Top 10453 Pc/network support Jobs

IT Support Tier I
ACF Technologies, Inc. —Remote
- $18 - $21 an hour
- On call
- Remote
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
Desktop Support Level 2
Americas Technician Services —Raleigh, NC
- $25.00 - $38.50 an hour
- Urgently hiring
- Mid-level
- Windows
- Microsoft Office
Quick Apply
8d
Remote Service Desk Analyst or IT Technical Support Analyst
eSudo Technology Solutions —San Jose, CA
- Full-time
- Remote
- Mid-level
- Windows
- Analysis skills
- Paid holidays
- Tuition reimbursement
IT Help Desk Technician
Bibiyan Law Group, P.C. —Los Angeles, CA
- $26 - $33 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Cloud Service Administrator I (Night Shift)
CloudWave —Remote
- $55,000 - $60,000 a year
- Weekends as needed
- 1 year
- Entry level
Quick Apply
Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Client Support Engineer
Thrive —New York, NY
- $80,000 - $105,000 a year
- Full-time
- Mid-level
- Organizational skills
Quick Apply
Desktop Support Technician
Ovation Workplace Services Inc —Boston, MA
- $35,000 - $49,000 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
Quick Apply
Windows Helpdesk Support
Xperteks —Wilton, CT
- Full-time
- Google Workspace
- Mid-level
- Windows
Quick Apply
IT Support / Help Desk Specialist
BradyPLUS —Bell, CA
- $26 - $27 an hour
- Full-time
- Background check
- Computer science
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
IT Support Associate I
Expeditors —Edison, NJ
- $50,000 - $60,000 a year
- Full-time
- SharePoint
- Communication skills
- Entry level
- Employee stock purchase plan
- Paid holidays
Quick Apply
Desktop Support Analyst
LIFELONG MEDICAL CARE —Berkeley, CA
- $23.18 - $26.95 an hour
- Full-time
- Mid-level
- Windows
- 3 years
Quick Apply
Tier 2 IT Support Specialist
Evolver Inc —Reston, VA
- Weekends as needed
- Remote
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
IT Service Desk – Phone Support
Sonoma Consulting Inc. —Irving, TX
- Contract
- Mid-level
- Windows
- SQL
Quick Apply
Primary Care Physician
Family Health, PC —Riverview, MI
- Full-time
- Medicine
- Internal Medicine
- Primary Care
- Opportunities for advancement
Quick Apply
National Sales Manager, Electrical Test Equipment
ProgUSA LLC —Remote
- $90,000 - $120,000 a year
- Full-time
- Remote
- Background check
- Microsoft Office
- Analysis skills
- Health insurance
- Paid time off
Quick Apply
3d
CMM Programmer PC-DMIS - 5 years experience required
Advanced Precision Engineering, Inc. —Ipswich, MA
- $110,000 - $150,000 a year
- Full-time
- 5 years
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
Sales Engineer
Allied Telesis —San Jose, CA
- $140,000 - $180,000 a year
- Full-time
- Computer Science
- 5 years
- Bachelor of Science
Quick Apply
IT Manager / Senior IT Manager (based on experience)
ARKRAY GROUP —Plano, TX
- Full-time
- Computer science
- Computer Science
- HIPAA
- Health savings account
- Health insurance
Quick Apply
Ingeniero de automatización (automation engineer)
Cushman & Wakefield Amazon —Santa Rosa, PR
- $80,000 a year
- Full-time
- Ability to climb stairs
- Ability to lift 50 pounds
- Leadership
- Health savings account
- Health insurance
6d

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IT Support Tier I

ACF Technologies, Inc. -
Remote

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Job Details

$18 - $21 an hour

Qualifications

IIS
Software implementation
SSRS
Microsoft Exchange
Research
Windows
Network infrastructure
SQL
Cisco routers/switches implementation
Math
Email configuration (technical support)
Computer hardware
Hardware support
Scripting
Networking equipment (troubleshooting support)
System deployment
SNMP
SMTP
Windows Server administration
Client-server architecture
Debugging
Network security
Database software proficiency

Full Job Description

JOB PURPOSE: The Customer Care, IT Support Tier I will support external clients in their use of ACF’s products; understand the client’s business needs and improve client satisfaction with ACF’s products. This is a high-profile position where client satisfaction and maintaining ACF’s high-quality standards are a priority.

This is a remote work from home position using ACF supplied hardware. Must have good/excellent internet access at home and a dedicated work area free of any distractions.

Essential Duties and Responsibilities:
Support ACF clients on issues which can include product administration, design, training and troubleshooting, and analyzing customer software performance issues.
Develop technical and functional expertise in all ACF products.
Resolve client issues in a timely manner by performing research, local testing, or by directing the client to the applicable documentation.
Document known issues/fixes/workarounds in knowledgebase articles.
Maintain customer database by logging all support calls.
Provide on-call coverage in a rotation.

Job Requirements & Skills:
BS in Computer Science, Information Systems or a technically related field or equivalent related work experience in a multi-site software services environment.
Working knowledge of Microsoft Windows Server platforms 2008R2/2012, SQL, IIS server and other associated networked systems, managed switches (Cisco, Bay, Netgear, etc.) network security, etc.
An understanding of network topology concepts and protocols: WAN, LAN, DNS, DHCP, SMTP, SNMP, TCP/IP, HTTP, IMAP, POP3, EXCHANGE.
Experience in client/server networking environments and best practices, experience with hardware vendors, and a strong understanding of networking aspects.
Experience configuring, setting up, and debugging PC-based and Web-based systems.
Understanding of SQL/Scripting/Reporting SQL Server Reporting Services.
Preferred Certifications: Security + and Cloud +
Help Desk experience preferred.
Exhibit "Customer Success" behavior
Experience with NetSuite helpdesk software preferred
Software as a service (SaaS) experience
Requires reading; math; conducting research via customer-oriented questions; documenting feedback and coordinating with others to accomplish results.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at a time.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Quick Apply

Refine Your Search

pc/network support jobs

IT Support Tier I

Desktop Support Level 2

Remote Service Desk Analyst or IT Technical Support Analyst

IT Help Desk Technician

Cloud Service Administrator I (Night Shift)

Helpdesk Customer Support

Client Support Engineer

Desktop Support Technician

Windows Helpdesk Support

IT Support / Help Desk Specialist

IT Support Associate I

Desktop Support Analyst

Tier 2 IT Support Specialist

IT Service Desk – Phone Support

Primary Care Physician

National Sales Manager, Electrical Test Equipment

CMM Programmer PC-DMIS - 5 years experience required

Sales Engineer

IT Manager / Senior IT Manager (based on experience)

Ingeniero de automatización (automation engineer)

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