Top 816 Phone operator Jobs

Phone Operator and Appointment Scheduler
Santo Nino Health Center —Burbank, CA
- $21 - $23 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
Quick Apply
9d
Phone Operator Specialist
The Specialty Alliance —Cedar Park, TX
- $20 an hour
- Seasonal
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Royal Service Agent (Hotel Phone Operator)
AccorHotel —San Francisco, CA
- $34.64 an hour
- Full-time
- Residential
- US work authorization
- Communication skills
Quick Apply
Call Center Operator - All Shifts
AFCO LLC —Bethesda, MD
- $23 an hour
- Night shift
- Writing skills
- Administrative experience
- High school diploma or GED
Quick Apply
Phone Operator
Bay Area Medical Exchange —Clearwater, FL
- $12.25 - $12.61 an hour
- Weekends as needed
- Office
- Typing
- Entry level
Inbound Answering Service Operator
CONTINENTAL MESSAGE SOLUTION 2 LLC —Las Vegas, NV
- Computer literacy
- High school diploma or GED
- Criminal background check
- Paid training
Part-Time Telephone Operator (Required telephone experience) - Brooklyn
NYU Langone Health —Brooklyn, NY
- $25.66 an hour
- Part-time
- Mid-level
- High school diploma or GED
- 2 years
- Wellness program
Telephone Operator
Marriott International, Inc —Chicago, IL
- $26.76 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Phone Operator Specialist II
The Specialty Alliance —Elgin, IL
- $19 - $21 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Communication skills
Quick Apply
Telephone Operator ( Per Diem, All Shifts)
Penn Medicine —Plainsboro, NJ
- $16.55 - $21.70 an hour
- Per diem
- Mid-level
- High school diploma or GED
- Tuition reimbursement
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Overnight PBX/Phone Operator
Omni Hotels & Resorts —Frisco, TX
- Weekends as needed
- Adults
- English
- Entry level
Quick Apply
11d
PBX Operator
San Antonio Regional Hospital —Upland, CA
- $23.00 - $31.82 an hour
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
FACILITES CALL CENTER SPECIALIST I (night shifts)
Stanford Health Care —Menlo Park, CA
- $31.30 - $35.25 an hour
- Full-time
- High school diploma or GED
- Military encouraged
- Communication skills
Dispatcher & Phone Operator (Evening, Night, & Weekends)
Infina Health —Reading, PA
- $15 - $20 an hour
- Weekends as needed
- High school diploma or GED
- Typing
- Communication skills
Quick Apply
Customer Support Representative
Sound Telecom —Spokane, WA
- $18 - $21 an hour
- Weekends as needed
- Computer literacy
- No experience needed
- English
- Health insurance
- Dental insurance
Quick Apply
Telephone Operator
Illinois CancerCare —Peoria, IL
- $16 - $25 an hour
- High school diploma or GED
- Typing
- In-person
- Health savings account
- Paid holidays
Telephone Operator (PBX)
Corona Regional Medical Center —Corona, CA
- $23.00 - $34.32 an hour
- Part-time
- Acute care
- Hospital
- Entry level
Phone Operator / Receptionist
SHELOR MOTOR MILE INC —Christiansburg, VA
- From $15 an hour
- Part-time
- Computer literacy
- Communication skills
- Entry level
Phone Operator
Sun City Orthopedics —El Paso, TX
- Up to $20,000 a year
- Full-time
- Spanish
- English
- In-person
- Health insurance
- Dental insurance
Quick Apply
5d
Switchboard Operator Part Time Nights
Saint Peter's University Healthcare System —New Brunswick, NJ
- $17.00 - $22.95 an hour
- Part-time
- Bilingual
- Hospital
- Inpatient
- Free parking
- Health insurance
Quick Apply
8d

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Phone Operator and Appointment Scheduler

Santo Nino Health Center
Burbank, CA

Quick Apply

Job Details

Full-time
$21 - $23 an hour
9 days ago

Qualifications

Phone communication
Copy machines
High school diploma or GED
Clinical data entry
Telephone systems
Quality data entry
Customer data entry

Full Job Description

POSITION SUMMARY

The Phone Operator and Appointment Scheduler serves as a primary point of contact for patients and callers, providing professional, courteous, and efficient telephone support. This position is responsible for scheduling appointments, maintaining accurate patient information, addressing inquiries, and ensuring a positive patient experience. The role requires strong communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced healthcare environment while maintaining patient confidentiality.

MINIMUM QUALIFICATIONS

Previous customer service or call center experience preferred but not required.
Excellent verbal communication, active listening, and problem-solving skills.
Experience with Electronic Health Record (EHR) systems preferred.
Strong computer, data entry, and multitasking abilities with a high level of accuracy.
Ability to maintain professionalism and composure when handling challenging situations.
Demonstrated commitment to providing compassionate, patient-centered service.
Ability to work effectively in a fast-paced environment and adapt to changing priorities.

EDUCATION

High school diploma or equivalent required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties and responsibilities listed below are representative of the work performed in this position and are not intended to be all-inclusive.

Answer incoming calls promptly, professionally, and courteously.
Assist patients and callers with inquiries regarding appointments, services, and general clinic information.
Schedule, reschedule, and cancel patient appointments in accordance with established clinic policies and procedures.
Verify and update patient demographic, insurance, and contact information accurately.
Route calls and messages to the appropriate department or staff member in a timely manner.
Address patient concerns and complaints with professionalism, empathy, and discretion; escalate complex issues to appropriate personnel when necessary.
Accurately document calls, patient interactions, and actions taken within the electronic health record or other designated systems.
Maintain patient privacy and confidentiality in compliance with HIPAA and all applicable federal, state, and organizational regulations.
Perform general administrative and clerical duties as assigned.
Support clinical operations and assist with other duties as needed to meet organizational objectives.

PHYSICAL REQUIREMENTS

Ability to sit for extended periods while performing telephone and computer-based work.
Ability to use standard office equipment, including a computer, telephone, copier, and scanner.
Ability to communicate effectively in person and by telephone.

WORK ENVIRONMENT

Work is performed primarily in an office or healthcare clinic setting.
Frequent interaction with patients, staff, and external contacts.
May be required to manage multiple priorities and interruptions throughout the workday.

EQUAL EMPLOYMENT OPPORTUNITY

The organization is committed to providing equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type in accordance with applicable federal, state, and local laws.

Quick Apply

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