Top 88 Php lead Jobs | SimplyHired

CRM Lead
Hudson Manpower —San Jose, CA
- Full-time
- 5 years
- HIPAA
- Continuous improvement
Quick Apply
Magento Tech Lead/ Architect – Remote
Jarvis Recruitment —Remote
- $150,000 a year
- Full-time
- Remote
- Management
- Senior level
- Leadership
Lead Back-End Developer - PHP
AppMySite —Remote
- Full-time
- Remote
- Mentoring
- Senior level
- Leadership
Technical Lead - Adobe Commerce
Komatsu America Corp. —Milwaukee, WI
- $103,000 - $128,800 a year
- Azure
- Computer Science
- 5 years
- Health savings account
- Disability insurance
Quick Apply
Lead Software Engineer - Remote
BigCommerce —Remote
- $110,000 - $216,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Senior level
Engineering Team Lead, Owned & Operated E-commerce
Havenly —Remote
- $150,000 - $180,000 a year
- Full-time
- Remote
- Software troubleshooting
- AWS
- Supervising experience
- Disability insurance
- Health insurance
Quick Apply
13d
Software Development Leader/Manager
Alexander Technology Group —Worcester, MA
- $100,000 - $150,000 a year
- ERP systems
- Mid-level
- Office
Quick Apply
Application Development Lead (Adobe Commerce / Magento 2)
Robert Half —Oakland, NJ
- $145,000 - $150,000 a year
- 7 years
- Supervising experience
- JavaScript
- Disability insurance
- Dental insurance
Quick Apply
Lead Web Specialist
FPW Media —Springfield, OR
- $58,000 - $62,000 a year
- Full-time
- Office
- Bachelor's degree
- Continuous improvement
- Health insurance
- Paid time off
Quick Apply
Lead Web Platform Engineer
APPALACHIAN MOUNTAIN CLUB —Charlestown, MA
- $77,214 - $119,881 a year
- Full-time
- Remote
- Children
- Senior level
- 403(b) matching
- AD&D insurance
Quick Apply
13d
Lead PHP Developer
Dynamic Interactive Business Systems —Chicago, IL
- Call employer
- Senior level
Web Engineer Lead
Zoom —Remote
- $146,700 - $339,300 a year
- Full-time
- Remote
- Azure
- 11+ years
- AWS
Lead NodeJs React Full Stack Developer
Prime Digital —Remote
- $80 - $125 an hour
- Full-time
- Computer Science
- Data analysis skills
- System design
Drupal Full Stack Developer Lead
Digital United —Remote
- $95,000 - $115,000 a year
- Full-time
- 5 years
- Senior level
- HTML
- Dental insurance
- Vision insurance
Quick Apply
Software Engineer Tech Lead
Rad Hires —New York, NY
- $180,000 - $210,000 a year
- Full-time
- Hybrid work
- Management
- System design
- Office
- Paid parental leave
- Disability insurance
Quick Apply
eCommerce Technical Lead
Stellar IT Solutions LLC —Fort Lauderdale, FL
- $55 - $60 an hour
- System design
- Senior level
- Leadership
Quick Apply
Senior Programmer / Technology Project Lead
Alexander & Tom —Baltimore, MD
- Email
- Java
- Senior level
- Leadership
Lead Full Stack Developer
AppMySite —Remote
- Full-time
- Remote
- Mentoring
- Senior level
- Leadership
Project Lead, Support
Tyfone —Portland, OR
- Computer science
- Computer Science
- Java
PICK Programmer Lead
Applied Concepts —Richardson, TX
- Full-time
- Pass drug screening
- Mid-level
- Office

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CRM Lead

Hudson Manpower
San Jose, CA

Quick Apply

Job Details

Full-time

Qualifications

Systems integration
Content creation for technical audiences
Business consulting
IVR
Software documentation
Leading team collaboration initiatives
Project implementation
Voice over internet protocol (VoIP) configuration
Managing projects
Telephone systems
Technical writing experience within technology
Cross-functional team management
Oracle Cloud
Project stakeholder communication
Cross-functional communication
Stakeholder management

Full Job Description

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments.

Job Description

Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and integration with Genesys Cloud CX.

Serve as the primary liaison between business users, technical teams, and vendors for CRM and contact center-related initiatives.

Drive seamless integration of telephony systems with Oracle Service Cloud and Genesys Cloud, including SIP, IVR, and call routing.

Analyze business requirements and translate them into system design, workflow automation, and customer service logic.

Guide the configuration of workspaces, workflows, rules, and service queues in Oracle Service Cloud.

Oversee Genesys Architect flow designs, omnichannel setup, and telephony routing logic.

Troubleshoot system issues and support continuous improvement of CRM and contact center platforms.

Coordinate data synchronization between Oracle Service Cloud and other systems (e.g., ERP, Knowledge Base, Reporting).

Train and mentor client-side users and IT staff on new features, best practices, and incident management.

Ensure adherence to security, compliance, and data privacy requirements (e.g., GDPR, HIPAA)

Required Skills: -

5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (RightNow).

3+ years of hands-on experience with Genesys Cloud CX, including IVR, ACD, and digital channels.

Proven expertise in telephony systems integration (VoIP, SIP trunking, SBCs, PBX).

Solid understanding of customer service operations and CRM/contact center best practices.

Strong communication, stakeholder management, and onsite leadership skills.

Ability to create detailed functional and technical documentation.

Experience managing projects in cross-functional enterprise environments

Preferred Skills:
Genesys and Oracle certifications (e.g., Oracle B2C Service Certified, Genesys Cloud Certified Professional).

Familiarity with scripting (JavaScript, PHP) in Oracle Service Cloud.

Experience with middleware/integration tools (e.g., MuleSoft, Oracle Integration Cloud).

Understanding of customer experience analytics and reporting (e.g., Oracle BI, Genesys reporting).

Quick Apply

Refine Your Search

php lead jobs

CRM Lead

Magento Tech Lead/ Architect – Remote

Lead Back-End Developer - PHP

Technical Lead - Adobe Commerce

Lead Software Engineer - Remote

Engineering Team Lead, Owned & Operated E-commerce

Software Development Leader/Manager

Application Development Lead (Adobe Commerce / Magento 2)

Lead Web Specialist

Lead Web Platform Engineer

Lead PHP Developer

Web Engineer Lead

Lead NodeJs React Full Stack Developer

Drupal Full Stack Developer Lead

Software Engineer Tech Lead

eCommerce Technical Lead

Senior Programmer / Technology Project Lead

Lead Full Stack Developer

Project Lead, Support

PICK Programmer Lead

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