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Senior Manager, Order Fulfillment
AutoZone —Memphis, TN
- Online Application
- Marketing
- 3 years
- Master's degree
- Store discount
- Employee stock purchase plan
Engineering Manager
PMX Industries Inc. —Cedar Rapids, IA
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Sr Manager, Aircraft Certification & ODA Administrator
Piper Aircraft, Inc. —Vero Beach, FL
- Overtime
- Microsoft Excel
- OSHA
- Ability to walk for extended periods
Quick Apply
Supply Chain Manager
Amphenol DC Electronics —San Jose, CA
- $100,000 - $150,000 a year
- Full-time
- ERP systems
- Bachelor's degree
- Travel
- Health savings account
- Health insurance
Quick Apply
Quality and Supply Chain Manager
Yokogawa Fluid Imaging Technologies, Inc. —Scarborough, ME
- From $100,000 a year
- Full-time
- Oracle
- Engineering
- Office
- Health savings account
- Health insurance
Quick Apply
Maintenance & Reliability Manager
Poclain Hydraulics Inc —Sturtevant, WI
- $125,000 - $150,000 a year
- 7 years
- Engineering
- Mentoring
Quick Apply
Business Unit Manager- PCD/Medical
Marsh Bellofram —New Cumberland, WV
- Full-time
- Management
- Sales
- 5 years
- Health savings account
- Health insurance
Quick Apply
Fabrication Operations Manager
Sanmina Corporation —Fremont, CA
- $150,000 - $200,000 a year
- Supervising experience
- Bachelor's degree
- Mentoring
- Paid holidays
- Disability insurance
Production Manager - 3rd Shift
Norwich Pharmaceuticals Inc —Norwich, NY
- $85,000 - $95,000 a year
- Full-time
- Bachelor of Science
- Employment & labor law
- 3 years
- Wellness program
- Health savings account
Quick Apply
Maintenance Manager
TreeHouse Foods —Cambridge, MD
- $97,500 - $146,300 a year
- Full-time
- Engineering
- Analysis skills
- Supervising experience
- Paid training
- Tuition reimbursement
Commercial Launch & Deployment Manager
Mill —San Bruno, CA
- $160,000 - $200,000 a year
- Computer literacy
- Residential
- 3 years
Quick Apply
Quality Assurance Manager
Olympus Arms, Inc —Helena, MT
- $25 - $30 an hour
- Full-time
- Background check
- Management
- ERP systems
- Paid holidays
- Health insurance
Quick Apply
9d
Founding Sales Manager (GTM Operator)
GIGR INC —San Francisco, CA
- From $80,000 a year
- Full-time
- 5 years
- English
- Fair chance
- Health insurance
- Flexible spending account
Quick Apply
Commercial Solar Fleet Technical Lead
Harvest Power —Islip Terrace, NY
- $60,000 - $100,000 a year
- Full-time
- Engineering
- 3 years
- Analysis skills
- Health savings account
- Dental insurance
Quick Apply
7d
Maintenance Manager (Manufacturing)
Confidential —Canton, MI
- Full-time
- Background check
- Engineering
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Senior IT Systems Lead
Washington Center for Bleeding Disorders —Seattle, WA
- $135,000 - $165,000 a year
- Full-time
- Background check
- Computer science
- 7 years
- Health insurance
- Dental insurance
Quick Apply
Program Manager
Shermco Industries, Inc. —Irving, TX
- $165,000 - $190,000 a year
- Full-time
- Sales
- 5 years
- Analysis skills
Project Manager-Pharma
Confidential —San Juan, PR
- From $50,000 a year
- Full-time
- PMP
- 5 years
- Engineering
- Health insurance
- Dental insurance
Quick Apply
Hub Manager I
Yzer Last Mile LLC —Madison, WI
- $76,000 - $78,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quality Manager CNC Inspection & Customer Quality
DW PRODUCTS —Cedar Rapids, IA
- Full-time
- Mid-level
- US work authorization
- In-person
- Paid holidays
- Disability insurance
Quick Apply

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Senior Manager, Order Fulfillment

AutoZone -
Memphis, TN

Apply Now

Job Details

Full-time

Benefits

Store discount
Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Team leadership
Supply chain inventory management
Order shipping
Dangerous goods
Leading team collaboration initiatives
Logistics vendor relationship management
Hazardous materials transportation
Carrier management

Full Job Description

The successful candidate will bring experience in e-commerce, store and supply-chain fulfillment operations, team management, and data analysis, preferably within the automotive or specialty retail industry. This individual will play a key role in driving precision, efficiency, and scalability across AutoZone’s fulfillment operations. The role requires a self-motivated, detail-oriented leader who learns quickly, communicates effectively, and is comfortable working with data.

A strong commitment to delivering exceptional service and creating outstanding customer experiences is essential. The Sr. Manager must demonstrate deep expertise in operational workflows across three core components: First Mile (product inventory, stocking locations, and order placement), Middle Mile (long-haul transportation), and Last Mile (delivery to the customer).

This role is responsible for both pre-order workflows (inbound activities such as product inventory, availability, and sourcing) and post-order workflows (outbound activities including picking, packing, staging, and delivery). A clear understanding of how these workflows work together is critical to ensuring orders are fulfilled accurately, on time, and at scale, while maximizing profitability.

In addition, the role requires strong knowledge of shipping processes and capabilities, including carrier management, last-mile delivery providers, and HazMat shipping. The Sr. Manager will lead a team of Product Managers responsible for the product roadmap and capabilities of AutoZone’s Order Management System, Drop Ship System, and Shipment Management System, as well as Fulfillment Managers and Drop Ship and Delivery Operations Managers.

Oversee the end-to-end order lifecycle, from order placement through invoicing and payments.
Train and mentor the team, fostering a positive, productive work environment.
Lead and support the team through alignment, issue resolution, escalations, and complex issues.
Serve as the primary point of contact for Customer Service, Store, and Fulfillment teams to address questions and escalations and enable timely, customer-focused solutions.
Partner with Store and Fulfillment management to resolve issues quickly and efficiently, minimizing disruption to the production floor.
Collaborate across teams to prioritize and manage workflows to ensure on-time delivery.
Translate business objectives into a clear roadmap and ensure delivery against KPIs.
Partner with engineering to deliver solutions while balancing speed, quality, and trade-offs.
Use data and associate/customer feedback to identify friction points and drive improvements.
Collaborate across supply chain, automation, and store operations teams.
Identify opportunities to improve order management processes; implement solutions to enhance efficiency and accuracy, including developing SOPs and supporting documentation.
Track KPIs to monitor team performance and assess overall department health.
Create and execute action plans that improve operational processes and promote a culture of continuous improvement.

Bachelor’s or Master’s degree in Technology, Business, Marketing, or a related field, or equivalent practical experience
Minimum 5–7 years of customer service experience, preferably within an e-commerce environment
Minimum 3 years of people management experience, leading a small but agile team
Proven ability to deliver high-quality, customer-focused experiences across web, mobile, or platform products
Strong written and verbal communication skills, with the ability to influence and align diverse stakeholders
Experience leveraging quantitative and qualitative data to inform product vision and decision-making
High attention to detail, with the ability to manage competing priorities in a fast-paced environment
Strong collaboration, negotiation, and problem-solving skills across functional boundaries
Familiarity with Agile/Scrum methodologies and modern product development practices
Experience in the automotive or specialty retail industry preferred

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits at AutoZone

AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time):

Competitive pay
Unrivaled company culture
Medical, dental and vision plans
Exclusive discounts and perks, including an AutoZone in-store discount
401(k) with company match and Stock Purchase Plan
AutoZoners Living Well Program for free mental health support
Opportunities for career growth

Additional Benefits for Full-Time AutoZoners:

Paid time off
Life, and short- and long-term disability insurance options
Health Savings and Flexible Spending Accounts with wellness rewards
Tuition reimbursement

Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Online Application:

An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.

Apply Now

Refine Your Search

systems manager jobs

Senior Manager, Order Fulfillment

Engineering Manager

Sr Manager, Aircraft Certification & ODA Administrator

Supply Chain Manager

Quality and Supply Chain Manager

Maintenance & Reliability Manager

Business Unit Manager- PCD/Medical

Fabrication Operations Manager

Production Manager - 3rd Shift

Maintenance Manager

Commercial Launch & Deployment Manager

Quality Assurance Manager

Founding Sales Manager (GTM Operator)

Commercial Solar Fleet Technical Lead

Maintenance Manager (Manufacturing)

Senior IT Systems Lead

Program Manager

Project Manager-Pharma

Hub Manager I

Quality Manager CNC Inspection & Customer Quality

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