paid holidays
- Opportunities for advancement
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IT Support Engineer L1
ITAZON TECH —Sidney, OH
- $150 - $200 a day
- Contract
- Microsoft Outlook
- English
- Mid-level
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Senior Technical Support Specialist
XOTIC PC —Lincoln, NE
- $17.00 - $19.50 an hour
- Email
- Remote
- Mid-level
- High school diploma or GED
- Typing
- Health insurance
- Dental insurance
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Customer Service / Tech Support Rep – Financial (Remote)
Concentrix —Texas
- $15 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Product IT & Tech Support Specialist (m/f/x)
LAP GmbH Laser Applikationen —Boynton Beach, FL
- Monday to Friday
- Computer Science
- Hospital
- Customer service
- Health insurance
- 401(k)
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Garner, NC
- $25 - $41 an hour
- Full-time
- Computer Science
- Mid-level
- High school diploma or GED
- Paid parental leave
- AD&D insurance
IT Support Engineer I, Ops Tech Solutions
Amazon.com Services LLC —Dallas, TX
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Product Specialist – Gaming PC & GPU Servers
Zotac USA Inc —Irwindale, CA
- $50,000 - $80,000 a year
- Full-time
- Computer Science
- PMP
- Mid-level
- Health insurance
- Dental insurance
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1d
IT Network System Administrator
Lebanon Internal Medicine Associates —Lebanon, PA
- $32 - $45 an hour
- Full-time
- Medical office experience
- Internal Medicine
- System design
- Health insurance
- Dental insurance
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Managed IT Support Technician
AcaciaIT —Tucson, AZ
- $17 - $23 an hour
- Overnight shift
- Hybrid work
- Azure
- Mid-level
- 3 years
- Health insurance
- 401(k)
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11d
Education Technologist
Special Education Service Agency —Anchorage, AK
- $56,694 - $87,027 a year
- Full-time
- Background check
- Google Workspace
- Experience working with individuals with disabilities
- Paid training
- Health insurance
Quick Apply
SCADA Technician, Sustaining
Form Energy, Inc —Weirton, WV
- Full-time
- Computer science
- Computer Science
- Continuous improvement
- Paid parental leave
- Relocation assistance
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Building Automation Controls Technician - Niagara
Haynes Mechanical Systems —Denver, CO
- $40 - $65 an hour
- Full-time
- Construction site
- Customer service
- 5 years
- Paid holidays
- Relocation assistance
Quick Apply
Tech II
Klinger Moving, a Corovan Corporation Affiliate —San Leandro, CA
- $22.75 - $25.80 an hour
- Overtime
- English
- Mid-level
- Office
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Electrical Instrumentation and Controls Tech - Level 1
Pixelle Speciality Solutions —Spring Grove, PA
- $42.32 an hour
- Basic math
- Mid-level
- Trade school
Quick Apply
Channel Marketing Specialist
Gigabyte —City of Industry, CA
- $26 - $30 an hour
- Email
- Social media management
- Data analysis skills
- Mid-level
- Paid holidays
- Health insurance
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IT Services Manager
MetaTechnical —Narberth, PA
- $6,000 - $8,500 a month
- Full-time
- Background check
- Software troubleshooting
- Mid-level
- Health insurance
- Paid time off
Quick Apply
4d
Web Customer Support Specialist
Cook Systems —Tallahassee, FL
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance

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Technical Service Desk Analyst - PT (Remote)

Unity -
Las Cruces, NM

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Job Details

Part-time

Qualifications

Communication skills
Entry level

Full Job Description

Job Title: Part Time, IT Service Desk Analyst, Tier 1

FLSA Status: Non - Exempt

Reports to: Service Desk Manager/Supervisor

Healthcare has surpassed manufacturing and retail to become the largest and most rapidly growing source of jobs in the US. Additionally, the practice of medicine has become more tech focused than ever before. At UnityBPO, we directly impact how healthcare workers do their jobs by helping them navigate this new technical landscape. If you love technology and the chance to be involved in the business of healthcare - you can be at the forefront of these changes and make a difference by joining our team.

WHO WE ARE

UnityBPO is a premier Health IT company providing business process and technology services in two healthcare markets: acute and post-acute. We are the Lifeline for clinicians and patients across the country. Unity creates value for healthcare entities by reducing costs while dramatically improving provider and patient satisfaction with technology. Our clinical/technical services are unparalleled in the industry providing healthcare with a remote support model that drives efficiency as well as reduces turnover. We also provide a turnkey model that can optimally manage your total technology enterprise. We have an experienced, highly qualified team of hard-working people in all areas of the company. We TRANSFORM healthcare delivery by creating a better LIFE, every day.

SERVICE DESK ANALYST I POSITION SUMMARY

Our Service Desk Analyst are the first line of resolution for our clients. Whether it be communication via phone, email or chat, our Analysts provide timely support to both our internal and external customers

Roles, Responsibilities and Expectations

Assist multiple clients across different ticketing systems.
Quickly and efficiently identify the customer’s specific information.
Resolve technical P.C. software and hardware problems by utilizing logical problem-solving skills and referencing documented processes and procedures. (Microsoft Office, Win7, VPN, Active Directory, customer specific software applications, laptops, desktops, printers, VOIP telephony etc.).
Effectively escalate unresolved tickets to the appropriate team to ensure that the customer issue gets resolved.
Using the client-based requirements within the ITIL framework, correctly assign Urgency and Impact to tickets.
Provide End-User Electronic Health Record (EHR) usability assistance to clinicians including, but not limited to doctors, nurses, and therapists.
Create an exceptional customer service experience by bringing your polished communications, patience, and empathy for the customer calling.
Capacity to work independently and effectively while maintaining good team interactions.
Partner with team members to ensure that the phones are covered during breaks, lunch, etc.
Flexibility in scheduling to meet the needs of the business

Requirements and Preferences

High School diploma or G.E.D. equivalent/and or experience.
Previous experience in a Customer Service Environment
Working knowledge of PC operations
Excellent verbal and written communication skills.
Able to multi-task using multiple systems simultaneously
Ability to excel at problem solving – if you like logic puzzles, this is the job for you!
Will need to receive feedback and apply it in real-time
Ability to adapt to an ever-changing environment

Experience with the Following Strongly Desired

CompTIA A+ Certification preferred
Knowledge of medical-based terms and phrases
Electronic Health Record – EHR experience – working within the EHR a plus

DAYS & EVENING POSITIONS AVAILABLE

Part Time Employees can work between 20-29 hours per week. It is possible the needs of the business may require certain days of the week, or specific time frames within each day. However, the hiring team will discuss the current hours of the applicants’ availability during the interview process.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification/job function.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.

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Refine Your Search

pc/hardware support tech jobs

Technical Service Desk Analyst - PT (Remote)

CS Tech Support Specialist I (***)

IT Support Technician

IT Support Engineer L1

Senior Technical Support Specialist

Customer Service / Tech Support Rep – Financial (Remote)

Product IT & Tech Support Specialist (m/f/x)

IT Support Engineer I, Ops Tech Solutions (OTS)

IT Support Engineer I, Ops Tech Solutions

Product Specialist – Gaming PC & GPU Servers

IT Network System Administrator

Managed IT Support Technician

Education Technologist

SCADA Technician, Sustaining

Building Automation Controls Technician - Niagara

Tech II

Electrical Instrumentation and Controls Tech - Level 1

Channel Marketing Specialist

IT Services Manager

Web Customer Support Specialist

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