Top 108 Pc refresh technician Jobs

Help Desk Analyst
Buchanan Technologies —Dallas, TX
- $24 - $25 an hour
- Temporary
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
Quick Apply
Senior Lead Installation Technician
Leidos —Alexandria, VA
- $92,300 - $166,850 a year
- Full-time
- 5 years
- Master's degree
- High school diploma or GED
PC Technician (Contractor)
Skillforce IT —Cordova, TN
- $18 - $28 an hour
- Temporary
- Windows
- In-person
- Entry level
Quick Apply
6d
End User Experience – PC Garage and GM Defense End User Support Technician
General Motors —Warren, MI
- Email
- Mid-level
- Organizational skills
- In-person
- Benefits from day one
3d
PC Technician Support, Intermediate
Blue Shield of California —Lodi, CA
- $23.91 - $33.47 an hour
- Full-time
- Hybrid work
- Background check
- Customer service
- Pass drug screening
- Work from home
Endpoint Support Technician
Jack Henry & Associates —Allen, TX
- $49,750 - $62,250 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
9d
PC Support Analyst
Yamaha Motor US —Marietta, GA
- 5 years
- Computer literacy
- Writing skills
- Profit sharing
- Wellness program
Desktop Tier 2 Technician
AAC Inc —Rockville, MD
- $55,000 - $60,000 a year
- Bachelor of Science
- Writing skills
- Mid-level
Quick Apply
Tech Support Technician 1
Pride Sports dba Gathr Outdoors —Haddam, CT
- $27 - $30 an hour
- Full-time
- Microsoft Outlook
- Office
- High school diploma or GED
Quick Apply
IT Field Services Technician
Syncreon —Rialto, CA
- $31.12 - $36.81 an hour
- Weekends as needed
- English
- Mid-level
- Warehouse
IT Helpdesk Technician
Roberts Resorts & Communities —Scottsdale, AZ
- Full-time
- Google Workspace
- Computer science
- Microsoft Excel
- Paid holidays
- Disability insurance
Quick Apply
Help Desk Technician
KECHES LAW GROUP PC —Milton, MA
- $60,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
IT Help Desk Specialist
KMRG, LLC —Washington, DC
- $108,000 - $125,000 a year
- Full-time
- Mid-level
- Office
- AWS
8d
Help Desk Technician
Frontier Door & Cabinet —Tacoma, WA
- $30 - $33 an hour
- English
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
4d
Tier II Computer Support Specialist
KMRG, LLC —Washington, DC
- $108,000 - $125,000 a year
- Full-time
- Mid-level
- Office
- AWS
8d
Tech Support Specialist
Pride Sports —Brentwood, TN
- Full-time
- Microsoft Outlook
- Office
- High school diploma or GED
Quick Apply
Senior Desktop Support Technician
Vistex BKV —Hoffman Estates, IL
- $75,000 - $90,000 a year
- On call
- Hybrid work
- Microsoft Outlook
- 5 years
- Office
- Health insurance
- 401(k)
Quick Apply
EUC technician/Site IT Support
Tata Consultancy Services —Tempe, AZ
- $50,000 - $60,000 a year
- Computer Science
- Research
- Mid-level
- Commuter assistance
- Health insurance
Endpoint Support Specialist
KMRG, LLC —Washington, DC
- $108,000 - $125,000 a year
- Full-time
- Mid-level
- Office
- AWS
8d
IT Helpdesk Technician
Roberts Resorts —Scottsdale, AZ
- Full-time
- Google Workspace
- Computer science
- Microsoft Excel
- Paid holidays
- Disability insurance

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Help Desk Analyst

Buchanan Technologies -
Dallas, TX

Quick Apply

Job Details

Temporary | Temp-to-hire | Contract
$24 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Non-technical user support
Customer communication
Help desk support experience
Content creation for technical audiences
Technical documentation
Hardware maintenance
Windows
Administrative experience
Computer hardware
Desktop (troubleshooting support)
Customer relationship management (CRM) systems (technically supported)
Organizational skills
IT
System deployment
Desktop administration
Technical writing experience within technology
Hardware diagnostics
CompTIA A+
Help desk

Full Job Description

Job: Help Desk Analyst

Schedule: Monday to Friday 7 AM to 4 PM

Terms: 12-month contract with Strong potential for Contract to hire

***This position requires a pre-employment background investigation including criminal history check, drug screening, and fingerprinting. Selectee must be able to obtain and maintain a Sensitive security clearance/access determination.*****

The technician monitors and manages escalated routine administrative tasks and IT Help Desk events, providing technical support to end users across a variety of issues.

Key Responsibilities:

Monitors and manipulates the operation of escalated routine administration tasks and Help Desk events.
Provides support to end users on a variety of issues.
Installs, configures, and troubleshoots PCs, laptops, and peripherals.
Resolves escalated problems in accordance with IT Help Desk standards and guidelines.
Serves as second-level support and lead technician for non-routine and major events and incidents.
Identifies, researches, and resolves complex technical issues.
Responds to telephone and email requests related to IT Help Desk operational support.
Maintains and updates Standard Operating Procedures (SOPs) for the IT Help Desk.
Creates new SOPs as needed to ensure up-to-date documentation.
Trains and coordinates with other IT staff as required.
Demonstrates competency in performing all IT Help Desk functions.
Safeguards physical access to Exchange-restricted data, processes, and services.

Requirements:

3+ years of experience providing end-user technical support in an enterprise IT environment.
Strong knowledge of Windows 10 and Windows 11 operating systems.
Experience with PC refresh and lifecycle management projects, including hardware deployment and imaging.
Familiarity with tools such as SCCM, Intune, Active Directory, and remote desktop support platforms.
Ability to diagnose and resolve complex hardware and software issues independently.
Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
Ability to follow documented procedures and create/update technical documentation.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
CompTIA A+, Microsoft certifications (MD-100/MD-101), or equivalent experience preferred.
Must be able to lift and move equipment up to 50 lbs.
Availability for occasional after-hours or weekend work as required.

Job Types: Contract, Temp-to-hire

Pay: $24.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance

Experience:

Help desk: 3 years (Required)

Ability to Commute:

Dallas, TX 75236 (Required)

Work Location: In person

Quick Apply

Refine Your Search

pc refresh technician jobs

Help Desk Analyst

Senior Lead Installation Technician

PC Technician (Contractor)

End User Experience – PC Garage and GM Defense End User Support Technician

PC Technician Support, Intermediate

Endpoint Support Technician

PC Support Analyst

Desktop Tier 2 Technician

Tech Support Technician 1

IT Field Services Technician

IT Helpdesk Technician

Help Desk Technician

IT Help Desk Specialist

Help Desk Technician

Tier II Computer Support Specialist

Tech Support Specialist

Senior Desktop Support Technician

EUC technician/Site IT Support

Endpoint Support Specialist

IT Helpdesk Technician

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