Top 941 Pc technician sr Jobs

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4d

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Sr. DHS Support Service Specialist

Getinge -
Indianapolis, IN

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Job Details

Full-time
$33 - $40 an hour

Benefits

Commuter assistance
Caregiver leave
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
On-the-job training
Parental leave
Vision insurance
401(k) matching
Flexible schedule
Life insurance

Qualifications

Teamwork
Bachelor of Science
Employee relationship building
Technology security practices
Bachelor's degree
Computer networking
Computer Information Systems
Information Technology

Full Job Description

Sr. DHS Support Service Specialist

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Job Overview

The Sr. DHS Onsite Support Specialist supports Getinge’s Digital Health Solutions (DHS) portfolio of products onsite for a singular customer. The position is trained to support the Tegris OR Integration system while working closely with Operating Room staff on a daily basis. This position will be directly responsible for ensuring customer satisfaction and providing a high level of customer service for Getinge’s products.

Job Responsibilities and Essential Duties

Provide excellent Tegris support onsite. This includes:
Prompt, professional, and courteous maintenance of Tegris products to meet guaranteed response times.
Ownership of Tegris Level 1 and 2 support cases.
Advanced Tegris problem solving.
Escalating Tegris Level 3 support cases to Engineering.
Ongoing end-user training as requested.
Ensure adherence to company quality system processes, protocols, and SOP’s.
Establish and maintain positive and cooperative working relationships with customers and colleagues, conducting oneself in a professional and responsible manner at all times.
Maintain personal competence for meeting job responsibilities through effective use of product information and technical data provided by the company and others.
Participate in training seminars, meetings, and on-the-job training programs. Demonstrate a deep and thorough understanding, and an ability to apply concepts and knowledge obtained from these training and skill development sources.
Enhance company’s image by participating in regional and national trade shows when required.
Comply with all company policies and perform other related responsibilities and assignments as required.
Other duties as assigned.

Minimum Requirements

B.S. Information Systems, or Information Technology /Computer related field, or equivalent combination of education and experience.
4 years’ experience in healthcare IT, OR technologies, or Sterile Processing technologies.

Required Knowledge, Skills and Abilities

Demonstrated success in maintaining high levels of customer satisfaction.
Strong ability to solve complex problems.
Understanding of client/server technologies, networking, and IT Security topics.
Strong attention to detail and highly organized.
Strong team player who thrives in a collaborative environment.
Motivated and able to work without direct supervision.
Ability to adapt to a fast-paced continually changing business and work environment while managing multiple priorities.
Strong working knowledge of client server technology, networking, and security.

INDAS

About us 

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.  

Benefits at Getinge:

At Getinge, we offer a comprehensive benefits package, which includes:

Health, Dental, and Vision insurance benefits
401k plan with company match
Paid Time Off
Wellness initiative & Health Assistance Resources
Life Insurance
Short and Long Term Disability Benefits
Health and Dependent Care Flexible Spending Accounts
Commuter Benefits
Parental and Caregiver Leave
Tuition Reimbursement

Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

Pay: $33.00 - $40.00 per hour

Benefits:

401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: In person

Apply Now

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pc technician sr jobs

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